File a Complaint against Yatra Com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Yatra Com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra Com - Refund for Flight with Yatra Closed
I am waiting for a refund for my three flights which got cancelled due to lockdown. It has been more than ** days but they still have not refunded my amount. Write to Indigo and they replied stating that they have refunded the money to the trav...
Jun 02, 2020 by Prabin Rai
Yatra Com - Credit Shell amount not available for further booking Closed
Booked flight tickets from Jaipur to Bangalore against PNR number: ZNB*YA, which got cancelled on **st March by airline due to nationwide lock down. Airline had refunded the money to Yatra.com and I could see the credit shell amount on the Mana...
May 29, 2020 by Amit Maheshwari
Yatra Com - Airlines has cancelled the flight due to covid Offered Resolution
I have still not recieved my flight cancellation (REf no-*************-My-Booking) refund although your website is asking to check for update after ** hours.Moreover, Airline has confirmed refund was done to yatra. Do let me when the refund I w...
May 27, 2020 by sricharan
Yatra Com - Flight cancelled but amount is not refunded Closed
Hello, I have booked a flight from Delhi to Bhubaneswar for **th April **** in Vistra airlines with * passengers ticket from Yatra.com. Flight got cancelled due to covid**. As per Vistra they have refunded the full amount to yatra on **th may...
May 23, 2020 by Nilanchal Patnaik
Due to lockdown i was not able to go to airport on **th march in mumbai,so i asked the airlines for refund and recieved a message from airlines that the amount has been refunded and credited in your agents account,i have dropped so many mails t...
May 23, 2020 by Anita Bhatia
Yatra Com - Refund not provided by Yatra Closed
Sent: Monday, May **, **** **:** To: 'Yatra.com'; flightsupport_hdfc@yatra.com; 'Yatra.com' Subject: RE: 'YA:********' CDXDFGVCJVCHGFJHNB**-International Flights - Cancellations - Cancellations - Complaint * Importance: High To Yatra team...
May 20, 2020 by Dikul
Yatra Com - Refund not received Closed
i have been complaining again and again i want my refund now its almost * months now...
May 15, 2020 by simran mutreja
Yatra Com - FLIGHT BOOKING CANCELLED MONEY NOT RETURNED Closed
I Have Booked A Flight Ticket Through Yatra.Com On *st Feb **** And As Soon The Covid** Scenario Became Deadly And The Lockdown Started Happening Across Globe, I Got My Ticket Cancelled On *th Mar ****. I Got An Email From Yatra That My Refund ...
May 14, 2020 by Kasi
Yatra Com - Refund not received Closed
i had booked ticket from Mumbai to indore my amount got deducted and the got redirected automatically on **th march please refund my money asap ARN NO-*********************** AUTHRATION NO-****** ...
May 13, 2020 by simran mutreja
Yatra Com - Money not refunded Offered Resolution
Hello, This is regarding my booking I had done with yatra dated **th April ** from Bangalore to solapur our.However due to COVID** the bus operators cancelled the booking and refunded the money back to yatra.I contacted yatra vie email but t...
May 13, 2020 by Siddharth koli
Yatra Com - YATRA FLIGHT BOOKING CANCELLED MONEY NOT RETURNED Closed
I have booked a flight ticket through Yatra.com on *st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on *th Mar ****. I got an email from Yatra that my refund ...
May 13, 2020 by Kasi
Yatra Com - Flight ticket cancelled by airline but travel agency fif the refund the amount reversed by Indigo Offered Resolution
I have booked ticket for travel date **-April-**** but airline has cancelled the flight due to COVID-** restrictions. I have contacted airlines Indigo and requested to refund my credit shell amount back to my account.They have agreed and initia...
May 09, 2020 by Ragadevi Karunanidhi
Yatra Com - LOOT ON THE AIRLINE FARE Offered Resolution
I have booked a ticket from Bridgetown to Delhi for my brother in law with British Airways, where while booking the ticket they showed me the fare of ****** rs and their year online fees **** rs, which total comes to ****** rs. I had Standa...
Apr 29, 2020 by Jishu John
Yatra Com - Yatra not refunding money for cancelled flights Offered Resolution
We booked our flights via Yatra.com for Europe trip for dates **th Apr to **th Apr. Now that the flights have been cancelled but Yatra is not communicating on any of the details for refund amount. Yatra Ref: ************) and PNR - PNR : PU*A*H...
Apr 21, 2020 by Shirish Manohar DHarmadhikari
Yatra Com - No refund Closed
My flight from Agartala to bangalore was cancelled due to lockdown *. I contacted Indigo for a refund and they said we will not not provide any refund but we have created a credit shell. So i asked them how to use that credit shell they redirec...
Apr 17, 2020 by Prasenjit Das
Yatra Com - Company not ready to Refund my money Offered Resolution
Hi, I have booked a package from mumbai to Thailand for April **th as **th was my birthday, My family suggested me to delay the dates because of pandemic on February ** i requested them to delay the dates but they said its not possible as Thail...
Apr 15, 2020 by Karan Sorary
Yatra Com - Airline refund Closed
I booked a non refundable international flight ticket on british airways through yatra.com, due to the current covid scenario where airlines are unable to fly ,I checked my yatra online account and it was showing me full refund upon cancellatio...
Apr 13, 2020 by Salman anzer
Yatra Com - Refund not Initiated by Yatra Closed
My flight was booked on Yatra.com from Kolkata to Delhi for *st April ****. Due to coronavirus lockdown, there was mails and messages circulated by flight company that the flights have been cancelled due to COVID-** lockdown, and the full refun...
Apr 11, 2020 by Vishal Singhania
Yatra Com - Refund of amount Closed
March ** I had booked a bus ticket through yatra mobile application... But booking is cancelled from bus operator because of lock down issue... But still status of my booking did not changed.... But now they had changed the bus booking status o...
Apr 05, 2020 by Sunil Kumar R
Yatra Com - Airplane tickets refund changes not done Offered Resolution
Hi, My airplane tickets for USA (Chicago) was schedule on **th march ****, but due to coronovirus pandemic, this flight was cancelled by airplane operator eithad. Now, as i come to know about the cancellation , i have tried to cancel my ticke...
Apr 02, 2020 by Wasim
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