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Xiaomi
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How to resolve Xiaomi complaints online
If you want to complain about a problem that relates to Xiaomi, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Xiaomi?
If you are not satisfied with Xiaomi, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Xiaomi and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Xiaomi
But before filing a complaint, you should
a. Contact the customer support of Xiaomi first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Xiaomi
Find the contact details of Xiaomi to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Xiaomi - Service of Xiaomi Closed
They were liable to provide me service for my screen under warranty....
Nov 17, 2020 by Dipanshu
Xiaomi - Ro filter xiami Closed
I bought xiaomi smart water purifier in the month of June ****..since then i have complaint around *-* times for repair it due to some filter problem...and it get resolved free of cost...but now the RO filter required to be changed as per mi co...
Nov 02, 2020 by Varun bansal
Xiaomi - Refund Open
I've placed order for MI Vaccum Mop which was promised to be delivered in September ****. Company without specifying any reason delayed the shipment and pushed expected delivery date to December. So I cancelled the order but the refund is not i...
Oct 10, 2020 by Sudheer Maganti
Xiaomi - Ordered items are missing Closed
I have ordered * cover but received only *...
Aug 29, 2020 by Ashish Chaurasia
Xiaomi - Not getting service Open
I purchased redmi note * pro at **/**/**** and at **/**/**** i gone to mi service center for replacement of my charger which is not working properly and that time service center executive said me that due to COVID we request you to come later w...
Jul 30, 2020 by Yash Shah
Xiaomi - Refund not initiated Open
I mistakenly filled wrong phone number in shipping address but when i called to customer care they said it will make no issue if the address is correct. When i was receiving order they ask for otp which was sent on that wrong number and as i ha...
Jun 03, 2020 by Abhishek
Xiaomi - Xiaomi mobile in screen fingerprint sensor not working Closed
hi I m a xiaomi a* handset user and its phone is not working properly mainly its in screen fingerprint sensor is not working properly and with this issue i got stucked i feel very stupid by buying this phone so i want to file a case on behalf ...
Feb 07, 2020 by SHUBHAM RANJAN
Xiaomi - The phone burns off in an year Open
The Redmi Y* phone got burnt itself when I was even not in the room. I gave my complaints and photo evidences to redmi service center and now after a week of analysis, they said they will give a reassembled phone for which half cost will be bor...
Feb 03, 2020 by Vinod kumar
Xiaomi - Sold product with wrong specifications Open
Before buying xiaomi K**PRO I just confirmed with xiaomi India chat team regarding (CA ) carrier aggregation So xiaomi commited it will support *ca on K**PRO. So I purchased the handset on *st day mi studio sale then found CA not working...
Oct 07, 2019 by Mohan Kumar
Xiaomi - Service centre guys destroyed my phone Open
I took in the phone for a minor software issue but the service centre guys destroyed my phone and provided all the wrong information. They handed me a billing estimate of ***** and the customer service is not handling the issue. It has been a l...
Sep 06, 2019 by Abinash Jena
Xiaomi - Scam website opened Open
I ordered one mi speaker, poco F* on mi flash sale on the website http://mi-flashstore.com/product/product**.html and *** was charged for the speaker and **** for the phone. Then only I found out that the website is a scam and was trying to st...
Aug 25, 2019 by Jayanth
Xiaomi - My 4 month old Poco F1 went dead and the service center is not respecting the warranty Open
My * months old MI POCO F* phone went dead and I took it to their service center in Electronic City, Bangalore. They opened up the phone and claimed water inside the phone when it was clearly visible that there was moisture droplets. So the pho...
Aug 19, 2019 by Debraj Ray
Xiaomi - Sim card not detecting from last one month Open
On **th of July ****, I have purchased one Redmi Note * Pro from nearby MI home. After * days of use, I got an issue where the signal automatically disappears and the device shows insert sim. This issue is resolved only after a manual restart o...
Aug 16, 2019 by Aditya Agarwal
Xiaomi - Money not refunded! Harassing us! Closed
I am sure that like every company, your company too must be maintaining proper database of the customer, which can be fetched and accessed easily by your customer care as well as your backend and escalation teams. Then honestly I fail to unders...
Aug 15, 2019 by Priyanka Nair
Xiaomi - Loss of personal data Open
I purchased a Mi A* ***GB from Amazon on **.**.****. A couple of weeks ago, the device suddenly stopped booting and the display's the below message. "Can't load Android system. Your data may be corrupt. If you continue to get this message you...
Aug 13, 2019 by Sreekanth
Xiaomi - Ghost touch problem in redmi note 7 service center denied service Open
Very disappointed with the service. Brought a Redmi note * one month ago and it's having ghost touch problem. It's automatically getting touches without touching and starts some wired things like the video below. https://youtu.be/yHMplr*dfp* I...
Jun 30, 2019 by Prabir kumar haldar
Xiaomi - Suspecting defective phone Open
I purchased this phone on **rd October **** through E-commerce website Flipkart. I was good with my phone, but my friend also purchased the same model i.e. Redmi Note * pro. I compared my phone camera with my friend's phone camera and saw a hug...
Jun 22, 2019 by Etinder Singh Kochar
Xiaomi - Old product sold to me as poco F1 6gb ram 128 gb storage Open
A need was felt in May **** to purchase a new mobile.Due to overhype of redmi note * pro again i fell into wrong track.Then realised through number of feedbacks on overheating and glass plastic body that this mobile must not be purchased.What n...
Jun 05, 2019 by Aditya Sharma
Xiaomi - Package not delivered Open
I have ordered Redmi note * Pro from MI store on *th of April and It's scheduled for delivery on *th April but today is **nd of April and my product is still not delivered. Many times I raised it on Mi customer care through email and helpline b...
Apr 22, 2019 by AMIT
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Questions about Xiaomi
Ask questions about Xiaomi and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Xiaomi?
0805 370 916
What is Xiaomi office address?
Xiaomi Technology India Private Limited Building Orchid. Block E, Embassy Tech Village Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru
What is Xiaomi customer care email?
service.in@xiaomi.com
Where to find Xiaomi discount coupons?
Who is the Owner / CEO of Xiaomi?
Lei Jun
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