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Yatra Com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra Com?
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1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra Com
But before filing a complaint, you should
a. Contact the customer support of Yatra Com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Yatra Com - PAYMENT MADE TO YATRA COM BUT NO REFUND AND CONFIRMATION MADE Closed
Sir I just paid my hotel (Hotel cannaught royale,New Delhi )booking amount Rs **** from gpay through yatra.com app but even after deduction of my money from my account ...my confirmation or booking status was not shown in hotel and in my accou...
Apr 11, 2023 by DEEPAK SHARMA
Yatra Com - Payment deducted for flight ticket but not received PNR or booking confirmation Offered Resolution
I had booked a flight ticket from DEL - COK on *nd April’**. After a complete payment transaction of ₹*,***/-. The page got stuck at Your order # ************* **-************* is Awaited. I call Yatra Customer Support many times but ca...
Apr 03, 2023 by Aniket Sharma
Yatra Com - Andheri East Service Apartment Hotel property not there which mentioned address in Yatra Closed
I booked hotel in Yatra Andheri East Service Apartment Mumbai but hotel not in that address complete day I was stay outside and I raised the complaint in Yatra they sent mail will refund the amount it will get in * working days but amount not r...
Mar 31, 2023 by Mohammed Rashad
Yatra Com - Didn t receive my refund Closed
I booked a ticket by yatra on **th January ****,the amount credited from my bank account, but the ticket was not booked.They said that I would get the refund within * to ** working days. Its being ** days Till now I don't get the refund. ...
Mar 19, 2023 by Manoj Koley
Yatra Com - Didn t get my refund for flight cancellation Offered Resolution
I cancelled my flight due to some personal reason and after I checked for my refund status nd it was just one msg popping up in its chat which said we have initiated transaction from our side nd I'll recieve a mail for confirmation yet till to...
Mar 18, 2023 by Pranav Kadam
Yatra Com - Amount deducted ticket not booked Offered Resolution
Booked a flight ticket on yatra app using gift voucher.. amount deducted but ticket not booked...no mail reply from yatra..no customer care number anywhere..They are so unreachable......
Mar 18, 2023 by swati jain
Yatra Com - Provide full refund or provide 15 kg free baggage Offered Resolution
Hi Yatra team, PNR: H**M*L Booking no. ************* Pessanger Name: Vishal Sahu Mobile Number: ********** I have been cheated with this flight booking by Yatra. I booked a ticket with Yatra (PNR :MDGJTN) for **th March, but being unwe...
Mar 17, 2023 by Vishal Sahu
Yatra Com - Hotel rejected booking Closed
Booked non refundable hotel room @RS **** for *th march to * march which. Hotel (Diphlu Lodge, Kaziranga) has denied the booking and refund is also denied...
Feb 28, 2023 by Achintamay Mazumder
Yatra Com - Ticket Not received Closed
Dear Sir, I have booked a flight from Male to Coimbatore – Date **.**.**** The amount is debited from Account HDFC Bank: Rs *****.** debited from a/c ****** on **-**-** to VPA yatra*.rzp@axisbank(UPI Ref No ************). Not you?...
Jan 05, 2023 by Manoj Pathakkara
Yatra Com - Flight cancel refund Closed
I have booked hyderabad to delhi after payment it showing hyderabad to mumbai i am trying get cancel but they refund only *** i have paid **** total i tried immediate after seen the booking details ...
Dec 05, 2022 by Sridhar varma
Yatra Com - international flight not booked but money deducted Closed
I booked ticket through yatra money deducted but ticket not booked ...
Nov 18, 2022 by PATEL RAVIKUMAR
Yatra Com - Extra GST Offered Resolution
I have booked a hotel via your website for ** Oct **** to ** Oct **, vide (Booking Reference Number - *************). I made the complete/Full booking charges (Rs ****)through my Amex Credit Card. It was such a unpleasent momemt when the hot...
Nov 16, 2022 by Rakesh Kumar
Yatra Com - Refund Closed
There's one issue with booking ID : ************* due to some reasons I had to cancel this flight with penalties. Airline has initiated a partial refund from their end and the same is processed to you. From the app i initiated a process to coll...
Nov 11, 2022 by Bhavesh Ladhwani
Yatra Com - Refund of money from flight cancellation Closed
Yatra has refunded the full money for a flight cancellation that was initiated by Air Asia India. On calling Air Asia they said that they refunded the full money to Yatra.com as the flight was cancelled by them. The flight fare in total was INR...
Nov 10, 2022 by Aveek Majumdar
Yatra Com - Glitch in Air ticket booking Closed
While i booked the ticket for **th November. The booking got confirmed for ** February **** and i am not getting refund because of the technical glitch in their website ...
Nov 10, 2022 by AMIT KUMAR MISHRA
Yatra Com - Flight money deducted but didn t receive the ticket Closed
I booked my ticket from yatra and the money got deducted as well. The transaction was via gpay. But i didn’t receive the confirmation or the ticket ...
Oct 04, 2022 by Esha jaiswal
Yatra Com - Voucher not accept on ticket booking train Offered Resolution
My voucher not accept train ticket book time...
Oct 02, 2022 by Hrishi
Yatra Com - Refund fraud Closed
I have booked a flight ticket with yatra , PNR :*CC**V, air India flight, flight orgin from portblair to Visakhapatnam on **-NoV- ****, Airlines has been rescheduled the flight and send me the details , i did not accept the ticket and cancel...
Oct 01, 2022 by Srinu Gopilli
Yatra Com - Train ticket not booked but amount debited from the account Closed
My ticket is not booked. payment debited from my account. status is still pending. and yatra customer care not responding. Booked On: ** Sep'** | Booking Ref No. ************* ...
Oct 01, 2022 by Sahir
Yatra Com - Refund not intiatied for a cancelled train ticket Closed
Rail ticket booking not confirmed/ cancelled but money debited in advance. Need refund of my money. Yatra Reference number *************....
Oct 01, 2022 by Ranjeeth Kumar
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Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
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