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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
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Resolution
Www Eassymall Com - Broken Item received in package Order ID Open
Sent me an item (Ultraviolet light) that was very padly packed and hence received by me in broken condition. I attached photos of the broken package and and item and sent them a complaint on customer service - did receive a response asking me...
Mar 02, 2021 by Manoj Gupta
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