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Yatra
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How to resolve Yatra complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra?
If you are not satisfied with Yatra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra
But before filing a complaint, you should
a. Contact the customer support of Yatra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra
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Yatra - Money deducted but flight ticket not booked Closed
I tried booking my flight ticket via yatra.com but ticket was not Booked and money was deducted. I informed the same the same to yatra team via mail which they have provided on their website. I was informed that the refund will be processed wi...
Dec 20, 2022 by Amritesh Kumar Pandey
Yatra - Ticket not confirmed but money has debited from account Closed
I booked tickets for * passengers from Yatra app . I payed ₹ ***** via phone pay. I lost my money . I didn’t get any ticket confirmation.Please help me...
Dec 15, 2022 by Saja AP
Yatra - Yatra Refund not received Closed
I had booked a guest house in Auroville, Pondicherry and paid ₹****. It had ***% refund after cancelation policy. I canceled the booking ** days ago and still haven't received my money. Booking ID ************* Any help would be appreciate...
Dec 13, 2022 by Nidhi Suryavanshi
Yatra - Money debited but flight not booked Closed
I was booking my flight tickets on yatra.com. After the procedure was done and payment was made the site refreshed and it was showing nothing but the amount got deducted from my account....
Dec 09, 2022 by Sachin Saseendran
Yatra - Flight refund Closed
I had booked a flight from Delhi to Bangalore on Jan *th ****. I had to cancel as it was delayed for * hrs. I have claimed for refund from Yatra. it has been more than * days. still nothing...
Dec 08, 2022 by Ashwin Kumar
Yatra - Refund from Yatra com Closed
We have booked our flight on **-**-**** which costed us ₹***** due to medical reasons we haven't board our flight and cancelled within a day before. We have contacted to Air Asia for refund and they have initiated the refund to yatra.com and...
Nov 21, 2022 by Atul jangid
Yatra - Flight ticket pending but money debited Closed
I tried booking a ticket with Yatra on **th Nov, money debited but ticket not confirmed. Booking reference *************...
Nov 20, 2022 by Karthik Vasudevan
Yatra - Amount Debited but Ticket not booked Closed
I have booked my flight ticket from yatra and paid **** Rs through Paytm. The amount was debited but yet the booking has not been done....
Nov 20, 2022 by Aditi Sinha
Yatra - REFUND NOT GIVEN Closed
Hi, I booked a round trip to Chennai **th September- **th September ****. I had to cancel the tickets for **th and the airlines themselves canceled the ones on the **th. Now I have been trying to retrieve the refund amounting to a total of ₹*...
Nov 18, 2022 by Sanga Chakraborty
Yatra - Refund not received Closed
Air Asia processed refund to yatra but yatra didn't give me refund ...
Oct 12, 2022 by Aditi Srivastava
Yatra - Confirmed flight cancelled after 3 days Closed
So On **st Sept **** I booked a flight from Hanoi to Hyderabad for *nd Jan. It costed me ₹**,***. On **th Sept I receive a mail from Yatra. That your booking is cancelled. Please confirm if it's done by you or airline. I told them I haven...
Oct 07, 2022 by Sumit Sardana
Yatra - Amount not refunded Closed
This is regards with the flight booking which was cancelled by airlines (AirAsia PNR J***XP), The Airlines have already initiated the whole amount to agency. I have already requested for the full refund from the Yatra agency. It's been * days i...
Oct 05, 2022 by Jobin Thomas
Yatra - Heavy cancellation charges Closed
I had booked my Tickets for a International destination with Yatra for me and my collegue,immediately after booking i realised that the sur name of my co passenger was wrongly entered and i got in touch with yatra customer care for rectificatio...
Oct 03, 2022 by Sharath Acharya
Yatra - Yatra charged me when my flight got canceled Offered Resolution
I had booked a flight ticket from Yatra they charged me ₹**** but due to some technical difficulties my flight was canceled by the airlines so I got my refunded amount ₹**** after *-* days. My concern is that if I’m not travelled then how...
Sep 30, 2022 by arun gupta
Yatra - Yatra com has not refunded the amount that was raised by airline Offered Resolution
I've Booked An International Flight Ticket From Bangalore To Melbourne On **th Feb ****, To Travel Between *th April To **th April. The Flight Was Booked With Malaysian Airlines Via Yatra.Com. Due To The Covid Pandemic, Travel Has Been Banned B...
Sep 28, 2022 by Anirudh Mangipudi
Yatra - Amount debited twice Offered Resolution
Tried booking hotel in Matheran. Two times i tried and both the times amount got debited and booking confirmation was not sent. I need refund ...
Sep 24, 2022 by Aravind Krishnan
I booked the cab ride from new delhi to kedarnath from Yatra, they demanded i pay **% of the total as advance. But, even after the deduction, they haven't confirmed the booking. It's ridiculous that even after so many complaints about the sa...
Sep 21, 2022 by Dhaivya buch
Yatra - Refund of auto canceled train tickets on Closed
I booked my tickets on yatra in shimjivi express on above given date for those tickets I pay ₹****.** but my tickets canceled by your company n my deducted amount can’t reflect in my account as I pay my fare by upi so I want my amount back ...
Sep 16, 2022 by Sona singh
Yatra - Refund money not credited Offered Resolution
I canceled a ticket on Yatra.com. I was supposed to my refund in the "Ecash" account. The website said the refund would be instant. They also stated that the return would be initiated in ** hrs. Its een well over ** hrs and no response has been...
Sep 14, 2022 by IROM ANAND
Yatra - Yatra Refund for a cancelled ticket Booking Ref No Closed
Hi Team, I booked a ticket via Yatra.com and canceled it directly through Airline due to personal reasons. Upon submitting my refund request, Yatra was charging Airline Cancellation more than the actual airline cancellation charge. Aft...
Sep 08, 2022 by Md Merajuddin
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Questions about Yatra
Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra?
Domestic Holidays 0120-4904810
International Holidays 0120-4904815
What is Yatra office address?
Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
What is Yatra customer care email?
Rail Support : rail@yatra.com
Bus Support : bus@yatra.com
Where to find Yatra discount coupons?
Who is the Owner / CEO of Yatra?
Dhruv Shringi
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