File a Complaint against Yatra Com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Yatra Com - Yatra com is charging incorrect flight cancellation charges for 2 passengers Offered Resolution
we have flight booking with Yatra.com for * adults and * infant . due to some medical reasons, * adult and * infant can't travel so we reached out to yatra for ticket cancellation for these * passengers but they are charging wrong cancellation ...
Sep 23, 2022 by Tarsem Kumar
Yatra Com - Refund processed but not yet received Closed
I booked a hotel room in palani on **/**/**. Booking was denied by the hotel saying they are not in tie up with yatra. Refund has been processed by yatra, but it has been more than ** days, still the money is not credited in my account.....
Sep 21, 2022 by ANJALI S PAI
Yatra Com - Refund pending for flight Closed
Hi Team, Its been *weeks i had booked my flight tickets from Bangalore to raipur, unfortunately due to technical issue from yatra **** rs amount got deducted from my bank account and ticket has been been created. There is mail chain going ...
Sep 19, 2022 by Kirti suhaney
Yatra Com - Money debited but ticket not booked Closed
Hello Yatra Team, This is to keep you apprised that I just booked my ticket from DEL to IXR. My money got debited from my account but my ticket didn’t get confirmed. Please find attached the money receipt for your reference. Kindly ret...
Aug 31, 2022 by Riya Srivastava
Yatra Com - Money debited from account but no confirmation of flight ticket Closed
I searched flight on google and which led me to yatra.com I entered all information and it asked for payment. As I was paying from UPI, I had to open the UPI and make payment I made the payment and went back to the page which did not respo...
Aug 23, 2022 by Mohammed Zaid Ahmed
Yatra Com - Refund is not receiving from yatra com Closed
I booked my flight ticket from kozhikkode to Bangalore on * Sep** indigo flight(PNR No.GLQN*M) through yatra (ref, no: *************, copy attached ). Due to operational issues indigo cancelled the scheduled flight and asked me to cancel/resche...
Aug 19, 2022 by Nidheesh
Yatra Com - Resolution done but money not transferred to account Closed
complaint received a resolved status but the money is yet to be returned to the account from which UPI payment was done. the reply says to get in touch with the bank. bank has limited role in UPI transactions.The resolved status by yatra before...
Aug 18, 2022 by Bishnupati Singh
Yatra Com - UPI payment done to Yatra but no booking made Closed
On **th August *.** PM a booking was done for * persons indigo flight from ahmedabad to patna and payment done by UPI mode transaction no ************ to yatra.rzp@sbi google transaction ID CICAgJD**qDPLA and the money was deducted without tick...
Aug 17, 2022 by Bishnupati Singh
Yatra Com - Refund not received Closed
I had booked the ticket for Mumbai to Nagpur with an indigo flight through Yatra.com but due to operational reasons, indigo canceled the flight they said they have sent my refund to yatra.com after that I claimed for a refund from my bookings o...
Aug 15, 2022 by MAYUR PANDE
Yatra Com - Domestic Hotel booking confirmed in Yatra but Hotel denies Yatra noone to respond Offered Resolution
Had booked domestic Hotel in Kumbakonam navagraha stay, Yatra has confirmed the booking but hotel denies the tie-up with Yatra,currently no customer care number of Yatra is working, escalated on email copying ceo still no response or urgency sh...
Aug 11, 2022 by Pallavi A
Yatra Com - Refund not received Closed
I had booked a ticket on ** th June **** from Yatra.com and it was train ticket with PNR NO **********..the train was from New Delhi to Howrah . Date of journey was *th of July and I had cancelled my ticket on *nd July and was about to get a r...
Jul 29, 2022 by Suprava Gupta
Yatra Com - Refund not given Closed
I booked flight dated *th July **** bearing Yatra Reference no ************* and Indigo Airline Reference no TRYBGA and PNR - OUH**R In less than * hrs from Date of Booking, I called customer care of Indigo and requested them to make correc...
Jul 17, 2022 by Vaasu Lalsinghani
Yatra Com - Refund Closed
I had booked hotel but due to some reason I needed to cancel it. It's been more than * days still i didn't get....
Jul 12, 2022 by Manisha
Yatra Com - Refund of hotel booking Offered Resolution
I booked a hotel through yatra (guru hotel trichy) for one night tuesday to Wednesday (* jul - * jul) check in ** pm check out ** am for rupees ****. The app (yatra) claimed that the hotel was couple friendly however on reaching the hotel on th...
Jul 06, 2022 by Vasanth S
Yatra Com - Ticket Scam Offered Resolution
I booked my rail ticket from Guwahati to Dibrugarh in yatra.com but didn't receive the ticket and also didn't get back my money when asked for the refund. Also when I tried to file the TDR I wasn't able to file it. My booking id -*************....
Jul 01, 2022 by Ramit kejriwal
Yatra Com - Refund amount not yet credited Offered Resolution
Cancellation of train tickets is already done on **/**/**** but till date the amount **** is not yet refunded **/**/****...
Jun 27, 2022 by Prasenjit Dhar
Yatra Com - Refund money not credited Offered Resolution
I have booked a hotel using yatra.com on **th June ****. And also paid amount of ₹****. On the same I have cancelled the hotel booking. In their terms and conditions it is showing the refund amount will be credited in * to * days . But still ...
Jun 25, 2022 by Fayaz
Yatra Com - Yatra deducted service charge after flight cancellation Closed
I booked a flight on Yatra with GoAir and charges were ****. On the day of travel GoAir canceled the flight and refunded the amount to Yatra. But Yatra deducted service charge of ***. I had to go through the trouble of booking another flight fo...
Jun 22, 2022 by Sahithi
Yatra Com - Yatra not refunding booking amount Closed
Hi, I am registering this complaint second time. It has been ** days since I cancelled my hotel booking from yatra. Every time they ask me to wait for * days and still there is no refund after so many mails, I have written to them, there i...
Jun 17, 2022 by Monika Agrawal
Yatra Com - Flight ticket cancellation refund Closed
I booked * flight tickets from Yatra.com of Indigo Airlines.. The same has been cancelled by my side due to emergency.. After deduction of cancellation charges as per policy, remaining amount has been sent to Yatra by Indigo.. But yatra denies ...
Jun 14, 2022 by Rajkumar Yadav
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