File a Complaint against Yatra.com
Case Details
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Resolution
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How to resolve Yatra.com complaints online
If you want to complain about a problem that relates to Yatra.com, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra.com
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Social Network
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Legal Network
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Case Details
Personal Info
Resolution
Yatra.com - Refund Offered Resolution
I have booked train ticket for * passengers. Amount has been deducted but ticket is not booked. Reference no. for booking is *************...
Dec 04, 2022 by Parul
Yatra.com - Refund is not processed Closed
Through the Yatra.com mobile app, a ticket has been reserved from Chennai to Kodaikanal on November **, ****. The service provider is Vetri Travels. The service provider cancelled the reservation before the scheduled departure time of two hours...
Dec 03, 2022 by Alwin Raja
Yatra.com - Refund not being processed after approval for more than a month Closed
Refund against booking ref no: ************* was approved for more than a month. But the refund was never processed. Every time I reach out to customer care I am told it will take another **-** hours....
Nov 22, 2022 by Sayan Pal
Yatra.com - Money Deducted and Flight ticket not booked Closed
I was booking flight ticket to travel from Indore to Bangalore on Yatra.com. However, Money from my credit card got deducted and ticket not booked yet. I have written to company (yatra) about the same, but they are not responding. They have not...
Nov 17, 2022 by Pratik Deshmukh
Yatra.com - Tickets details not sent and booked Closed
I was booking my flight tickets on yatra.com. After the procedure was done and payment was made the site refreshed and it was showing nothing but the amount got deducted from my account. ...
Nov 12, 2022 by Saksham
Yatra.com - Flight cancellation refund Closed
I havent received refund for flight cancellation on Air Asia India. I checked with Air Asia India and they said they have refunded the money to Yatra.com. The cancellation is not showing on My Bookings on Yatra.com. They havent refunded the mon...
Nov 07, 2022 by Aveek Majumdar
Yatra.com - Money gat deducted from account and ticket was not booked Offered Resolution
I booked a ticket on *th nov on yatra.com And chose to pay via upi. The money got deducted and the ticket was not booked. There is no customer care no. where you can complaint regarding the same. They have this email system which takes for eve...
Nov 04, 2022 by ankita mahajani
Yatra.com - Refund of Flight cancelled on Yatra com Offered Resolution
Sir I have Booked a flight On: ** Sep'** and due to some reason i have to cancel it . On **th October i cancel the flight but yet not received my refund amount...
Nov 02, 2022 by SANDEEP KUMAR SINGH
Yatra.com - Didnt give my refund Closed
I cancelled my hotel booking on yatra.com on **/**/****.i applied for my refund to ewallet. compant claims that refund will be initiated within *-* hours. but still i ididnt get any refund. yatra.com is not responding to my mails please help ...
Oct 31, 2022 by Satvik navnath dighe
Yatra.com - Refund Amount Offered Resolution
Dear Yatra.Com, I Had Booked * Nos. Tickets From Bhubaneshwar To Jaipur Through Yatra.Com App For **th October,**** Which Was In IndiGo Airlines. For Some Personal Reason I Had To Cancel These All Tickets, When I Spoke To IndiGo Airlines For...
Oct 13, 2022 by Prabhat Sharma
Yatra.com - REFUND AMOUNT VARIANCE Offered Resolution
Dear Yatra.com, I had booked * nos. tickets from Bhubaneshwar to Jaipur through Yatra.com app for **th October,**** which was in IndiGo airlines. For some personal reason I had to cancel these all tickets, when I spoke to IndiGo airlines for...
Oct 11, 2022 by Prabhat Sharma
Yatra.com - All tickets got cancelled at same time automatically from app Offered Resolution
Hi, I have booked two tickets on **/**/**** with PNR No DTJK*U and T*Y**Z after confirmation both the tickets were cancelled without my consent and the tickets cost is ****rs and **** rs and I am getting mail from airline that only I am gettin...
Oct 10, 2022 by shilpa kumari
Yatra.com - About my refund Closed
Maine yatra.com k app se ek ticket book kra tha usko maine **th ko cancel krdiya uska refund mujhe abhi tk nhi mila hai maine *-* baar mail kra uska respond nhi kr rhe hai satisfactory bsss yeh keh rhe hai k koi technical glitch hai or bank del...
Oct 02, 2022 by Sahid azmi
Yatra.com - Refund not offered Closed
I cancelled booking but refund not offered, i cancelled just *days after the initial payment of **% they are fortified total amount.kindly suggest and do the needful ...
Sep 27, 2022 by Raj Kumar
Yatra.com - Want to cancel and refund Offered Resolution
Dear sir I have booked the holiday trip for munnar and paid **% of payment towards quotation, from then no people are responding, i came to know it's fraudulent app and want to cancel my trip completely and need refund sir, kindly suggest and ...
Sep 23, 2022 by Raj Kumar
Yatra.com - Refund not credited Offered Resolution
Our flight was cancelled and Indigo has processed the refund to Yatra. Yatra sent us an email stating that an amount of ****/- refund has been initiated and will be processed within ** hrs. It's been * days and we contacted the card company and...
Sep 21, 2022 by Kapil Ahuja
Yatra.com - Payment got deducted transaction couldn t be completed bt amount is not refunded Closed
I was booking a tickets on yatra.com on ** of August ****,tickets and the payment got deducted for **,***/- out of which **,***/-by zest money and ****/- by my gpay and received a message by yatra that there was technical error my payment got d...
Sep 17, 2022 by Tripti singh
Yatra.com - UPI SUCCESSFUL BUT YTRA PAGE REFRESHED INTENTIONALLY Closed
BOOKED * AIR TICKETS ON YATRA.COM YESTERDAY. AS SOON THE UPI PAYMENT COMPLETED IN VERY URGENT PROCESS BUT IT APPEARS THE YTRA SOFTWARE HAS BEEN DESIGNED IN A WAY THAT BOOKING PAGE GETS REFRESHED IN SECONDS, AND MY TOTAL AMOUNT *****/= IS REQUI...
Sep 17, 2022 by Kushagra Agrawal
Yatra.com - Booking dined at hotel Closed
I have booked a room in palani on **/**/** to **/**/** using yatra app and paid **** rs.when we arrived at hotel, they said we don't have any booking and they are not tied up with yatra ...
Sep 11, 2022 by ANJALI S PAI
Yatra.com - YATRA HOTEL BOOKING Offered Resolution
AS ON SITE OF YATRA.COM AND MAKE PAYMENT AFTER IT I GET VOUCHER FROM YATRA AND I HAVE CONFIRM WITH HOTEL RECEPTION AND HE WILL DENIED THAT WE DONT HAVE ANY BOOKING AND WE CANNOT WORK WITH YATRA AND I CONTACT YATRA BUT TOLLFREE NO CANNOT IN SERV...
Sep 08, 2022 by MEHUL HINDOCHA
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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