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Yatra (112/227)

227 Total Complaints
112 Total Resolved
49.34% Consumer Satisfaction

If you are searching for Yatra Review on internet then you have reached the right place. You can read the full Yatra Reviews here. Get answer to questions like if Yatra is real or fake? Yatra is legit or scam? if Yatra is safe? All Yatra reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra so that it help others to make wise decisions. The Consumer satisfaction score of Yatra is 49.34% because out of 227 consumer complaints, only 112 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Yatra - Yatra not refunding the amount Closed

My flight got cancelled by the Vistara airlines. I applied to claim for refund on Yatra portal. I contacted the airlines, they said they have refunded the amount and now has to be initiated by the travel agency. Its been more than ** days since...

Mar 16, 2021 by Vandana Kumari

Yatra - Refund not received Offered Resolution

My Indigo flight from Bangalore to Mumbai was cancelled. The amount was refunded to Yatra but it is not refunding it to my account. Booking Reference no ************* Amount *****...

Mar 16, 2021 by Dhaval Maheshwari

Yatra - Flight cancelled by airlines refund not received since 3 months Closed

I've booked my ticket through Yatra but the airlines cancelled my flight for a full refund. I contacted Airlines and they mentioned refund have been processed on **th Jan **** and they have given me ACM number confirming they have processed ref...

Mar 09, 2021 by Gajjala Ankit Nigam

Yatra - Flight Cancellation Refund Offered Resolution

I had booked a Vistara flight from Singapore to Delhi for **th April'** through Yatra. Due to lockdown, flights were halted and I could not take the flight. The flight was kept in open status till this year as I had planned to reschedule whenev...

Mar 06, 2021 by Ashish Bansal

Yatra - Yatra Resorting to Fraud to Cheat Customers Closed

After over a month of pursuing Yatra for Refund through numerous emails and complaints on Voxya and National Consumer Helpline, Yatra had informed me that it has initiated refund and the same will reflect on my bank account within *-* working d...

Feb 25, 2021 by Avijeet Kumar Biswas

Yatra - Refund not Issued Offered Resolution

Yatra is not issuing my refund. I booked a flight from delhi to toronto with reference number - *************. I booked the ticket in the month of may ****. It has been almost a year. I've sent numerous emails, they did not respond. They deposi...

Feb 24, 2021 by Naga Satya Srinivas Kommamuri

Yatra - Refund not received yet Offered Resolution

Indigo airlines have already refunded my amount since aug ** **** but yatra have not refunded my amount even after sending thousands of mails .I have even sent them the proof but they are refunding my amount .Please refund my amount soon Yatra ...

Feb 18, 2021 by Deepti Acharya

Yatra - Money deducted but no booking Closed

I booked a cab via Yatra.com and paid an advance for it. Once paid, I was shown "Awaiting confirmation" and now there is no sign of booking and I received no proof of payment. Furthermore, there email is only sending automated responses and the...

Feb 17, 2021 by Yatish Jain

Yatra - Bus booked but cancelled by the operator Offered Resolution

On *th feb **** I booked bus tickets of six persons from vishakhpatnam to Kolkata sleeper seats for ** feb **** but the bus was cancelled on that day due to some mechanical issues the bus operators called me and say to adjust in sitting chairs ...

Feb 12, 2021 by SANJIV KUMAR SINGH

Yatra - Refund my money Offered Resolution

Hello I am stuck on the road while traveling to Khajjiar himachal pradesh and my whole tour is booked with yatra and now they are denying to take us to Khajjiar on half of the road, now I am going through another taxi on my own. This is very...

Feb 11, 2021 by Prashant Thakkar

Yatra - Not getting refund for cancelled ticket and being given false information Offered Resolution

I Have Cancelled Two Tickets From Yatra In The Month Of November But Yatra.com Is Behaving Like A Bunch Of Cheaters. No Customer Care Number, No Customer Support. Airline Is Saying Yatra Has Not Raised Even Refund Request With The Till Today I....

Feb 10, 2021 by Davinder

Yatra - No refund received even after more than 2 months Closed

I have cancelled two tickets from yatra in the month of november but yatra.com is behaving like a bunch of cheaters. No customer care number, no customer support. Airline is saying yatra has not raised even refund request with the till today i....

Feb 06, 2021 by Davinder

Yatra - Refund of air ticket Offered Resolution

I booked flight from Srinagar to chennai on **st Jan. Due to some issues date has been rescheduled to *st feb. There were two options one to change date or request for refund. I opted refund. But till now no update from yatra. When I asked this...

Feb 04, 2021 by Manikandan

Yatra - Refund not issued Closed

Indigo has refunded the whole amount to yatra and when requested yatra to refund the same, they are not approving. Only god knows what they are doing with our money. Pnr aen3yi...

Feb 01, 2021 by Rohit setty

Yatra - Yatra ComRefund the money Air ticket is not confirmed but money Should be Debited Offered Resolution

Dear Sir, This is for your kind information thai i have a booked ** nos flight ticket #MR.RATAN BANIK **/**/**** FROM IXA - GAU on D/J **/**/**** BY INDIGO THROUGH GOOGLE PAY PROMO CODE~ ''YATTEZ*BEIDKUMS*" link but after payment that booking...

Jan 25, 2021 by Nabamita Saha

Yatra - Denied accommodation on a confirmed hotel booking Offered Resolution

I had booked a hotel in Munnar via Yatra.com for my family trip. I had done the payment and the booking got confirmed. On the day of the trip when I contacted the hotel I was informed that they are not working with Yatra and there is no booking...

Jan 11, 2021 by Raghul R

Yatra - Avail Refund For Cancelled Flights Offered Resolution

I made a flight booking more than a year ago, but due to Covid ** the flights got cancelled. I am trying to contact Yatra.com via phone number which they don't pick and via mails they always reply by asking for ** working days. It's been ** mon...

Jan 09, 2021 by Vishesh Gulati

Yatra - Refund on Cancelled flight due to covid Offered Resolution

I had booked a flight in Indigo from yatra website. but the flight was cancelled by Indigo because of covid**. the money was transferred to my credit shell amount Rs ****/- which should be redeemed from yatra website as instructed by Indigo. I...

Jan 09, 2021 by Amarjot Singh

Yatra - Money not refund and not allow to book flight Offered Resolution

Hi my ticket got canceled due to covid Booked On: * Mar'** | Booking Ref No. ************ now i m trying to book ticket but its not allowing to use credit shell and also not giving refund , almost * month . i raised multiple complaint but ...

Dec 31, 2020 by Dilip

Yatra - Refund Offered Resolution

Booking got cancelled by the service provider but refund not done in months..what should I do..I'm in need of money urgently..I'm fed up with Yatra.. couldn't contact them too..kindly do something...

Dec 30, 2020 by Sathyanarayanan

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How to file a complaint against Yatra?

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Questions about Yatra

Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra?

Domestic Holidays 0120-4904810
International Holidays 0120-4904815

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What is Yatra office address?

Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008

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What is Yatra customer care email?

Rail Support : rail@yatra.com
Bus Support : bus@yatra.com

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Where to find Yatra discount coupons?

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Who is the Owner / CEO of Yatra?

Dhruv Shringi

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