File a Complaint against Yatra

Yatra - Refund on Cancelled flight due to covid ^{Offered Resolution}

I had booked a flight in Indigo from yatra website. but the flight was cancelled by Indigo because of covid**. the money was transferred to my credit shell amount Rs ****/- which should be redeemed from yatra website as instructed by Indigo. I...

Jan 09, 2021 by Amarjot Singh

Yatra - Money not refund and not allow to book flight ^{Offered Resolution}

Hi my ticket got canceled due to covid Booked On: * Mar'** | Booking Ref No. ************ now i m trying to book ticket but its not allowing to use credit shell and also not giving refund , almost * month . i raised multiple complaint but ...

Dec 31, 2020 by Dilip

Yatra - Refund ^{Offered Resolution}

Booking got cancelled by the service provider but refund not done in months..what should I do..I'm in need of money urgently..I'm fed up with Yatra.. couldn't contact them too..kindly do something...

Dec 30, 2020 by Sathyanarayanan

Yatra - Refund processed by yatra against cancelled flight not received yet ^{Offered Resolution}

Yatra Booking Ref Number: *************. (Ahm mel Ahm - ** pax). Yatra processed Refund amount of Rs.*,**,***.** on **.**.**** and in ICICI Amazon Pay credit card ending last four digit **** in respect of card holder Mayur Shah against transact...

Dec 29, 2020 by Krimish Shah

Yatra - Flight booking ^{Offered Resolution}

I have booked my flight ticket on yatra application where I have paid using Google pay the money deducted from my account and I didnot receive any ticket or any kind of message from their end so I'm requesting you to solve this issue...

Dec 24, 2020 by Somesh S Sharma

Yatra - Not giving refund which is already provided to them by airlines ^{Offered Resolution}

Indigo airlines has provided refund to yatra for the flights cancelled due to lockdown for Covid-** but yatra is not providing my refund back and is also not replying on mail for the same...

Dec 24, 2020 by Mayur

Yatra - Error while cancelling hotel booking No customer care number No response to emails ^{Offered Resolution}

I booked a hotel from ** December to ** December with ref no: *************, which can be canceled any day before **rd December as per their terms and conditions. I raised a cancellation request on **st December and it is not canceled. They sai...

Dec 23, 2020 by Binu

Yatra - Refund from yatra ^{Offered Resolution}

I have booked a Air Asia flight through yatra which got rescheduled. Air Asia offered me "Full Refund" Option but they said they can't process it at their end as it was travel agent booking. I have been contacting yatra support since then but t...

Dec 21, 2020 by SAMEER NEGI

Yatra - Refund not credited from yatra ^Closed

I had done a flight booking from yatra which was cancelled due to covid, i was supposed to get a refund of Rs **** from yatra against reference no. ************* . But yet now I hav not received the refund.. the bank is saying to contact yatra...

Dec 20, 2020 by Zaira Almas

Yatra - Complete refund not provided ^{Offered Resolution}

My flight was cancelled just day before the journey . Airlines refunded entire amount to travel agent Yatra but they did not provided complete refund and deduct *** saying as convenience fees . Now why shall I pay convenience fees for the servi...

Dec 18, 2020 by Kanchan Barde

Yatra - Yatra not refunded my amount ^{Offered Resolution}

I have asked for refund to Yatra against my ticket cancellation due to Covid **. Yatra has sent me email mentioning refund has been initiated on *th December ****, but i have not received any refund till date. Refund amount is **,*** against my...

Dec 16, 2020 by Omair Nissar

Yatra - Refund Not Given ^{Offered Resolution}

I have booked hotel in Yatra today Dec **th **** at *.**PM. I paid thru Google pay, money got deducted from my account, but I didn't get any confirmation on the hotel booking. No refund given as well. I am attaching the Google pay screenshot f...

Dec 14, 2020 by Gopi Shankar

Yatra - Amount debited from bank not credited to beneficiary account ^{Offered Resolution}

I booked a ticket from Mumbai to Coimbatore thru Yatra Mobile appe on **.**.****. The amount was deducted from my bank, but the ticket not issued. Subsequently I informed Yata company with all relevant documents regarding the issue. They rep...

Dec 11, 2020 by Surendran Komath

Yatra - Money for failed transaction not refunded ^{Offered Resolution}

I tried to book * tickets from Kol to Hyd on *th Nov from * different Yatra accounts.The first one went through , however the second one ,ticket was not booked even though money was deducted from my account. I have coordinated with my bank and...

Dec 10, 2020 by Marsha Das

Yatra - Refund not received ^Closed

I had booked a flight from port Blair to Bangalore through yatra but the flight got canceled because of the lockdown. Few days back I received a mail from goair that they have refunded the money to yatra but I have still not received any money ...

Dec 09, 2020 by Mauzina

Yatra - Refund not initiated ^Closed

I had booked a ticket from yatra which i then cancelled within ** hours so the airline involved refunded me the entire amount. Yatra representatives told me it would take ** days for the money to be refunded (website states *-** days). It has b...

Nov 26, 2020 by Sarah Hussain

Yatra - Refund not processed ^Closed

I have booked a flight in the month of feb, flight reference number YT********. I was informed that within ** days the refund will reflect in my account. But it’s already been * months and there is still no clue about that...

Nov 20, 2020 by Rahul Piplani

Yatra - Not got Refund ^{Offered Resolution}

Booked Air India ticket on ** February **** through Yatra. My ticket got cancelled due to covid situation. My flight was on ** April ****. Since then I'm trying to claim refund since my ticket was partially refundable. I had not got any update...

Nov 16, 2020 by Charanbir singh

Yatra - Cash not refunded ^{Offered Resolution}

I booked a ticket on *th Oct via yatra.com app, Due to wrong journey time i cancelled ticket on same day. The yatra showed it is intiated from their side and amount will be refunded in **hrs. Its been a month now but the refund amount has no...

Nov 10, 2020 by Nijin Ali

Yatra - Cancelled Flight Ticket Not Refunded ^{Offered Resolution}

I had made total payment of Rs. **, *** to Yatra for Flight booking, below is the breakup: **,***.** - **nd Feb (Ref: ************* ) **,***.** - *rd March (Ref: ************) PNR Assigned: PNR- HIMQNZ, NWDBFX and GQJKMB They did one part...

Nov 09, 2020 by Sweety John

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Questions about Yatra

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How to contact Yatra?

Domestic Holidays 0120-4904810
International Holidays 0120-4904815

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What is Yatra office address?

Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008

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What is Yatra customer care email?

Rail Support : rail@yatra.com
Bus Support : bus@yatra.com

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Where to find Yatra discount coupons?

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Who is the Owner / CEO of Yatra?

Dhruv Shringi

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