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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra Com?
If you are not satisfied with Yatra Com, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Yatra Com
But before filing a complaint, you should
a. Contact the customer support of Yatra Com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra Com - No refund even after 3 month of flight cancelled Closed
Hello, I would like to complain about Yatra.com as they have not initiated my refund for cancelled flight for Jan ****. On top of it yatra do not provide timely and appropriate response instead it provides fake and misleading statement of i...
Mar 29, 2021 by Prerna Bharti
Yatra Com - Airlines cancelled flight and Yatra not providing refund Closed
Airasia flight Srinagar to Chennai got cancelled on ** Mar and Air Asia sent email that the refund has been processed on ** Mar but Yatra not providing refund and not replying...
Mar 25, 2021 by Ashwini balakrishnan
Yatra Com - Refund of Air Fare Offered Resolution
I had booked * tickets for Hyderabad to Patna for *th June **** Indigo flight with PNR OKYCTW. Due to flight rescheduling I cancelled it through Airlines and they provided credit note. I waited for next year and got information that my amount w...
Mar 23, 2021 by Binay Kumar
Yatra Com - Money refund Offered Resolution
On **th Mar **** I was doing flight booking for Jaipur to Guwahati and ₹**** cost of flight is deducted from my account and successfully transfer to Yattra but after that I didn't received any mail or sms for ticket confirmation till today. S...
Mar 19, 2021 by Goutami Baruah
Yatra Com - Yatra taken money twice from paytm upi but confirm just one booking Closed
On **/*/**** Yatra.com has taken money twice from paytm upi but confirm one booking for park hotel Chennai since it’s prepaid booking , hotels says they can’t return back the money , it’s mistake from both Yatra and the park Chennai Anna ...
Feb 24, 2021 by Ankit jalan
Yatra Com - Unable to use indigo credit shell Offered Resolution
I have indigo flights booking from yatra and due to corona , i took credit shell from indigo but i m unable to use that credit shell , and yatra is a thief comapany they dont have any contact num too so i can contact them .....
Feb 23, 2021 by Ujja maji
Yatra Com - Payment deducted from account but hotel not booked Offered Resolution
I booked hotel through yatra.com for * days ** Feb to ** Feb. Payment got deducted but hotel not booked. Tried contacting them for N number of times, but no response on email as well as call. Checked with the bank, they said payment successfull...
Feb 17, 2021 by Shikha Chauhan
Yatra Com - Train Ticket Errorneously Cancelled Closed
I have Booked Train Ticket with Booking id:-************* for which Funds has been Debited from my Bank account but ticket has been Cancelled Errorneously from Yatra End. and they are telling me to Refund the same in *-* Working Days. i want my...
Feb 11, 2021 by Pradik Sharma
Yatra Com - Yatra Resorting to Fraud Method to Avoid Giving Refund Closed
I Had Booked Two Round Trip Flight Tickets From Chennai To Paris On January **th, **** With Yatra. As The Travel Couldn't Take Place Due To COVID Restrictions, The Airline (Oman Air) Decided To Provide Refund Without Penalty After ** Months Of ...
Feb 09, 2021 by Avijeet Kumar Biswas
Yatra Com - Company not refunding the cancellation amount of ticket Closed
I had booked a ticket from Mumbai to Jaipur via Yatra.Com which got cancelled due to lockdown. I had taken up with airlines which they have processed the claim and sent it back to Yatra.com But Yatra never revealed the same amount. Whenever w...
Feb 09, 2021 by Devanshi Savla
Yatra Com - Hotel Not allotted me room Offered Resolution
I have made a booking on yatra for stay in Visakhapatnam from *th Feb to **th Feb'**** The hotel has not given me room citing...my booking hasn't received to them from yatras end ...
Feb 08, 2021 by Mallidi G S Veerendra Reddy
Yatra Com - Yatra refund status Offered Resolution
I have tried to book a hotel in yatra.com done with the payment but booking is not confirmed.i have payment screenshot as well...
Feb 07, 2021 by Satyavani Ch
Yatra Com - Refund not received for flight cancelled Offered Resolution
Subject: CDXDFGVCJVCHGFJHNB**-Domestic flights - Refunds - Refunds - Complaint Enter your Yatra Ref number = YT******** Interaction Type: = Domestic flights Interaction sub Type: = Complaint Request Type: = Refunds Questions/Comments= The fl...
Feb 04, 2021 by Ankit Kedia
Yatra Com - No Refund to Bank from Yatra Closed
I had booked two round trip flight tickets from Chennai to Paris on January **th, **** with Yatra. As the travel couldn't take place due to COVID restrictions, the Airline (Oman Air) decided to provide refund without penalty after ** months of ...
Feb 02, 2021 by Avijeet Kumar Biswas
Yatra Com - No Refund Offered Resolution
My flight got cancelled due to nation wide lockdown , but after a year of follow up Yatra in not giving my refund mandate by govt. of India. after several mail a standard response received from the portal. Booked On: ** Feb'** | Booking Ref ...
Feb 01, 2021 by Dipa Das
Yatra Com - Hotel denied check in Closed
I booked hotel Shalimar ... Which said that there's no room available and we have contacted yatra and won't be able to allot room and talk to yatra for refund Talking to yatra since ** days...
Jan 30, 2021 by Aditya Oswal
Yatra Com - Refund amount from Yatra Closed
I had a Flight booking through Yatra, YATRA REF NUMBER ************,from Hyderabad to Visakhapatnam on **th May,****. due to Carona pandemic, the airline cancelled the flight and refunded the amount to Yatra, but the Yatra team was not refundin...
Jan 18, 2021 by Vamsi
Yatra Com - Yatra not refunding the cancelled flight Offered Resolution
I have booked flight ticket on Yatra site. The airline cancelled the flight and I had to book another ticket to execute my plan. While contacting Yatra through mail they are not responding. No reply to any of my mails and not taking any action ...
Jan 13, 2021 by SANDEEP BISWAS
Yatra Com - Money is deducted from my google pay Upi account and booking not confirmed Offered Resolution
My money got deducted from my account, no sign of booking. This is a shit nor the customer care is available and no reply’s for mails. ...
Dec 23, 2020 by Divyam Arora
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Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
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