Xiaomi India
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Complaints
Xiaomi India - POCO phone is not working after installing their updates Open
I bough the POCO X* pro phone from Flipkart on Jan **, ****. After warranty period, after installing the brands latest update my phone got damaged and it's not turning ON now. The phone is still looks like a brand new and there is no scratch on...
May 02, 2024 by Nidheesh G
redmi * restarting issue. I serviced my phone at trivandrum mi service center and they charged service charge but issue still exist. ...
Apr 11, 2024 by Prapin S
Xiaomi India - My Xiaomi TV Panel Open
It's been about ** days (as of right now while I'm writing this), and my Xiaomi *X TV Panel is still not repaired. The excuse given is that Panel parts are not available....
Sep 11, 2023 by Dharik Kiran Rajawat
Xiaomi India - Xiaomi pad 6 keyboard incompatibility Open
I am writing to address an issue I have encountered with a recent purchase from Xiaomi. I ordered the Xiaomi Pad * keyboard, believing it to be compatible with my Xiaomi Pad * tablet, as both devices are similar in design and specifications. Ho...
Sep 07, 2023 by Ashwin Naidu
Xiaomi India - Company stonewalling the service obligation Open
I had purchased an Air Compressor and the warranty is for * months. The warranty period got expired in **th June ****. The device completely stopped working on *nd of July just under *.* months from the date of purchase. Company says it can be ...
Jul 15, 2023 by SARAVANAN.M
Xiaomi India - Xiaomi India Warranty issue Open
I have purchased Xiaomi Redmi ** Prime **** mobile on (**-Oct-****, the phone had got shutdown and don't know the reason. I tried the charge the phone where it was not responding and was not getting charge. On **-may-****, then I took it to ne...
May 26, 2023 by Shekhada Maulik
Xiaomi India - Tecnician did fraud to me Open
Dear Sir i have purchased mi tv * pro which product serial no. *****/************ from flipkart. My TV is not working from past few days so i raised a complaint from your toll free number for technician visit my token number is M*******. A Tech...
Apr 27, 2023 by Satish Awana
Xiaomi India - Front camera dead Open
My redmi note ** pro camera is dead after ota update... many users facing this problem but company did not responding....
Mar 17, 2023 by Sahil
Xiaomi India - Faulty product scam Open
Xiaomi India CHEATING/FRAUD SCAM : Xiaomi India not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards. I had Kidney Cance...
Feb 12, 2023 by Vijay Ajmera
Xiaomi India - Faulty product huge scam Open
Xiaomi India CHEATING/FRAUD SCAM : ...
Feb 08, 2023 by Vijay Ajmera
Xiaomi India - Faulty handset replacement Open
Xiaomi India CHEATING/FRAUD SCAM : Xiaomi India not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards. I had Kidney Cance...
Feb 06, 2023 by Vijay Ajmera
Xiaomi India - Cheating fraud scam Open
Xiaomi India CHEATING/FRAUD SCAM : ...
Feb 03, 2023 by Vijay Ajmera
Xiaomi India - Cheatingfraud scam Open
Xiaomi India CHEATING/FRAUD SCAM : Xiaomi India not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards. I had Kidney Cancer...
Jan 30, 2023 by Vijay Ajmera
I received faulty mobile device from mi.com and next day i raised a replacement request and they are not considering the replacement. No pickup service though it was booked online. I had to submit the device in the service center. Even esca...
Jan 30, 2023 by Pramod
Xiaomi India - Cheating fraud Open
Xiaomi not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards. I had Kidney Cancer and Living on Single Kidney and followin...
Jan 29, 2023 by Vijay Ajmera
Xiaomi not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards.I had Kidney Cancer and Living on Single Kidney and following ...
Jan 26, 2023 by Vijay Ajmera
Xiaomi India - No proper resolution by the company for the device Open
Hi team, This is to inform you regarding the issue that we have been facing from past *-* months regarding MI technical support team and the service center itself here in Bangalore. We have started having trouble with our...
Jan 20, 2023 by aishwarya bandekar
Xiaomi India - XIAOMI is commiting fraud Open
I gave my device(redmi note ** pro ) to be repaired at a authorised service center because there was a issue with the software which was on the update and so they told me they would change the motherboard for that and they did that and took abo...
Jan 18, 2023 by Kaushal Kumar
Xiaomi India - Refund re faulty handset Open
To, All the COMPETENT AUTHORITIES & PMO Office, Injustice Anywhere ...
Jan 15, 2023 by Vijay Ajmera
Xiaomi India - Not provided post sales warranty service Open
My *-month-old MI *x **-inch TV stopped working on **th November ****. On the same day, I raised a service request with Xiaomi and the technician visited on **th November. The service center offered a replacement of the TV panel within ** days....
Dec 15, 2022 by Karundev P
Xiaomi India - Poco scam me Closed
I Purchase a Mobile Poco x* pro on **/**/**** from flip kart,i paid for it ***** RS but after * Month xiomi company give a update in my phone miui ** . after update my phone was dead automatically and when i visited on my nearest mi service ce...
Dec 12, 2022 by Ajay
Xiaomi India - Seal of Package was broken Open
I ordered a Redmi writing pad on Mi store few days ago. When the delivery agent handed me over the package and when I opened it the seal of the package is already broken and also there is some marks and scratches on it, so I try to connect with...
Nov 24, 2022 by Kunal Gurjar
Xiaomi India - Xiaomi India running scam In Diwali Sale 2022 Open
I have ordered Xiaomi **i mobile on **/**/** today is **/**/**** from last ** days Bluedart delivery partner is facing issue with their system and not able to deliver order. I have raised * complaints but MI is not Able to resolve this issue. ...
Oct 15, 2022 by SWAPNIL JOSHI
Xiaomi India - Package not delivered Closed
We Hitech infrastructure have ordered Xiaomi ** pro on **/**/** order I'd is ****************. Till **/**/** the item has not been delivered. I have complained more than **times. But Xiaomi didn't respond. This is completely a mental torture. ...
Oct 12, 2022 by Hitech
i purchased a Redmi note **S ** days back, having configuration *gb +**Gb. and yesterday the screen has damaged and the service centre told its not covered in warranty and need to pay around *k. Mostly the phone was defective which i received....
Jul 19, 2022 by Subham Pradhan
Xiaomi India - Getapps error Open
As i brought about the frauders making money via getapps prizes without capcha entry, they making videos in youtube for redeeming to users along with mi acc. Id and password. As i brought this notifice to the customer care via chat and mail, ...
Jul 19, 2022 by Narasimha balla
Xiaomi India - Replacement of mobile Open
I bought POCO X* PRO MAX from flipkart on ** sept**** but after few months * march **** this mobile becomes dead so I deposited this mobile to Service Centre Chand Bagh ,wazirabad Road ,Delhi-****** ,From this day till today this service centre...
Jun 08, 2022 by DEEPAK DHYANI
Xiaomi India - Redmi note 10 pro Open
I Purchased Redmi Note ** Pro *gb/***gb From Amazon on **/*/**** With IMEI Number ***************/** I am facing one issue with my Dailer That is Frame Drop in Dailer even if its in **Hz or ***Hz . I Visited Mi Service Centre They Flash it B...
May 15, 2022 by Mrinal Nath
Xiaomi India - Service centre charged money and problem is still not solved Closed
My phone was not charging. The staff at the service centre said there's some problem with the parts which need replacement. I was charged for these parts, but when I reached home, I checked and my phone is still not charging....
Mar 16, 2022 by DEEPENDRA RAJPOOT
Xiaomi India - Hazardous and Boken product shipped by Xiaomi Open
I had ordered a soap dispenser with Order ID ****************. It was ordered on ** Jan ****, on Mi India website. I received the product in next couple of days. The product received in fine packing. As soon as I opened the product, the foam ma...
Jan 23, 2022 by Tarun Gujral
Xiaomi India - Installation issue Open
I took tv from amazon on **th jan **** and book the installation slot for **th jan **** of ** am to ** pm, they are not provide service and they cancelled the service and again i book service on **st jan that i received the message ,but no one ...
Jan 22, 2022 by vinta chandrashekar reddy
Xiaomi India - Regarding refund not processed Closed
I purchased ravely reviewed Redmi note ** pro from Mi.com on */*/** via cash on delivery, later got issues with it (overheating, screen flickering, battery drain issue, screen pink tint) so requested replacement on **/*/** and it was delayed bu...
Jun 07, 2021 by Senthil
Xiaomi India - Replacement not provided for defective product Closed
I Purchased A MI Smart Water Purifier From Mi.Com But It Is A Defective Product. I Created A Complaint #WOIN************** With Mi.Com On *th Jan ****. But As Of Now Company Is Not Providing Any Solution Or Replacement Of The Product. Service C...
Jan 27, 2021 by Kishore Kumar Kasi
They replied as "due to lot of activity in ur acc. It was disabled, please keep it idle for few days" Its been ** days crossed they didn't come up with a solution. Even there is activity of only downloading apps and check in of coins. When ...
Jan 05, 2021 by Narasimha balla
Xiaomi India - Product not repaired replaced under warranty Open
The issue that I have experienced was: TV is installed on wall but being it mounted there is problem in LED right hand corner. I lodged complaint but engineer visited and then insisted to get it repaired on paid basis. When I denied that proble...
Oct 03, 2020 by Vijay Dixit
Xiaomi India - Not accepting return of unopened box Open
Hi, I ordered Redmi K** Pro from Mi.com which was delivered on **/**/**. I tried to cancel the order before that but the support team from Xiaomi told that once the order is shipped we can't cancel so you can deny the order. We denied the ord...
Sep 21, 2020 by Ashish Goyal
Xiaomi India - Amount Not Refunded Closed
I have make a payment of ***** to book redmi note * pro the money deducted but order not placed regarding this i have contact bank but they said the amount is deducted by xiaomi india and then i have try to contact xiaomi first they Ignore afte...
Sep 14, 2020 by Moiz Kazi
Xiaomi India - Now battery issue started Open
Since I have bought this product it started getting hang/lagging issues. Gone to the service center *-**+ times. Maybe, around *-* approx time they have replaced the motherboard of the phone but denied to accept that the defective product was d...
Sep 07, 2020 by Rahul rawat
Xiaomi India - 5 days gone MI INDIA yet to issue invoice Open
Order number **************** was placed on *th august for MI notebook.Committed delivery was on **th Aug ****.On **th raised complaint WOIN************* .after ** hours got no single revert and there is no invoice even after processing the pay...
Aug 12, 2020 by Ayan Banerjee
Xiaomi India - Denied for the screen replacement Open
My phone redmi note *s is under warranty and it is having screen issues, it is showing images of recently used apps i have visited customer service center and they told me there is issue with screen and they will replace it, but later they reje...
Aug 06, 2020 by Vasu garg
Xiaomi India - Cancellation of Replacement Complaint Without Intimating the Customer Closed
I had ordered two products from Xiaomi India. One was Redmi Power Bank and another was Mi City Backpack. Xiaomi India had dispatched all the products via ShadowFax Courier company. When I received both the products I saw that Mi City Back...
Jul 31, 2020 by Gaurav Naik
TV purchased in Sep ****. Not working since May **, ****. Complaint raised over online Chat, Email and Telephone. Technician arrived only on **.*.****. Informed that PCB is to be replaced. Next day came with a PCB, but it was not successful. **...
Jul 07, 2020 by Indusekhar M S
Xiaomi India - Missing item from the delivery Open
I ordered couple of items from Mi.com. I received the message of order delivery and I shared the PIN against the delivered parcel. However, when opened up it had invoice for both but my mini Bluetooth speaker was missing from the box. I immedia...
Jun 14, 2020 by ANAND RAI
Xiaomi India - Unwanted noise from back side of MI TV Open
I purchased MI TV * month ago and from last month an unwanted noise is coming from back side of the TV. ...
Jun 05, 2020 by Sumit Kumar
Xiaomi India - Delivery not available Open
Delivery of not even a single product is available on my area Pincode's i.e.******,******,****** & ****** since d last one year due to which i lost many important deals on mi.com...
Apr 21, 2020 by Sajid Mehraj khan
Xiaomi India - Software problem Closed
From the first day mi a* have so many software complaint but they are so irresponsible it took * months to solve this problem but they can't solve it till now if they have many software issues in mi a* mobile so why they have right sale it i wa...
Apr 17, 2020 by Pulkit malik
Xiaomi India - Payment done but services not delivered and refund not credited Open
I had tried to place an order for Redmi Note * phone on **th Nov **** through mi store app (order id - ****************) and the full payment was done using UPI and was successfully deposited into merchant's UPI linked bank account but still th...
Jan 17, 2020 by Zainil Sadik Bharwani
Xiaomi India - Complaint Received A Damaged Product Closed
We purchased Mi smart water purifier and it got delivered on date *thDec****, technician guy(by Mi) had visited on *thDec**** and informed about damaged purifier while installation. On discussion this issue with Manger asked us wait as he is...
Dec 20, 2019 by mohammed
Xiaomi India - Package not Delivered Open
I have ordered redmi note * pro on **th Nov ****. It should be delivered by *rd Dec ****. I have raised a complaint against it on *th Dec ****. Bloddy, no response from xiaomi team. Just making money from customers. order number : ********...
Dec 10, 2019 by Uday
Xiaomi India - Package not delivered from mi from last 36 days redmi Closed
i ordered redmi *a from mi.com/in on ** nov **** and till today and whenever i call they said to wait **hours,and every time they always torchoured me this question i asked them but got no response they are treating me like hell hundreds compl...
Dec 05, 2019 by fardin
Xiaomi India - Manufacturing Fault Not Providing Replacement Open
I was using my (Mi) Redmi Note * one day while the phone was on update it got swtich off and now dead. the phone is not starting now only red light blinking . I took it to service center they said we are doing the update here and not able to do...
Nov 27, 2019 by Sunny Narwani
Xiaomi India - PACKAGE NOT DELIVERED Open
my order no-**************** is not delivered till date. estimated delivery date was **/**/****.when i have tried to contact with xiaomi customer care then also have no response from them. they were always told that within your shipment bill be...
Nov 15, 2019 by VIKRAM KUMAR
Xiaomi India - Defective Product Want Replacement Closed
In This year March ** We bought Mi *C Pro **'' LED TV. We are so disappointed with their quality of the product. Because we face the same problem again and again. In the first time you guys are replaced the Display of my TV. Just only after t...
Nov 11, 2019 by Mohamed Fayasudeen
Xiaomi India - Defective television not getting replaced within warranty Closed
Event Timeline: - on **th September I ordered a TV online(Mi LED Smart TV *A Pro ** inch with Android) - on *st October the product got delivered. - On **th Oct I noticed some strange blue lines on the television. The same day I lodged a com...
Oct 31, 2019 by Narendranath basu
Xiaomi India - ExChange rejected due to no reason Open
I ordered a Redmi note *s via exchange offer on **/**/** via order no ***************.They send via some hopeless courier who delayed by ** days.I lodged a complain with nch even.Now when the courier boy arrived he rejected my exchNge stating ...
Oct 23, 2019 by Sudeep Kar
Xiaomi India - Complaint Closed
मेरा नाम सुजीत गुप्ता है और मैं ईस्ट दिल्ली के पांडव नगर में रहता हूँ, मेरा मोबाइल Redmi * Pro Gold यु ही ...
Oct 21, 2019 by Sujit Gupta
Xiaomi India - Replacement Issue with Xiaomi Open
I ordered 'Blue' Xiaomi Sunglasses worth INR *** from Xiaomi India website. They delivered black sunglasses instead. I made a complaint the same day informing that the Xiaomi has sent me the wrong colour whereas I ordered blue. I get an acknowl...
Oct 11, 2019 by Rishabh Neb
Xiaomi India - Very bad service from mi service center Closed
Very bad service from MI service center chhindwara, my headphone is not connecting to my MI * device after servicing they said that problem is resolved but it become more complex, my device getting switched off while connecting to headphone. Ve...
Oct 11, 2019 by Gitesh
Xiaomi India - Less than 1 month old phone service and replacement not happening Closed
Bought a phone and in les than a month screen was dead. Service center taking more time to repair stating parts not available and denying to replace. Contacted customer care on chat, call amd over twitter; no response from Xiaomi and no one has...
Sep 13, 2019 by Pranav Pawar
Xiaomi India - Product delivery rejected by delivery partner Delay in payment refund. Open
Dear Sir/Madam, I have ordered a mi product with exchange of my old phone on dt-**.**.**** from mi online store. During delivery my old phone was rejected by delivery partner and my order was cancelled on dt-**.**.****. But now they are delayi...
Sep 12, 2019 by Subrattam Kandi
Xiaomi India - Replacement issue Open
I ordered redmi K** Pro but it had issues so nearest service centre replaced it but the device which i got in replacement is also damaged but now there are no signs of any help other than the service centre executive. The higher authorities of ...
Sep 06, 2019 by Kishan Acharya
Xiaomi India - Need to exchange this phone Closed
Actually, I have purchased mi A* phone yesterday I got it and there is a problem with this phone. Sometimes automatically screen goes off and automatically phone restarted. So that I don't want to use this phone and as well many of the features...
Sep 02, 2019 by Ravi Singh
Xiaomi India - Display of mobile not repaired Open
My mobile fall from * foot and the screen got damaged. Till this ok. The more worst thing I had given my mobile on * Aug **** till now they had not repaired. I had purchased insurance from mi home....
Aug 23, 2019 by Mitesh jain
Xiaomi India - Refund Not Received Open
I have received a Damaged Redmi Note * Pro. I tried to contact them multiple times after * days they sent me a mail to return the product to their Address. I paid an urgent delivery charge of Rs.*** and Shipped it through DTDC tracking V*******...
Aug 15, 2019 by Sonu Gupta
Xiaomi India - Refund not initiated even after 10 days Open
I purchased the Redmi K** mobile from Mi store online on **st July ****. The product was delivered on *nd Aug **** itself but the product wasn't handed over to me as it was exchanged offer and I asked what is the procedure they said they will b...
Aug 12, 2019 by KARTHIK S M
Xiaomi India - Defective peice Open
I purchased a phone Redmi Note * from flipkart on **/**/****.. But the phone's screen started detaching from case.. When I went to service center first they said that u have bent your phone.. When I showed them proof that only one side is be...
Jul 24, 2019 by Ramji
Xiaomi India - Warranty issue Poco f1 Open
I have purchased Xiaomi poco f* mobile *(**-**-****) months ago. On **-**-**** sunday, the phone had got shutdown and dont know the reason. I tried the charge the phone where it was not responding and was not getting charge. On **-**-****, the...
Jul 11, 2019 by Anilraju mukkera
Xiaomi India - Package not delivered Open
I have ordered my product on June **th, **** and my order got shipped through Bluedart courier server. Bluedart contacted me on June **th, **** but due to my health issues I was on leave (Office - Airoli Navi Mumbai) on that day. I asked them t...
Jul 03, 2019 by Nayan Karmakar
Xiaomi India - Replacement was denied Open
Sir/ Madam I booked a mi Bluetooth pocket speaker on *th May this year and received it on **th May. It was working but there was a noise while shaking. I contacted the nearby Redmi Service Center Kannur, Kerala ****** . I showed them the spe...
Jun 07, 2019 by Amal Jose Sunny
Xiaomi India - Denied of warranty Open
I have bought a mobile device(Redmi note * Pro) in the month of July of **** and my phone is still under warranty. I got a display problem in the device. I went to Mi service centre (InfoSol). They denied me warranty because the phone has a min...
Apr 20, 2019 by Rajesh Reddy vasipalli
Xiaomi India - Payment is not refunded yet Closed
I ordered a smartphone from the mi store app which was unable to deliver with some reason and the payment which I paid earlier is not yet refunded to my account....
Mar 28, 2019 by Naveen kumar
Xiaomi India - Security app issue Open
I am using Kaspersky antivirus for my PC and with its good performance I bought Kaspersky internet security for Android and after * or * months the security app has changed my default antivirus to other antivirus provided by the company itself....
Mar 28, 2019 by David raj
Xiaomi India - Pathetic experience by the service center Open
I am using a mi note* which I purchased in Aug'**. Due to some internal issues, its display suddenly stopped working the day before yesterday. Today I visited the Xiaomi service centre Shona road Gurgaon where I have received pathetic service s...
Mar 23, 2019 by Gaurav Singhal
Xiaomi India - Order cancelled without valid reason Open
I ordered a Redmi note * pro. Order id **************** on Wednesday ** March ****. My order is confirmed and I paid for that. But today ** march I find out that it is cancelled. Don't know why. I talked to mi executive and delhivery executive ...
Mar 14, 2019 by Ankit Kumar Gautam
Xiaomi India - Mobile under warranty but free service not geeting by mi service center Open
my self mousumi mohanty having purchase a redmi y* mobile, which is imei No-*************** & ***************** online purchase amazon india on dated **th april **** as per mobile warranty * year but now touch screen something getting problem ...
Feb 13, 2019 by mousumi mohanty
Xiaomi India - Installation of mi tv is not good Closed
the mi tv installaation is not good...
Jan 10, 2019 by Hemanth Kumar
Xiaomi India - Two handset replacements by Xiaomi. No refund yet. Open
I regret as i sit down to write this email. Purchasing a mi phone seems to be one of the biggest blunders in terms of the service experience for a phone & a waste of my time, energy, money. Bought an mi mix * in the month of april **** w...
Dec 14, 2018 by Pratik Goyal
Xiaomi India - Did not receive the refund Open
I cancelled a handset worth ***** INR from mi.com the very next day of ordering. They gave me the Transaction Id ************ and told me that the refund was initiated on **-Aug-**** for order id ****************. I contacted the bank where I w...
Dec 12, 2018 by Parul Katiyar
Xiaomi India - Service Not Delivered Open
I have changed my MIA* phone display paid (Rs. ****) on wk** ****. There was a white patch developed around the corner of the new display. The service centre informed me that it is a display issue and it needs to be changed. The new display al...
Dec 07, 2018 by NAGADINESH
Xiaomi India - Refund not done by Xiaomi India Closed
I am very sad and depressed due to the incident done by the Xiaomi India, I needed a mobile phone so I purchased it on mi store on *st of october **** by paying full amount of Rs ***** after that they took one month to ship the product so I cal...
Dec 01, 2018 by Himanshu Peter
Xiaomi India - MI Note 4 Stuck in headphone mode Open
Dear MI Team, I'm facing a continous issue of my note * getting stuck in headphone mode because of which the speaker and headphone stops working. The phone is in warranty and has been repaired twice after visiting the nearest service center ...
Nov 23, 2018 by Vishwas Goyal
Xiaomi India - Parts removed during repair Open
i got my front cover display module and many other parts repaired by xiaomi via mi one assist under mi protect on march ** ****. I then faced issues with my display of my redmi note *. i visited the mi store at raj nagar rdc on */**...
Nov 20, 2018 by Faizan haq
Xiaomi India - Replacement product not delivered Closed
I had placed order on Mi.com on **th Oct, product was received on **th Oct wich was faulty and same was requested for replacement. Pick up guy picked up the phone on *th Nov and till now we have not recieved the replaced phone (Redmi * pro) cus...
Nov 16, 2018 by Kanika Seth
The phone has a bug, whenever I browse an application on my phone and try to use another application simultaneously then the background image of my previously used allocation comes on the current application. Have written twice and sent bugs r...
Nov 15, 2018 by Ravikant Sharma
Xiaomi India - Phone product not received Closed
Iam prasanna from coimbatore,I ordered redmi note *pro on October **.,till now I haven't received my product and I can't cancel from my site. The order is locked. No response from mi india people till date. My order I'd.****************...
Nov 12, 2018 by Laxmipriya. S
Xiaomi India - Refund not received for cancelled product Open
I cancelled an order of Mi band * from Xiaomi on **th Sep,****. The cost of the product was ****. According to Xiaomi, they have already refunded the amount on **th Oct,**** and it is pending with bank. But till now I have not received the amou...
Nov 06, 2018 by Subha Sarkar
Xiaomi India - Product not delivered Open
i ordered poco f*(cost **,***) on October * estimated date of delivery was * October but after waiting for so many days i filled a complaint in xiaomi and i got a call from back end team to wait for ** hours until they provide me any solution ,...
Oct 25, 2018 by prashant bhardwaj
Xiaomi India - Faulty Mobile Handset Open
Redmi * has heating issues and had color spot issue. My mobile is still in warranty and I have been to service center for * times. Once display was changed and now again display has yellow spot. ...
Oct 22, 2018 by Pranav Bhhatia
Xiaomi India - Replaced Package is physically damaged Closed
II had bought a Mi A* from Mi Store and tge product was delivered on *st October. It had battery heating issues and I got it replaced. The replaced device arrived today on **nd October **** at about **:**pm. As soon as I opened up the box I f...
Oct 22, 2018 by Abhisek Rout
Xiaomi India - Cheating on pretext of giving insurance through Mi-Protect Closed
I was given Mi-Protect at the time of redmi note * pro purchase. After * month when i checked abt insurance status from their partner company, they told me they dont have any plan activated in my name. Mi says they will revert but no answer til...
Oct 22, 2018 by Pankaj Mohan Gupta
Xiaomi India - Poor service and improper conduct and fraud Open
let me give a detail of the series of incidents. *. i had a display replacement with job sheet id: wxinWXIN************* for which i paid **** but when i returned home i found that the fingerprint sensor and camera were not working. *. for th...
Oct 19, 2018 by shubham bansal
Xiaomi India - Xiaomi Service Center returned damaged product Open
Today (**-Oct-****) I have given Redmi Note * mobile for screen replacement at MI service center kukatpally, hyderabad. The phone was in working condition and had no issues. They verified it and told me that it will get repaired in * hours. Lat...
Oct 12, 2018 by Vasanth Reddy
Xiaomi India - Poor service Open
today i faced very bad service experience with xiaomi my new only * month old redmi note * pro get bend automatically and your service team denied to repair them as they said it is not cover in warranty . if this kind of product quality and ser...
Oct 05, 2018 by Sunit soni
Xiaomi India - No repair/refund and Fraudulent service by Xiaomi India Open
I bought a Mi TV * from flipkart flash sale on **th July ****. One of my biggest regrets in life is buying this television. After a month of working fine the tv’s screen suddenly got blank. After contacting their service center which was slow...
Sep 27, 2018 by Aarsh Diwakar
Xiaomi India - Warranty not accepted by service centre Open
Bought a xiaomi mobile phone in december **** which is still under warranty. There is a fault of network droping with device. Went to service centre with origional bill and device. They checked the device and told there was a mother board issu...
Sep 18, 2018 by Manish
Xiaomi India - Package Intentionally Delivered to wrong Person Closed
I hv ordered MI * pro from mi.com, Blue dart has to deliver that parcel to my address but blue dart delivery boy delivered that phone to his friend by taking extra *** rs/parcel,who is seller of mi phone, then that seller will resell l that p...
Sep 17, 2018 by ajmal shaikh
Xiaomi India - Defect product delivered Closed
My POCO F* mobile was delivered on *st Sep ****,from the very first day I am facing multiple issues with the mobile called customer care and they conveyed the steps to resolve the issue.Followed the steps multiple times but still the issue pers...
Sep 16, 2018 by Soumyajeet Sarangi
Xiaomi India - Refunded Partially Closed
I bought Mi A* black *gb ram and **gb Rom along with Mi Protect and received package on **th aug ****. Due to some reason I cancelled Mi protect on **th aug **** by directly contacting through Oneassist(Insurance Provider). They Mentioned clear...
Sep 14, 2018 by TANUKU SRI DURGA MANI KUMAR
Xiaomi India - POCO F1 Changing Text Color When Scrolling - Manufacturing Defect Closed
The phone was purchased about two weeks ago and had a problem with the screen upon arrival. Scrolling to the left/right or up/down changed the text color from black to pink. So a compliant was registered and a replacement phone was delivered. T...
Sep 12, 2018 by Krishnakumar G
Xiaomi India - Service Center Not helping properly (Bad Behaviour) Closed
bought a xiamoi product (Redmi y*) which had a issue while taking calls (tearing noise while receiving and having any calls) . We went to xiamoi service center to get this addressed, but the technician were not able to catch issue , later we de...
Sep 02, 2018 by sambit
Xiaomi India - Technical defective t.v. received Closed
i ordered a mi tv *A **" inches thg. flipkart vide Order IDOD******************I, It was delivered me on dt. **.**.** and installed on dt. **.**.**. evening. after that in night when I was watching t.v., I noticed that the tv automatically tu...
Aug 31, 2018 by Sunil Sharma
Xiaomi India - Money not refunded Closed
I ordered Mi A* from Mi Store worth rupees **,*** somewhere around end of October ****. As it had charging issues, I requested for replacement. The replaced product had charging issues too. So I requested for refund and returned the product in ...
Aug 26, 2018 by Hetal Mangukia
Xiaomi India - Service not provide on underwarranty mobile Open
Dear Sir, I have purchase redmi Note -* */**gm * month ago. two day ago during charging mobile mother board damage ( Burn). when i am going service center, they denied for repairing my under warranty device. Please help me for resolve thi...
Aug 01, 2018 by AKHILESH GUPTA
Xiaomi India - Repalacement cancelled Open
Hello, I have raised a complaint about a replacement of MI Note * Pro on **th July, purchased from mi India site on **-**-**** and was delivered on ** th. I have contacted MI customer care more than ** times to resolve this issue and till no...
Jul 31, 2018 by Anu Mohan
Xiaomi India - Faulty device Open
I had bought a redmi * device couple of months ago. The device just won't connect to *g network. I had tried three sim cards of three companies namely Jio, Airtel and Vodafone. The service centre guys just blames and sim cards. I've been a loya...
Jul 29, 2018 by Premith
Xiaomi India - Product delivered with duplicate internal parts Open
I have bought an MI phone from flipkart, after some months it shows hanging issue,then i have shown the phone to an authorized service center. they found that the mother board inside is duplicate. I have received a duplicate product from the...
Jul 27, 2018 by Navaneeth C
Xiaomi India - Mobile accessories charger not working properly Open
Charger can not charge the mobile in proper time .it takes * hour to charge a mobile but service centre can't change the charger . ...
Jul 16, 2018 by Sumit kumar
Xiaomi India - Fake sales by MI Open
In the recent *pm sale on mi.com i tried for the ** inch tv. It got added to my cart but went out of stock while i initiated to process the payment. that too in **-** sec. i contacted the customer service for the same and their reply was that p...
Jul 12, 2018 by Anket Mohanty
Hello, order number: ****************. I have ordered mi earphones basic black (*), mi usb cable ** cm (Fast charging) (*) and mi ir cable set-top box (Stb) controller, after a week earphones stopped working and one of the ear phone is not resp...
Jul 03, 2018 by Pratheek Kumar Shivadevuni
Xiaomi India - Mi TV not installed Closed
I had ordered mi tv on **th June ****. received it on June **th and as per their commitment they were supposed to install the tv within the ** hrs post delivery. Its been * days now no one is coming for the installation. I have contacted the M...
Jun 21, 2018 by Prashanth s
Xiaomi India - Wrong Model received Open
i had ordered for mi note * pro on **/*/**** with order number **************** and when i received the courier there was note * * gb ** gb model was there in it with imei number ***************. when i made a complaint regarding this they said...
Jun 14, 2018 by Mohit Makani
Xiaomi India - Service Center Damaged phone Open
I had problem with power button and volume button so I went to service centre for repair of that. They told me to wait. Gave me back the phone with dent on back. When contacted Xiaomi no one is ready to answer or give a concrete response. I had...
May 27, 2018 by Mihir Panchal
Xiaomi India - Service delay Open
Resp Sir / Ma'am , I am using redmi note * that i bought in February ****. I am facing issues since April , the apps stop working and the message comes that a particular app stopped working and so on. The latest update of mi is not installi...
May 26, 2018 by Maria Aziz Rizvi
Xiaomi India - Refund not received Closed
Sir there is my ** orders which i have not recieved refund firstly they didnt ship i waited ** days and after that i cancel and untill ** days has been passsed i dont recieved refund *.**************** *.**************** *.**************** ...
May 24, 2018 by Rahul gupta
Xiaomi India - Refund not recived Closed
Dear mi you dont do good with me i do a order on your site on **th april For redmi *a but my payment is deducted * times for placing a order and untill i didnt received my refund of **** the order ud is-****************...
May 24, 2018 by Rahul gupta
Xiaomi India - Refund not receivd Closed
sir i purchased a g.card on mi india of rs **** which order id is **************** and in purchasing that my money is deducted from bank but gift card not purchased i many time calls and mails but they didnt give me reply ...
May 24, 2018 by Rahul gupta
Xiaomi India - Gift card no received Open
My order number is **************** on mi.com and i puchase gift card of rs ***** on ** may **** and untill i dont received the g.card almost ** days has been passed i do many calls and mail you but didnt received any response Before purchasing...
May 24, 2018 by Rahul gupta
Xiaomi India - Package not delivered Closed
I placed an order of Mi Selfie Stick Tripod Black from Mi site on ** May ****. The Courier partner to deliver the product was Ekart.My product reached Chandigarh on Saturday i.e ** May morning but till now it's not delivered. I got the confir...
May 24, 2018 by vinod kumar
Xiaomi India - Package not delivered Closed
I placed an order of Mi Selfie Stick Tripod Black from Mi site on ** May ****. The Courier partner to deliver the product was Ekart.My product reached Chandigarh on Saturday i.e ** May morning but till now it's not delivered. I got the confir...
May 24, 2018 by vinod kumar
Xiaomi India - Package not delivered Closed
I placed an order of Mi Selfie Stick Tripod Black from Mi site on ** May ****. The Courier partner to deliver the product was Ekart.My product reached Chandigarh on Saturday i.e ** May morning but till now it's not delivered. I got the confir...
May 24, 2018 by vinod kumar
Xiaomi India - Package not delivered Closed
I placed an order of Mi Selfie Stick Tripod Black from Mi site on ** May ****. The Courier partner to deliver the product was Ekart.My product reached Chandigarh on Saturday i.e ** May morning but till now it's not delivered. I got the confir...
May 24, 2018 by vinod kumar
Xiaomi India - Package not dekiverd Closed
I placed an order of Mi Selfie Stick Tripod Black from Mi site on ** May ****. The Courier partner to deliver the product was Ekart.My product reached Chandigarh on Saturday i.e ** May morning but till now it's not delivered. I got the confir...
May 24, 2018 by vinod kumar
Xiaomi India - Refund Not Processed for over 21 Days Open
Re: Regarding Payment Failure WO:ISIN*************-B*** WO:ISIN*************-*E** I have still not received the refund for my failed payment.The payment was successful from my end but the site failed to update the status because of some issue....
May 23, 2018 by Akash
Xiaomi India - MI Pre Order not shipped Open
This is regarding MI Order Number #****************, This was placed on **th April **** for Note* Pro Gold *gb+**gb & Note* Pro Rose Gold *gb+**gb. As per MI terms of pre orders, this need to be shipped with in **days of the order placed dat...
May 14, 2018 by Sahil Gupta
Xiaomi India - Wrong information given while purchasing tv Open
I have purchased mi led tv on **th April from Sneh Communications, dlf Mall of India, Noida. Invoice number: OD****************** My requirement was a full hd tv, but the staff was in so hurry to bill that they miscommunication and mi...
May 14, 2018 by Anish Arora
Xiaomi India - Package not delivered and refund is not initiated yet Open
I have ordered Redmi * on **rd April because I got a ****Rs coupon on Mi-Exchange. My old phone is Redmi *. On **th April, Delivery boy from Ekart came to deliver the product but due to some reason, he went back without delivering the new phone...
May 12, 2018 by Moulik
Xiaomi India - Order# 5180403468440108 - Phone not delivered nor money refunded Open
Please look into this matter and see how Xiaomi India Customer service team are working carelessly even though on your own website showing the tracking information that product delivered to your bhiwandi warehouse on **th April **** and still t...
May 03, 2018 by Sadashiv Kotave
Xiaomi India - Wrong Product Delivered Open
I ordered a Xiaomi Redmi Note * from www.mi.com/in on **th March ****, and I got the delivery on **th March ****. But when I opened the packet it was not a phone inside the packet it was a Samsung power bank and I sent the email to their email ...
Apr 26, 2018 by Paras
Xiaomi India - Xiaomi/redmi service center not repair my mobile Closed
service center not repair my redmi y* buying date **/**/**** my mobile automatically restart during calls and i am going * times service center but my mobile not repair...
Apr 07, 2018 by Amit Raja yadav
Xiaomi India - Double Payment Deduct for Same Order Open
I purchased a Redmi *A Mobile from xiaomi india website on **/**/**** in pre order sale. Order ID is ****************, they charged twice payment of **** + **** for one mobile phone worth rupees ****. Due to some error in their website on that ...
Mar 02, 2018 by Love Singla
Xiaomi India - Defect detected within warranty period still asking for money Open
I bought a Redmi Note4 from Flipkart. From the very beginning I found that the product is defective, started facing issues and informed to customer care executive for a replacement. Instead of that they arranged a tech visit and told ...
Feb 14, 2018 by Santanu Nayak
Xiaomi India - Defective Product Open
my phone was under warranty and screen got broken so i changed my Screen at INR *,*** from ps telecom(authorised service centre of mi) and they changed a defective Screen and when i contacted them about this they said they don't have the screen...
Dec 27, 2017 by Himanshu Jindal
Xiaomi India - Replacement not done Open
i purchased redmi note * on ** july and found that product was damaged..i immediately requested for replacement...after ** days they asked me to ship the product that was damaged i shipped it at my own cost...it reached them on *th august...fro...
Aug 21, 2017 by manjunath v desai
Xiaomi India - Order number: 5170809666564864 cancelled trying to get charger from last 1.5 months Closed
This is very unfortunate after all my trust and love in the brand being neglected and getting the lowest standard of service. My Xiaomi adapter is not working any more cord issue, so I tried ordering it online it was out of stock for more th...
Aug 18, 2017 by Javed Khan
Xiaomi India - Package Not Delivered Open
I ordered Redmi * phone from MI.Com on *th June.They Promised to deliver item within * days but now its ** days and they have not even updated Transit status of My package.Neither do their customer support helping me by any possible means.I ask...
Jun 22, 2017 by Nikhil Kumar
Xiaomi India - Money is not refunded Open
Dear Sir/Mam, I had booked a Note-* through MI website on **th May'** using my credit card and later tried to cancel the order due to some problem with the feature of the handset.I was told by company's customer care that since the order wa...
Jun 20, 2017 by Shashank Dash
Xiaomi India - Negligent Service Closed
i ordered a 'redmi * (black)-*gb-**gb' model worth ****/- alongwith a screen protection plan 'mi protect' worth ***/- from 'www.mi.com/in' during a flash sale on **/**/****, which was delivered on **/**/****. the product i received was defect...
Jun 16, 2017 by Saajan
Xiaomi India - Got a soap and old bike part instead of Phone Open
i ordered a redmi note * (**gb) phone from redmi store, bangalore, online, on **/*/****. i received the parcel from fedex on */*/**** at my office at around *:** pm. i did not find the seal to be tempered so i signed the delivery receipt. i ...
May 29, 2017 by Anish Kumar Singh
Xiaomi India - Xiaomi Fraud against my mobile service Open
I was facing an issue in my phone: headphones are not connecting,for which i have submitted my phone in karnal service center addr.Shop NO.** Mela Ram School Market,on ** march i have submitted my phone, by then every time new issues are arisin...
Apr 18, 2017 by Prateek
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