File a Complaint against Yatra.com
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How to resolve Yatra.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra.com
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Legal Network
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Case Details
Personal Info
Resolution
Yatra.com - Refund not received Closed
I booked a hotel for * days last night and by mistake entered wrong dates. It said free cancellation till **th because the booking was for **th. And I opted for ecash because it was promised to be refunded instantly. But I have not received it ...
Aug 24, 2022 by Rohan Bajaj
Yatra.com - Yatra com Looks Like a Fraud Cheating Company Offered Resolution
I am S N Panigrahi. I had booked Online, Bina Resort through Yatra.com for stay from **rd to **th June **** at Nainital by paying Rs. *****/-(Eleven Thousand Two Hundred Twenty Seven only) - Booking Reference Number ************* and hotel Conf...
Aug 18, 2022 by SN Panigrahi
Yatra.com - Refund not yet received Closed
Made a flight cancellation through the airline Indigo, it says the refund has been processed but is pending with the travel partner that is Yatra.com. In Yatra.com, they say no refund is initiated. It's been ** days. PNR no. SUI*G....
Aug 06, 2022 by Riniki
Yatra.com - Money refund Offered Resolution
I booked a train from Durg to Nashik on *th June from yatra.com. The date of the train was on **th July which got cancelled. After which I processed for train cancellation and refund on *th July. Today is the **th, still my refund has not been ...
Jul 11, 2022 by TUSHAR SAHU
Yatra.com - Refund on hotel booking on yatra com Offered Resolution
I booked hotel on yatra.com and thn had to cancel but I haven't received any refund yet...
Jul 05, 2022 by Raviraj Ulhas Naik
Yatra.com - NOT GIVING THE REFUND Offered Resolution
I had a ticket of flight which got cancelled by the airlines.Yatra(the FRAUD AGENT) is saying everyday that the refund is started,but till today I didn't get a single penny.My booking reference number for the flight from yatra is *************....
Jul 02, 2022 by Abhirup Chatterjee
Yatra.com - Yatra EWallet Showing false redeemed transaction Closed
I cancelled the booking from yatra.com and got the refund in their e-wallet i.e. eCash. But Before doing another booking it was showing false transaction history. I didn't do any transactions using that eCash. Though it is claiming the referenc...
Jun 30, 2022 by Rupali bhore
Yatra.com - Not getting refund from Yatra for my cancelled Flight Ticket Yatra Offered Resolution
I cancel the Flight Ticket on **th June **** Which PNR : EBICVQ & Booking Ref No. ************* . I Complain many times but he always reply :- Kindly note, Refund will be processed from Yatra's end in ** hrs .You will receive an email notific...
Jun 29, 2022 by RAVI RANJAN CHOUDAHRY
Yatra.com - Yatra com not refunded my amount Offered Resolution
I have booked a hotel using yatra.com on **th June ****. And also paid amount of ₹****. On the same I have cancelled the hotel booking. In their terms and conditions it is showing the refund amount will be credited in * to * days . But still ...
Jun 26, 2022 by Fayaz
Yatra.com - Refund Issue Offered Resolution
I have cancelled my booking on june ** and my refund is not credited to my account . Could you please update status of my refund Yatra Ref number : ************* ...
Jun 25, 2022 by Punith Kumar G
Yatra.com - Airline ticket refund Offered Resolution
I had booked two flight tickets through yatra.com from Bangalore to Bangkok on **/**/****. The tickets were cancelled by the airline on **/**/****. I approached Yatra.com for a refund through calls and mails. I have been getting the same answer...
Jun 21, 2022 by Anoop Shivalingappa
Yatra.com - Yatra com refund Closed
Hi all, Its been over * months that I am waiting for my refund from yatra.com I spoke to the customer service agent and received an email confirmation that the refund will be issued within *-** days. I am still waiting for the amount to be r...
Jun 17, 2022 by Poonamjit Kaur Bhatia
Yatra.com - Refund from Yatra Offered Resolution
cancelled * booking . Following are the details:- *) ***** HOWRAH - JAMALPUR EXPRESS PNR - ********** *) ***** JAMALPUR - HOWRAH PNR - ********** *) ***** KAVIGURU EXPRESS PNR - **********...
Jun 13, 2022 by Sumit Kumar
Yatra.com - Booking Amount not Refunded Offered Resolution
I had booked Shrinath Travel Agency Pvt Ltd. bus tickets from Yatra.com for Vapi to Abu Road on **-May-****. I paid for the tickets in full amounting to INR ****. Travel date & time was **-May-**** **:** AM. However, on actual travel date when...
Jun 10, 2022 by KUNAL PRAKASH GAWADE
Yatra.com - Technical issues from yatra and not Refunding money Offered Resolution
Booked ticket from yatra.com on **th may for **st may but due to yatra technical issue it was booked for **st June and then tried to cancel and claim booking amount again there was some issue with yatra.com and not showing cancellation option w...
Jun 06, 2022 by Pratibha Baithwar
Yatra.com - Refund claim of flight ticket due to flight cancelation Offered Resolution
Hi, I Had Booked A Flight With A Date Of Journey **rd May For New Delhi To Kolkata (PNR No. NFTCHV). But Due To Some Reason The Flight Had Been Canceled. So I Talked To The Airline Customer Care Executive To Cancel My Ticket For A Full Refund...
Jun 05, 2022 by Kumar ravi prakash
Yatra.com - Refund claim of flight ticket due to flight cancelation Closed
Hi, I had booked a flight with a date of Journey **rd May for New Delhi to Kolkata (PNR No. NFTCHV). But due to some reason the flight had been canceled. So I talked to the airline customer care executive to cancel my ticket for a full re...
Jun 01, 2022 by Kumar ravi prakash
Yatra.com - Refund not initiated Closed
I canceled a ticket on Yatra.com. I was supposed to my refund in the "Ecash" account. The website said the refund would be instant. They also stated that the return would be initiated in ** hrs. Its een well over ** hrs and no response has been...
May 30, 2022 by Arjun Chakraborty
Yatra.com - Refund against train cancellation Closed
I booked train tickets and i didn't get any seat and IRCTC clearly mentioned that tickets get cancelled and You are free to get refund from agent i.e. yatra.com but I'm totally embarrassed and fed up with the system and did not get refund yet ...
May 24, 2022 by Ravi Kumar Dhabas
Yatra.com - Refund Offered Resolution
I have cancelled a booking of hotel from yatra.com n haven't received my ecash in the wallet till now when it was supposed to be refunded instantly...
May 23, 2022 by Sanjana Bhandarimath
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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