File a Complaint against Yatra
Case Details
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Resolution
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How to resolve Yatra complaints online
If you want to complain about a problem that relates to Yatra, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra?
If you are not satisfied with Yatra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra
But before filing a complaint, you should
a. Contact the customer support of Yatra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra
Find the contact details of Yatra to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Yatra - Heavy cancellation charges Closed
I had booked my Tickets for a International destination with Yatra for me and my collegue,immediately after booking i realised that the sur name of my co passenger was wrongly entered and i got in touch with yatra customer care for rectificatio...
Oct 03, 2022 by Sharath Acharya
Yatra - Yatra charged me when my flight got canceled Offered Resolution
I had booked a flight ticket from Yatra they charged me ₹**** but due to some technical difficulties my flight was canceled by the airlines so I got my refunded amount ₹**** after *-* days. My concern is that if I’m not travelled then how...
Sep 30, 2022 by arun gupta
Yatra - Yatra com has not refunded the amount that was raised by airline Offered Resolution
I've Booked An International Flight Ticket From Bangalore To Melbourne On **th Feb ****, To Travel Between *th April To **th April. The Flight Was Booked With Malaysian Airlines Via Yatra.Com. Due To The Covid Pandemic, Travel Has Been Banned B...
Sep 28, 2022 by Anirudh Mangipudi
Yatra - Amount debited twice Offered Resolution
Tried booking hotel in Matheran. Two times i tried and both the times amount got debited and booking confirmation was not sent. I need refund ...
Sep 24, 2022 by Aravind Krishnan
I booked the cab ride from new delhi to kedarnath from Yatra, they demanded i pay **% of the total as advance. But, even after the deduction, they haven't confirmed the booking. It's ridiculous that even after so many complaints about the sa...
Sep 21, 2022 by Dhaivya buch
Yatra - Refund of auto canceled train tickets on Closed
I booked my tickets on yatra in shimjivi express on above given date for those tickets I pay ₹****.** but my tickets canceled by your company n my deducted amount can’t reflect in my account as I pay my fare by upi so I want my amount back ...
Sep 16, 2022 by Sona singh
Yatra - Refund money not credited Offered Resolution
I canceled a ticket on Yatra.com. I was supposed to my refund in the "Ecash" account. The website said the refund would be instant. They also stated that the return would be initiated in ** hrs. Its een well over ** hrs and no response has been...
Sep 14, 2022 by IROM ANAND
Yatra - Yatra Refund for a cancelled ticket Booking Ref No Closed
Hi Team, I booked a ticket via Yatra.com and canceled it directly through Airline due to personal reasons. Upon submitting my refund request, Yatra was charging Airline Cancellation more than the actual airline cancellation charge. Aft...
Sep 08, 2022 by Md Merajuddin
Yatra - Air Tickets not issued inspite of full payment Closed
I booked my air tickets from Lucknow to Chandigarh and back on */*/** at around **..** hrs for */**/** and made the UPI payment thru G Pay. However I dis not receive the tickets in my given e mail ID or on the whatapp. I am trying to contact th...
Sep 02, 2022 by PAVAN KUMAR BANGA
Yatra - Refund from Yatra com Closed
Yatra is saying they refund my flight cancelled amount to my account but I dont see anything in my account. my id ripsarkar@gmail.com Yatra booking number: *************...
Aug 30, 2022 by Ripunjoy Sarkar
Yatra - Refund not credited yet Closed
Dear Voxya Team, I made a flight booking through Yatra app from PAT - HYD, and unfortunately, it was cancelled by the airline. So they sent the refund to Yatra and Yatra asked me * days before that in which mode I want my refund so I selected t...
Aug 27, 2022 by Kushagra Shrivastava
Yatra - Refund not received Offered Resolution
I have booked a flight through airline. Trip id:- ************* The airline refunded my amount on *th of August and shared a mail too regarding the same. I am mailing yatra from ** days but I haven’t got a refund. I have generated * ticket...
Aug 14, 2022 by Aditya
Yatra - Booking not confirmed Closed
Payment is completed in UPI mode and money has been debited for the flight ticket of Indigo Delhi to Bengaluru flight . But the booking is not yet confirmed from the company's side. ...
Aug 08, 2022 by Maitraeyan
Yatra - Railway ticket Refund Closed
I have been waiting for the refund of cancellation of my railway tickets from around ** days and yet not received, I had booked using yatra.com, booking reference no. *************. Also mailed several times but no response. Please Help...
Jul 25, 2022 by Anup Nagdeve
Yatra - Refund not received in eCash Offered Resolution
Hello Team, I made a cancellation for my hotel booking and chose the ecash option for refund which was meant to be instant. I have still not received my ecash due to which I'm unable to make my future booking which may get filled up due to ...
Jul 07, 2022 by Ankur S S
Yatra - After booking cancelation didn t get the refund Closed
I Booked one resort from yatra.com and then cancelled the booking. For instant refund I chose , their e-wallet named eCash as an option for refund. But Didn't get any refund. Tried to reach them on phone and mail but no luck. No response from t...
Jun 29, 2022 by Rupali bhore
Yatra - Refund not get Offered Resolution
I have booked train ticket non yatra but suddenly it get cancle and I am daily requesting them for refund but they are not giving my refund money...
Jun 29, 2022 by Archirayan Kamble
Yatra - Hotel booking fail Offered Resolution
I Initiated a hotel booking through yatra and went to the payment page and paid the money. Money is debited from the account but i did not receive any confirmation from yatra and i did not get my money back upto now. I can see the money has bee...
Jun 28, 2022 by mandem harsha
Yatra - Refund not Received from Yatra on hotel cancellation Offered Resolution
I Have cancelled my two hotel booking from Yatra on **th June'** (Ref No: *************) and **th June (Ref No: *************). The amount is still not being refunded. There is no response from Yatra on email or ticket are kept open without a...
Jun 24, 2022 by Krishna Kumar Srivastava
Yatra - Cancelled flight ticket not refunded Booking Reference Number Awaiting Details
The flight was cancelled on *th Nov ****. The Imphal airport also gave us a signed letter so that they will be no cost deduction. I requested refund on *th Nov **** from yatra. I received confirmation mail from yatra support that the refund w...
Jun 21, 2022 by Moneshwori Leishangthem
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Questions about Yatra
Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra?
Domestic Holidays 0120-4904810
International Holidays 0120-4904815
What is Yatra office address?
Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
What is Yatra customer care email?
Rail Support : rail@yatra.com
Bus Support : bus@yatra.com
Where to find Yatra discount coupons?
Who is the Owner / CEO of Yatra?
Dhruv Shringi
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