File a Complaint against Yatra Com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra Com?
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a. Contact the customer support of Yatra Com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra Com - Refund from Yatra com Closed
This is regarding airline ooking done by me from yatra .com but because of Covid ** it's not possible to travel so now claimed refund BEING HANDICAP I booked bcz have operation but now not possible , yatra denied paying me back to my original m...
Jun 26, 2020 by Drashti patel
Yatra Com - Refund Closed
Since my bus is canceled for travel on may ** it's been a month till now I'm not provided with the refund and customer care email is not responding to any of my emails support@yatra.com and bus@yatra.com both are not responding ...
Jun 21, 2020 by Nithya K
Yatra Com - Yatra Reference Number refund delay Offered Resolution
On */**/**** *:**:** AM From: thakuranjana**@ymail.com To: support@yatra.com Cc: prem****@live.com Subject: Covid-** refund Dear sir/madam I would like to inform you after getting many disappointment and harrasment from yatra, still c...
Jun 21, 2020 by Anjana Thakur
Yatra Com - Refund not provided Offered Resolution
May ** bus ticket has been cancelled by the operator but till now I'm not provided with my refund amount ...
Jun 17, 2020 by Nithya K
Yatra Com - Refund My Money Offered Resolution
Hi Team, We have done the booking on your website on ****-**-** as per the available slot in Thangamayil travels. I have checked with the Thanagamayil travels personally for the bus details and came to know that bus is not available for the...
Jun 16, 2020 by Mathanagopal
Yatra Com - Regarding refund Offered Resolution
I booked a flight ticket from Kolhapur to patna during second phase of lockdown and as per government regulation I was eligible for full refund of the amount, which was successfully intiated by airlines a month ago for which I got the receipt f...
Jun 15, 2020 by Chitrata Rai
Yatra Com - Fare refund Closed
I have booked Rail tickets via Yatra.com Booked on ** Mar **** Booking ID *************. Due to locked down it's got cancelled after so many follow up they have not refund my money. Request you plz help here Regards, Manohar Khare ****...
Jun 13, 2020 by Manohar Khare
Yatra Com - Refund not processed Offered Resolution
I had cancelled two flight tickets on **th of March and the refund hasn't been processed till now. The amount of ticket were Rs.**** each. There were two tickets with yatra reference numbers ************ and ************. ...
Jun 12, 2020 by Rishav Rateria
Yatra Com - Refund is not given Offered Resolution
Due to corona outbreak I had to cancel my flight in the month of may first week. They are not giving us the refund after sending so many emails. As per the cancellation policy it should be given in * working days and it has been * weeks ...
Jun 12, 2020 by Yasaswini Allada
Yatra Com - Refund Closed
I booked a ticket from Bangalore to Ranchi on *th April ****, and cancelled the same on **th April ****. The ticket was under cancellation protection and refundable amount shown at the time of cancellation was *****. It has been more than one ...
Jun 10, 2020 by Rashmi Mishra
Yatra Com - Refund not given by Yatra com Offered Resolution
My flight with Indigo , booked through yatra .com (Booking Ref No. *************) was cancelled due to nationwide lock down due to carnivorous . Although Indigo claims that they have paid ***% ( see the mail text attached ) , Yatra is not givin...
Jun 10, 2020 by Gaurav Saraf
Yatra Com - Refund to ewallet Offered Resolution
I have booked a Spice flight ticket with yatra with booking ref no. ************* and ************* with zero cancellation fee. Once the lockdown was extended, I have cancelled the ticket but the yatra had refunded the amount into their e-wa...
Jun 09, 2020 by Ajay Kumar Chaurasia
Yatra Com - Airline cancelled ticket amount fully refund to yatra com but yatra did not credited my refund amoun Offered Resolution
I have booked my flight from Ahmedabad to Ranchi and back second Ranchi to Patna through yatra.com one no ************ and ************. due to covid ** lock down Indi go cancelled the my flight and refund the fully amount to yatra .com but yat...
Jun 09, 2020 by Amit
Yatra Com - Refund not received in bank account Offered Resolution
I had cancelled ticket from Indigo website and was informed later that **** INR has been refunded to source bank account, however, yatra refunded money in e-wallet after so many follow-ups and that also they credited **** only. Can someone help...
Jun 08, 2020 by Vishal Jaiswal
I booked a flight through make my trip and since Indigo airlines cancelled the flight I got the full amount refunded promptly by MMT . Where in this bogus Yatra is not refunding the full amount for an Air Asia flight ( flight cancelled by airli...
Jun 06, 2020 by Sriram
Yatra Com - Refund amount not received Closed
Had flight booking from Kolkata to Chandigarh on **th March-**** (booking ref. number is ************).Refund amount credited by Indigo to Yatra. Had claimed the refund on Yatra website on **nd May. Money not receivesd. Trying to book new fligh...
Jun 04, 2020 by Asmita Kundu
Yatra Com - Refund of Cancelled flight Closed
Airlines : Qatar Receipt date : ** Feb **** **:** Travel date : **st April **** Travel ban start date : **rd march **** First request raised : **/**/**** Duration since first request : ** working days . Description, I have booked a t...
Jun 04, 2020 by Abhijit Ainapur
Yatra Com - YATRA COM NOT REFUNDING THE AMOUNT Closed
CANCELLED PNR/Booking Ref.: RJI*YZ. THE FULL REFUND HAS BEEN TRANSFERRED TO THE AGENCY ACCOUNT AND HAS BEEN CONFIRMED BY INDIGO AIRLINES A NUMER OF TIMES. YATRA.COM HAS STILL NOT REFUNDED THE AMOUNT....
Jun 04, 2020 by BISWAS BANSAL
Yatra Com - Booking through airline credit shell in yatra com Offered Resolution
My flight was cancelled due to covid** and amount present in crefit shell not able to use as it is asking to drop mail to support yatra which i did but no revert till now. I need to do a new booking on priority...
Jun 04, 2020 by Avinash
Yatra Com - Refund Closed
I have booked flight tickets on ** Jan **** (Travel date is ** March ****) with my family Delhi to Patna due to corona they are not able to travel however flight company cancelled the tickets, as per govt statement flight company have to refun...
Jun 03, 2020 by Paramdeep Singh
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Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
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