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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Xank.in - Package Not Received Open
had ordered the product on **nd august ****, through xank.in i have also attached the pics of my order details. I called customer care team of xank.in they are saying that my phone number is not registered with them but in the screenshot it’s...
Jul 31, 2019 by Ketan Shirodkar
Xank.in - Wrong products delivery Open
I am order for other products and deliver different products after that not accept refund request. And arguments with customers. Lalit Mishra **********...
Sep 08, 2018 by Lalit Mishra
Xank.in - Deliverd different product Open
I have ordered for a smart watch Discovery Smart Watch With Camera (Round Dial) with Free TexPods compatible with both Android & IOS,however the company has delivered the wrong product.The same complains have been registerd by public as seen in...
Aug 22, 2018 by manoj naik
Xank.in - Wrong product delivered Open
I ordered Vapor KW** smartwatch for **** instead I received Shoyo Y*, which getting at **** on Amazon. I complained the same to customer care and sent them the picture. However, I received the feedback saying it is correct....
Aug 14, 2018 by Sahil shaikh
Xank.in - Misleading & false images of watch to sell online. Open
I have purchased Xank Q** Pro Smartwatch. The image shown in advertisement is completely different than the watch I have received. I have attached the photos of watch shown online & actual received ....
Aug 13, 2018 by Ismaeel inamdar
Xank.in - Damaged and very low quality of product received Open
I ordered a Action Camera from xank.in on cod ( cash on delivery ). when i opened the product i got to know that it was a such a cheap quality of product. and when i tried to switch it on it the display of Camera is already gone and even Selfi...
Aug 10, 2018 by vagesh hiremath
Xank.in - Led TV Open
delivered ** inch led tv instead of ** inch , and they have to delivered zoomstar make but make is not mentioned on packing boxes or not on tv. tried to connect with customer care but not able to connect. what to do. they not provided invoice a...
Aug 06, 2018 by Pramesh Kashyap
Xank.in - Fake description on website Open
The product shown on website is different than the actual product delivered. ...
Jul 24, 2018 by Hardik
Xank.in - Watch is Defective Open
My order id is - *****bcb-****-**d*-**b*-***c*f*c**a* Vapor MT** Smart Watch (Round Dial) this watch is defective its battery is also swollen the watch is also not starting...
Jul 21, 2018 by Shahnavaz Shaikh
Xank.in - Wrong product delivered Open
I received a wrong watch( which is also a non working piece) against the order which i gave. When i sent a mail to the service provider with the images of the watch i ordered vs the watch i recd, they said he can neither exchange or refund the ...
Jul 11, 2018 by Prateek Pathak
Xank.in - Received wrong product and refusing to provide refund Open
I ordered a smart watch from Xank.in, and received the wrong product, wrote them the mail and gave the evidence as well, in return I got the mail that they don't have that policy to provide refund or exchange. I have returned the product and no...
Jul 06, 2018 by Ritesh Vaishnav
Xank.in - Wrong product delivered Open
I have informed nd complained the website Xank.in about the matter but they are denying for return nd subsequent refunds applicable, Neither the colour of the watch nor its features are matching to the one I ordered...fooled totally...
Jun 23, 2018 by Rahul Dosi
Xank.in - Received faulty product Open
I had purchased xank smart watch vapor w**, it received in time but with a faulty one. As per their guidelines i charged it for * hours, after that it hardly worked for * mins and went off automatically. After switching it on forcefully again t...
Jun 20, 2018 by Prashant Shendge
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