File a Complaint against Yatra
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra?
If you are not satisfied with Yatra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra
But before filing a complaint, you should
a. Contact the customer support of Yatra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra
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Case Details
Personal Info
Resolution
Yatra - Yatra is not providing refund for the tickets canceled through Indigo Airlines Yatra com Offered Resolution
I Have Booked Indigo Flight Tickets With PNR No. GHP*NV (**th January) ***** Rs. And GP**GN (**th January) ***** Rs. From Yatra.Com. Indigo Has Canceled The Above Flights And I Contacted Them, So They Confirmed Me That They Have Refunded Total ...
Jan 31, 2022 by Mansi Gupta
Yatra - Amount deducted but ticket not booked Closed
Incident date- **rd Jan, **** Ticket- Guwahati to New Delhi for **th Jan, **** Amount debited- ****.** Issue- ticket not booked, no tickets sent in email and whatsapp, no ticket seen in yatra app Transaction number- ************...
Jan 23, 2022 by Shambhavi Devi
Yatra - Not received refund Closed
PNR YTZ*HH REF NO ************* I have cancelled my ticket but not yet got my refund ...
Jan 07, 2022 by Mahek Jain
Yatra - Didn t receive refund for flight cancellation Closed
I had booked ticket from Ahmedabad to Bangalore, via Go First, planned for *st Jan **** (*:** a.m to **.** a.m) on yatra.com. Unfortunately, after multiple follow ups with yatra, I still didn't receive my refund of INR **** back. The booking ID...
Dec 31, 2021 by Vivek Shah
Yatra - Cancellation refund Closed
I booked train ticket from yatra app. Amount of Rs **** got deducted from amazon pay but no booking details shared. I contacted yatra chat box but no response given....
Dec 30, 2021 by Pavvi Agarwal
Yatra - Money deducted twice from zestmoney Closed
When I was completing my payment in Yatra booking flight ticket after the payment my zestmoney account shows twice money is deducted from my account for one ticket I’ve been sending mails to Yatra support but didn’t receive proper response ...
Dec 18, 2021 by Yelleesha
Yatra - Refund not given Offered Resolution
My husband had tried to book his hotel through Yatra.com on *th November, the booking didnot happen and the amount got deducted. There is no helpline number for customer support and no response on emails too...
Nov 23, 2021 by Megha Shah
Yatra - Yatra skipped a clause and cancelled my insurance coverage Closed
The money is not important but this is unjustified.I booked ticket through Yatra for me and my husband for *th November,**** and availed their Cancellation Protection Policy.Later Indigo changed flight as the earlier flight was cancelled.This d...
Nov 03, 2021 by Puja Ganguli
Yatra - Money deducted didn t receive the ticket Closed
I booked two tickets from Hyderabad to Goa and my money was deducted but didn't receive the flight ticket. Please look into the matter and get back to me ASAP....
Oct 31, 2021 by Mahek Garg
Yatra - Wrongly made ticket of different dates Offered Resolution
I had made a booking from yatra.com .The route of travelling is from Bagdogra to Dibrugarh . I selected the date of travelling **/**/**** . But while after making payment they provided me the confirmation of **th October. Since the booking has ...
Oct 10, 2021 by Nikhil Agarwal
Yatra - Yatra refund issues Closed
I booked train tickets from yatra.com from hyd to tirupati and tirupati to hyd for november month. I was just checking the details to change dates and it was cancelled by app without any confirmation and yatra not processing my refund amount al...
Oct 06, 2021 by Vinay Kumar
Yatra - Refund against flight cancellation Closed
Due to repeated international flight reschedules by Qatar Airways, I've requested Yatra to cancel the flight ticket and claim for refund which they've done. It's been more than a month since I requested refund, but I haven't received a penny fr...
Oct 05, 2021 by Lokesh Kumar Garlapati
Yatra - HOTEL ROOM NOT GET WHAT WAS PAID FOR Offered Resolution
I booked a room in " homestay by Tea Garden ".. through Yatra.com portel, which indicated that the Homestay must be a Tea Garden property, but it was not. The property is not in Tea Garden even then it is being shown as a property by tea Gar...
Aug 27, 2021 by Shiv Narayan Prasad Misra
Yatra - Yatra coupons not refunded ref Closed
I had used ***** rupees worth coupons and booked the flight ticket via Yatra.com. flight was cancelled by Indigo due to some issues. Now yatra is not replaying back to me to refund my coupons/money. Its been around ** days now. ref ticket: YT**...
Aug 02, 2021 by Pradeep
Yatra - Refund not issued Awaiting Details
After cancellation of airline tickets, yatra is only emailing me again and again saying they have issued a refund and it would appear in my credit card in **-** days, however there is no sign of any refund being received on my card. Upon contac...
Jun 13, 2021 by Adit Agarwal
Yatra - Refund issue Offered Resolution
I booked a ticket ( for travel on Dec.*th ****) for my daughter through Yatra. Ref. no:*************. Etihad cancelled its flight from Kochi to Manchester and advised to contact travel agent (Yatra) for refund process. After multiple mails ya...
May 12, 2021 by A.Purushothaman
Yatra - Flight ticket refund by Yatra Closed
I am applying for a consumer court complaint against Yatra for below issue There is no response back (only when Yatra see it required else ignore mail response or no call back, or option to raise query. Even in this portal despite raising i...
May 10, 2021 by Arihant Kasliwal
Yatra - Yatra automatically cancelled my confirmed ticket without my knowledge and refund too was not proces Offered Resolution
Yatra has cancelled my ticket through air india airline without my confirmation. I have never requested yatra to cancel my ticket. There was no intimation to me after cancellation too. When I discussed with Airline regarding some queries, I g...
May 08, 2021 by Amit Agarwal
Yatra - Refund refused Offered Resolution
Cancelled ticket due to death in family, got the confirmation of how much refund we will receive. Never received the refund, when asked yatra, they say we were a no show....
May 04, 2021 by Varun Singh
Yatra - Refund not initiated Closed
I have rescheduled my flight against which Airlines has refunded my partial amount which yatra is not initiating. Beginning they have sent me an email where they have informed me that they are going to initiate my refund, however, its going to ...
May 01, 2021 by Rohima khatoon
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Questions about Yatra
Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra?
Domestic Holidays 0120-4904810
International Holidays 0120-4904815
What is Yatra office address?
Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
What is Yatra customer care email?
Rail Support : rail@yatra.com
Bus Support : bus@yatra.com
Where to find Yatra discount coupons?
Who is the Owner / CEO of Yatra?
Dhruv Shringi
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