File a Complaint against Yatra Com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra Com?
If you are not satisfied with Yatra Com, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Yatra Com
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a. Contact the customer support of Yatra Com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra Com - Flight ticket booking not Done Offered Resolution
Sir my Goa to Agartala flight ticket was booked on yatra.com using Bajaj Finserv emi card on **/**/**** . After transaction my emi card shows it was done and shows its charged ami monthly emi but no response from yatra.com...
Dec 30, 2021 by Apurba Das
Yatra Com - Flight Refund due to COVID Offered Resolution
I have booked * ticket on VISTARA UK*** from yatra.com.On **th November ****, I was scheduled to fly with VISTARA UK*** from Cochin (COK) to DELHI (DEL). However, I developed symptoms of covid ** on **th November ****, and proactively took a te...
Dec 18, 2021 by Arun Sarasan
Yatra Com - Yatra doesnt issue refund for cancellation if booked with GIFT Voucher Offered Resolution
I booked a room at Yatra by using the Yatra gift voucher issued by SBI. After booking i came to know that the hotel which these guys rated as */* is not good as it sounds so i cancelled the same. In the email and cancellation screen i was to...
Dec 17, 2021 by M K Sreekanth
Yatra Com - Yatra com refund on booking Offered Resolution
My amount got deducted and showing transfer to yatra.com Gurgaon but I didn’t get the booking confirmation nor tickets. I need either my booking tickets or refund....
Dec 16, 2021 by Neha sinha
Yatra Com - Booking not confirmed Offered Resolution
I have booked a room in hotel elgin darjeeling via yatra app on **th October by the name of ombir lohchab and paid for it fully that is Rs.***** But hotel is denying my confirmation Noq we are trying to contact yatra constumer care but it i...
Oct 08, 2021 by komal chaudhary
Yatra Com - Money debited but booking not completed Closed
I tried to book cab with **% of initial amount via yatra mobile app on **th Sep'****. I used google pay for the transaction and transaction was successful, Money debited from my account and credited to yatra account(Received message from bank s...
Sep 28, 2021 by Abuthagir A
Yatra Com - Room not confirmed Closed
I have booked hotel room in yatra app ....amount is debited from paytm upi but room is not confirmed...
Sep 17, 2021 by Vaddavalli mahesh
Yatra Com - Yatra didnot refund my flight ticket which are cancelled due to covid 19 Closed
I have booked a indigo flight madhurai to hyderabad **rd march **** through yatra com. it was got cancelled due to lockdown. i requested for refund there is no update on refund from yatra com.. the satus from the last * year *months is same a...
Aug 26, 2021 by Karthik
Yatra Com - Refund not received Closed
The ticket was booked as guest. The airline has cancelled the ticket but yatra is not initiating a refund of the same....
Aug 08, 2021 by Abhilipsa
Yatra Com - Hight Hotel Price Without Breakfast Deal Offered Resolution
With reference to *************, booked the hotels for * days and * room. Yatra has charged INR *** extra and not providing breakfast inclusive. Where as hotel is providing that, why we would need to bear the cost of breakfast? I requested them...
Jul 10, 2021 by Dheeraj Kumar Anand
Yatra Com - BALVINDER SINGH Offered Resolution
Air ticket refund during Lockdown (April-****), cancellation by Air line operator but Yatra.com after follow up on various email, refused to refund the same....
Jul 10, 2021 by B M SINGH
Yatra Com - Incorrect promo discount extra baggage not included in booking Closed
*.) During flight booking , I had added extra baggage for *Kgs. But after payment the extra baggage was not included due to yatra's technical issues due to which I had to pay extra at the airport counter .Extra baggage cost is lesser at the tim...
Jun 11, 2021 by Kumar Abhishek
Yatra Com - Ticket not booked but money deducted Offered Resolution
I tried to book a multi trip flight on **/**/**** but it failed and money was deducted. I contacted my bank they told money has been credited to beneficiary's account but yatra told they have not received money...
May 25, 2021 by Rajnish
Yatra Com - Refund not received yet and no response from Yatra team on the same Closed
This is to Yatra Reference number YT********. The tickets were cancelled and the airlines had already initiated the full refund from their end and have also communicated to yatra to process my refund on priority. But I have not received any res...
May 11, 2021 by Ananya Das
Yatra Com - Yatra pvt ltd not refunding the money as flight cancelation was done by the indigo airlines Offered Resolution
As per the indigo airlines my flight got cancelled on **th April **** and indigo airlines has initiated the complete refund from their side as I have the screenshots for the same and the airlines asked me to check from the site from where I bo...
May 07, 2021 by Amrit pal singh saluja
Yatra Com - Refund of amount Offered Resolution
This is regarding my refund against yatra.com reference number ***********. This refund amount is pending for more than one year. Despite my repeated emails and calls,I am getting false promises from yatra customer care executives. It is extre...
May 07, 2021 by SALIL VIDYARTHI
Yatra Com - Yatra bus ticket not booked but amount deducted Closed
I tried to book a bus ticket from yatra.com but due to some technical issue my amount got deducted but the ticket was not booked and i am unable to reach the customer care of yatra please help me to resolve this issue...
Apr 23, 2021 by Moazzam anwer
Yatra Com - Refund not received Offered Resolution
I booked.air ticket for air india airlines thru Yatra.com travel agency. Later my.flight got cancelled and there was no option to rebook hence they cancelled my booking and told me I'll get my full refund in ** to ** working days. They processe...
Apr 21, 2021 by Ankita jaiswal
Yatra Com - Yatra cancelled ticket refund not received Offered Resolution
Indigo has confirmed the refund of PNR FEFETI and PNR JDBE*Y to Yatra online on **th may and **th july respectively. But yatra is yet to credit my refund. ...
Apr 11, 2021 by Raveendra M
Yatra Com - Refund not initiated from yatra com Offered Resolution
I have booked flight tickets from yatra.com. it's a indigo domestic flight ticked, flight was cancelled and I chose to cancel my ticket. I got mail from indigo that my full refund amount (****/-) is transferred to yatra.com. but it's been * wo...
Apr 04, 2021 by Akshay Dhone
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Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
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