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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Xiaomi India Pvt Ltd first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Xiaomi India Pvt Ltd - Phone screen damaged after software update Open
I had purchased Xiaomi **T pro ***GB variant phone in Nov ****, and now recently in the month of July ****, shortly after the software update from MIUI** to HyperOS *.*.*.*, green lines appeared on the screen. There is no physical damage to th...
Sep 03, 2024 by Gautam Malkarnekar
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