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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yesphone21?
If you are not satisfied with Yesphone21, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yesphone21 and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yesphone21
But before filing a complaint, you should
a. Contact the customer support of Yesphone21 first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Yesphone21 - Delivered wrong package Open
i have ordered realme x phone from yesphone** site which cost me rs***** on ** july but what i received is local Bluetooth speaker on * august. they robbed me. iam trying to contact the company but i could not be able to reach them.please help ...
Aug 03, 2019 by pranav bhardwaj
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