File a Complaint against Yatra
Case Details
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Resolution
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How to resolve Yatra complaints online
If you want to complain about a problem that relates to Yatra, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra?
If you are not satisfied with Yatra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra
But before filing a complaint, you should
a. Contact the customer support of Yatra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra
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Legal Network
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Case Details
Personal Info
Resolution
Yatra - Refund not issue for Cancellation Protection Amount Offered Resolution
I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. ****. I have been following up with Yatra to get back the other amount which amount to - ...
May 25, 2020 by Hirak Jyoti Deka
Yatra - Flight cancellation refund Offered Resolution
I had booked a flight ticket for *st April ****. But due to unavoidable circumstances I had cancelled my ticket on **th March ****. Didnot get any refund for *months....
May 24, 2020 by Silvia Chowdhury
Yatra - Online Offered Resolution
Ni made bus ticket kn this site but due to lockdown bus got cancel but i didn't receive any update from yatra and refund.. And i mailed number times no reply n there is no customer care service...
May 24, 2020 by Nikhil
Yatra - Flight cancelled but amount is not refunded Closed
Hello, I have booked a flight from Bangalore to Patna for **th April **** in spicejet airlines from Yatra.com. Flight got cancelled due to covid**. As per spicejet they have refunded the full amount to yatra on **th may ****. I have emailed a...
May 22, 2020 by Manash Kumar ghosh
Yatra - Refund not received till now Offered Resolution
go air confirm refund all amount more than * month ago ,but till now yatra not refunded my amount .each time they write a mail that it will take ** days to complete the process. but now it past more than ** days but not received....
May 15, 2020 by Deepak Singh choudhary
Yatra - Holiday home cancellation Offered Resolution
Dear Sir, I have mailed so many times to yatra Dated - **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****, **.**.****, **.**.****,**.**.****,**.**.****,**.**.**** for cancellation of my holiday home for Andaman. Yatra booki...
May 13, 2020 by Bikash Kumar sahoo
Yatra - Refund of Air Tickets Offered Resolution
I Booked flight which for Delhi to Kathmandu on **.**.**** which got cancelled by Air line (INDIGO) with full refund. after so many follow with airline, they confirmed that amount has been refunded to travel agent (i.e Yatra) now i am continuou...
May 07, 2020 by Deepak Shivhare
Yatra - Train ticket Refund not credited Offered Resolution
Booking reference no.************ Booking reference no.************ Cancelled the ticket on April ** **** ...
May 02, 2020 by MURALI KUMAR
Yatra - Flight Cancellation Refund delay by Yatra Offered Resolution
I regret to say Yatra.com has been taking undue advantage of our understanding and patience in present situation and delaying the rightful refunds even after ** days. Here is the sequence of events *) We * families have international travel ...
Apr 22, 2020 by Manoj Chaudhari
Yatra - Flight Cancellation Refund delay by Yatra Offered Resolution
I regret * say Yatra.com has been taking undue advantage of our understanding and patience in present situation and delaying the rightful refunds even after ** days. Here is the sequence of events *. We have international travel flights boo...
Apr 20, 2020 by Abhijeet Wakle
Yatra - Yatra com Refund not received of internation flight ticket cancelled Closed
I got the confirmation of international booking cancelled and details of refund on **st April with no cancellation charges from airlines but am still waiting for the refund and not getting any email response from Yatra customer care....
Apr 10, 2020 by Akshay Poorey
Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated Closed
I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...
Apr 04, 2020 by Farhan Multani
Yatra - Rescheduled the flight without my concern Offered Resolution
I booked a Spicejet flight from Kolkata to Patna SG *** on ** March for ** March departure at **:** PM PNR : EHI**R. Between * PM to ** PM they just sent a message that your flight has been rescheduled to SG **** departure time at **:** AM with...
Apr 01, 2020 by Ajay Kumar Bhattacharya
Yatra - Yatra demanding additional charges for amendments due to corona Offered Resolution
I booked a package through Yatra from M **-** but the trip got cancelled due to Corona virus. Now they are demanding ***** hotel amendment. If I don't pay they are going to cancel entire trip. I already paid Rs. **** for flight amendment. They ...
Apr 01, 2020 by Rohit Chelluri
Yatra - Reference number flight from DEL to JFK on AprYatra not responding Awaiting Details
We have been trying to get in touch with Yatra so badly from last three weeks. First reply we received was on **th March asking if we can check with the airlines for the refund. if they process the refund than Yatra can process the same. Howeve...
Mar 31, 2020 by Neelam
Yatra - Yatra com not responding to cancellation Awaiting Details
I booked a flight from Ahmedabad, India to Halifax, Canada which I need to cancel because of traveling restrictions posed by Canadian government over COVID-**. Yatra.com is not responding to any mails and they have stopped all their phone lines...
Mar 27, 2020 by Rutwij Makwana
Yatra - Complaint against yatra for not refunding after flight cancellation Offered Resolution
I had cancelled flight for **th March in goair flight with pnr no X*PI*J from goa to hyderabad. I cancelled the flight on **th mar, however yatra has still not initiated refund of ***. and customer team is not responding. Because of coronavir...
Mar 24, 2020 by Biswajeet
Yatra - Airline tickets booked through Yatra com Offered Resolution
This is in connection with ticket reference number ************ booked with Yatra. In lieu of Covid-** advisory of not being to travel to UK, I need to cancel the tickets and have been trying to connect with Yatra. They have not responded for p...
Mar 18, 2020 by Bhavin Shah
Yatra - No response for cancel refund Offered Resolution
I have been trying to connect with yatra on Email - no repsonse within the written time Phone- no one picks up Chat- keeps waiting Twitter- no response Need to get refund on one cancelled flight international Need to reschedule or cance...
Mar 14, 2020 by Devendra Katiyar
Yatra - Package Offered Resolution
I booked UK and Europe Package from Yatra for my honeymoon. Below is the reference number. YA:********' YH******* However the fraud has began from the start itself. I purchased Visa Protection Plan in case my visa get rejected I do not fac...
Mar 12, 2020 by Rahul Goyal
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Questions about Yatra
Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra?
Domestic Holidays 0120-4904810
International Holidays 0120-4904815
What is Yatra office address?
Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
What is Yatra customer care email?
Rail Support : rail@yatra.com
Bus Support : bus@yatra.com
Where to find Yatra discount coupons?
Who is the Owner / CEO of Yatra?
Dhruv Shringi
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