File a Complaint against Yatra
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How to resolve Yatra complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra?
If you are not satisfied with Yatra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra
But before filing a complaint, you should
a. Contact the customer support of Yatra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Case Details
Personal Info
Resolution
Yatra - Yatra not refunding money Offered Resolution
I had booked Indigo flight from Yatra.com, however, due to lockdown Indigo cancelled the flight and refunded the amount to Yatra in June **. Following are booking details: *. Booking date - ** Feb ** **:**:** *. Travel date - ** Mar ** *. P...
Nov 07, 2020 by Sourabh Pahimam
Yatra - Yatra not extending my gift voucher Offered Resolution
Hi, I got a gift voucher of Yatra in Mar'** with last date of redemption as **th Oct'**. However, due to Covid flights were not operational & I could not travel. Now I wish to book my ticket and want to get my voucher extended for next *-* d...
Nov 03, 2020 by Kamal Sadhwani
Yatra - No reschedule refund response from Yatra Awaiting Details
No reschedule,refund, response from Yatra. I booked flight on March *,**** to travel on April *,**** from Mumbai to Bangalore but ticket was automatically cancelled due to lockdown. Have emailed them * times from past * months, to ask for resc...
Nov 02, 2020 by Pawan V
Yatra - Flight refund not made yet Offered Resolution
My flight was cancelled form the airlines itself on *th Of June for the flight from Mumbai to Varanasi. I am trying to now book a flight so the credit shell kept in spicejet can be utilized but i am still unabe to book a new flight...
Oct 31, 2020 by Aditi Saigal
Yatra - Airline Credit in Yatra not available for booking Closed
I had booked on an Indigo flight (FDZEUL) during the Covid period (for me and my wife)which got cancelled by the Airline. As per DGCA ruling and the airline commitment, the amount is to be available in the credit shell for rebooking. The Yat...
Oct 29, 2020 by Bibin Babu
Yatra - Accepted booking for a closed hotel and refund not intiated Closed
I had an official work at Swargate Pune on **th October. Hence booked a hotel at FC Road, The Ashish Plaza. I was taken aback when the hotel management told me that they closed since March **** and no booking is accepted since then. Yatra.com s...
Oct 19, 2020 by Ganesh Pathare
Yatra - I have booked a cab and paid pre booking amount but no invoice and booking detail generate Closed
I have booked a cab from yatra and pre booking amount has been paid and my money has been decuted and no invoice, not booking confirmation has been received and now in booking section it is showing no booking has been done on ** th Oct ....
Oct 18, 2020 by Anil Rana
Yatra - Refund not done by yatra Offered Resolution
Hello, I have booked flight and it has been canceled due to covid but till now it has been more than * months we didn’t still get refund amount. Inspite of sending lot of mails and complaining them no action takrn from yatra end I ju...
Oct 17, 2020 by Kishlay srivastava
Yatra - Regarding refund of booking no as same has been cancelled by Airline due to operational Reasons PNR Offered Resolution
Sir As i got this message from Air asia that ur Flight has been cancelled due to operational reasons having PNR NO : F*ILYM. And Full amount refund has been processed Refund case no ******** . Now I request them pls refund the same at earlie...
Oct 17, 2020 by Farhan ul hassan
Yatra - Refund Closed
I booked a ticket for * Oct and bus operator had cancelled the bus but I did not get any refund yet. Can you please confirm when will get the refund. Please find the message which is received on **th Sep. Ticket with PNR:***** on service:De...
Oct 14, 2020 by Rajat
Yatra - Flight Refund Offered Resolution
I had booked ticket from.Yatra but due to COVID** situation flight were cancled but Airline has made full refund for it but its refunded to Yatra ~* Months but yatra has not yet refunded that money to me. Whenever we send mail they reply below ...
Oct 14, 2020 by Akhilesh JAISWAL
Yatra - Money Deducted booking not confirmed Closed
Hotel booking from Yatra Mobile App. Money got deducted, booking not confirmed, didn’t receive any email, didn’t show up in app. Couldn’t contact Yatra customer care. ...
Oct 11, 2020 by Aravind Kumar N
Yatra - Refund Closed
I booked a flight with pnr QCN*QW but due to covid it was reshuduled and it was cancelled theb i raised a refund request i got reference number ************* but after I didn't got any response ...
Oct 11, 2020 by Shahid
Yatra - REFUND NOT MADE Closed
INDIGO CANCELLED OUR FLIGHT AND HAVE ALREADY REFUNDED FULL AMOUNT TO YATRA BUT YATRA HAS REFUNDED US THE AMOUNT YET AND NO WAY TO REACH YATRA. YATRA BOOKING REF No:-*************...
Oct 10, 2020 by Vishal Shangari
Yatra - Refund not processed for cancelled flight due to COVID Closed
I booked tickets from Kolhapur to Tirupati for ** Sept ****. But because of covid-**, tickets got canceled. I contacted Indigo for this, they said we have refunded all money to yatra, you need to contact to yatra. After complaining to yatra.com...
Oct 05, 2020 by TEJPRAKASH
Yatra - Refund not given Offered Resolution
Cancellation mail received from Yatra However refund not processed no update or revert from them.....
Sep 27, 2020 by Nishant Joseph
Yatra - Flight cancelled by airline refund not received Offered Resolution
Flight is cancelled by airlines, but Yatra.com isnt refunding my money after several requests....
Sep 23, 2020 by Karthik
Yatra - Refund against domestic flight tickets due to COVID19 Offered Resolution
I booked flight tickets through Yatra for an indigo flight..and due to the covid ** situation.. refund has been fully given. And indigo had given the full refund a month ago and Yatra hasn’t initiated it for a month and have not been replying...
Sep 22, 2020 by Harshitha Rajbabu
Yatra - Booking not done but money got deducted Offered Resolution
I was doing one flight booking on yatra.com on **th september using zest money. I tried to book the flight thrice but all the three times booking failed and amount got deducted from my zest money account thrice. No mail received form yatra rega...
Sep 21, 2020 by Ayushi gangwar
Yatra - Refund Offered Resolution
My flight was cancelled but i didn't get any refund...
Sep 12, 2020 by Hitesh Kumar
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Questions about Yatra
Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra?
Domestic Holidays 0120-4904810
International Holidays 0120-4904815
What is Yatra office address?
Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
What is Yatra customer care email?
Rail Support : rail@yatra.com
Bus Support : bus@yatra.com
Where to find Yatra discount coupons?
Who is the Owner / CEO of Yatra?
Dhruv Shringi
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