File a Complaint against Yatra.com
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How to resolve Yatra.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra.com
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Case Details
Personal Info
Resolution
Yatra.com - Hotel booking refund Offered Resolution
i booked a hotel through yatra.com mobile app.i cancelled it later and the amount Rs.**** is still not credited to my debit card through which i made the payment.customer care is very pathetic they are not refunding it back. i concerned to my b...
Dec 26, 2019 by Ashish
Yatra.com - Refund Issue Offered Resolution
Hi Team, We have requested Thailand trip. We have been promised to given a specific package after paying amount of ***** Rs. It was confirmed by yatra that they are ready to give same itinerary at same package. * hours later they have added *...
Dec 21, 2019 by Ankur Maheshwari
Yatra.com - Refund and received Closed
I when I was playing for a trip with yatra.com They asked me to pay a certain amount without planning anything, (when I was still looking at itineraries,) just to lock the dewali offers.I asked them if the amount is ***% refundable and if I ca...
Nov 13, 2019 by Awaiz Khan
Yatra.com - Refund not provided Closed
We had paid Rs.*** two times for seat booking in indigo. This was refunded to yatra.com. yet yatra has not refunded to us...
Nov 13, 2019 by Arun Raman
Yatra.com - Tickets not booked Closed
I had bokoed international flight with Yatra.com almost ** days in advance to travel with my family including my * year old son. Since the day I booked every day I received a mail telling me that flight has been rescheduled, with old and new ...
Oct 22, 2019 by saurabh limaye
Yatra.com - No Cancellation Refund due to misguided information by Yatra.com Closed
I have booked a ticket on **/**/**** from Hyderabad to New Delhi through Yatra.com.I mistakenly booked the ticket for **/**/**** which I wanted to cancel.When I checked the cancellation charges on Yatra.com,it displayed zero refunds even though...
Sep 22, 2019 by Himanshu Chaudhary
Yatra.com - Flight ticket refund issue with Yatra.com Closed
Dear Sir/Madam, I have had an extremely bad experience with Yatra.com online flight ticket booking service. I had booked a ticket on the Tue, May ** ****, **:** AM of an amt. of Rs.**** for Thu, ** May, **** from Delhi to Mumbai but after the ...
Sep 11, 2019 by Mohd imran khan
Hi, I booked a ticket on yatra.com and the ticket was booked/money was deducted including a Gift voucher i purchased for Yatra. Later my ticket was not confirmed and Yatra tells me the airline declined the ticket. After hassling my money wa...
Sep 10, 2019 by Pratibha Singh
Yatra.com - Refund of my flight ticket Closed
I booked a flight ticket on Yatra with Indigo. I cancelled the ticket within ** hours and according to them amount is refunded to Yatra.But i didn't got any amount . SMS REPLY FROM INDIGO : Dear *E customer, we have processed your r...
Sep 05, 2019 by Surbhi Sharma
Yatra.com - Yatra.com did fraud Offered Resolution
We booked our Ladakh package * months before we got at **k and our fellow group members booked just ** days before got the same package at **k why because they negotiated better. The trick is to put the query and show no interest. We can also s...
Aug 23, 2019 by Arti Goyal
Yatra.com - Wrong itinerary given Offered Resolution
I have booked the ticket from Trivandrum to Riyadh to travel on **-**-****. They have given the route from Trivandrum to Colombo, Columbus to Dubai via Srilankan Airlines and Dubai to Riyadh via Flynas flight. I was informed that I should trans...
Aug 19, 2019 by Kowbathullah Gnaniyar
Yatra.com - REFUND OF FLIGHT TICKET CHARGES NOT DONE Offered Resolution
I have booked ticket via YATRA , flight was cancelled but i was never refunded i have been calling YATRA from *st April , till date no refund received!!...
Aug 12, 2019 by HEMAKUMAR
Yatra.com - Cheating by Yatra Offered Resolution
Made me book a holiday with an advanve amount of **k, when they know i cannot get VISA in a short period of time. I was unable to get a VISA appointment because of the time constraint with my travel date. Now when i ask for refund, they are...
Aug 07, 2019 by Sunil Patnaik
Yatra.com - Incompetent and misleading customer care Offered Resolution
I booked my flight from Delhi to Paris on **st April **** (booking reference number - ************). On **nd April, I wrote to Yatra asking for ** kg excess student baggage under the Etihad-Yatra offer. Yatra wrote back to me saying that they n...
Jul 25, 2019 by Ishika sahay
Yatra.com - Refund required Offered Resolution
Dear Team, I’ve booked ticket in emergency from Yatra from Mumbai to Udaipur for two passengers as my grandma expired, I was unable to board through that ticket. In this regard I called Yatra’s customer care and they said you’ve to conta...
Jul 23, 2019 by ashish agrawal
Yatra.com - Incomplete services Closed
Trip to Thailand (bangkok+phuket), booked via yatra Worst trip, totally mismanaged and utterly disappointing. Below I have listed all the issues that we faced throughout our trip *. Day * (**/*/**) -Private transfer t...
Jul 22, 2019 by Shimona Garg
Yatra.com - Poor service Closed
I have following concerns: *) No Customization of itenary caused me to miss few attraction hence ticket prices is loss. A) SEA aquarium B) Jurong bird park *) Long waiting for Cab at various places spolied my experience: I had booked premium...
Jul 15, 2019 by Amit Agrawal
Yatra.com - Case against Yatra Offered Resolution
I booked * tickets one for me and * for my kids through yatra.com from Edinburgh to New Delhi via Birmingham in April ****. Travel date ** June ****. The ticket issued an email sent to us. On travel date, while check-in we got to know that t...
Jul 03, 2019 by Esha Sharma
Yatra.com - Yatra.com it’s cheating with customers Closed
This was the worst Experience from YATRA.COM , this company had a special technic to cheat the customer, for international flight they support on E mail Only , even they never call back for support , As per my Original Booking itinerary confirm...
Jun 24, 2019 by MAYANK PATEL
Yatra.com - INTERNATIONAL FLIGHT Closed
This was the worst Experience from YATRA.COM , this company had a special technic to cheat the customer, for international flight they support on E mail Only , even they never call back for support , As per my Original Booking itinerary ...
Jun 20, 2019 by MAYANK PATEL
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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