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Winni
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How to resolve Winni complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Winni?
If you are not satisfied with Winni, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Winni and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Winni
But before filing a complaint, you should
a. Contact the customer support of Winni first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Winni - False advertising about cake Closed
The quality of the product was bad. The picture (of the cake that I ordered) shown on their website was overly exaggerated. The creame was of very poor quality, the cake was lumpy and undecorative. Very dissatisfied with the product. It is genu...
Oct 13, 2021 by Debojit Chanda
Winni - Item delivered was not as per description and cost Closed
My ** yr old mother wanted to send Rakhi to her ** yr old brother so I ordered elegant Rakhi as per age from Winni. The Rakhi that was delivered was a kid's batman rakhi. It landed me into embarrassing situation when my uncle sent me the photos...
Aug 25, 2021 by Harvesh Taneja
Didn't deliver and refusing to refund. One gundi type lady called and giving dhamki that no we can't refund it's our policy. How nice of them. Chhhhhiiiiiiiiiiiii...
Aug 23, 2021 by kohina Sarkar
Winni - Package not delivered Closed
I had placed an order with Winni to get my wife an anniversary gift on *th July.On **th July when I enquired they told it is nit getting delivered at * pm.I was literally stunned how pathetic can a service be.No one cared to inform also the pa...
Jul 10, 2021 by Debajyoti Kar
Winni - Cake not delivered Closed
A cake was ordered at *PM, *th June, ****. Time of delivery was shown as between *-* PM. We did not receive a call till *PM. We received SMS stating product not in stock at *:** PM and cake was returned stating mobile not reachable. Reason stat...
Jun 04, 2021 by MANOJ K M
I had ordered a cake and a magic candle from Wini. In the image the cake was really good. However when I received the cake the cake looks really different. The message which which I had put they did not write and the quality of cake is poor. Mo...
May 17, 2021 by SUBRAT PATTANAIK
Winni - Worst product recbied not as per specification Open
Order Id - ************ Product - Flower Bouquet - Gazillions Of Love URL - https://www.winni.in/gazillions-of-love/pd/*****?rfcid=** Specification as per web site - ** Red & Pink Roses With White Gipsy Fillers White Cellophane Paper ...
May 15, 2021 by Ashish Shrivastava
Winni - Order not delivered Closed
I have ordered cake for my parent birthday and paid rs.*** through online but still i didnt get my order .i tried calling many times but i can reach those * customer care number. I really felt sad for this fraudulent activity. Kindly please ban...
May 12, 2021 by Sakthipriya
Winni - Cake delivery was late Open
I have ordered cake on * May ****, and the expected delivery time slot was * AM to ** PM on the same day. However, the cake was delivered the next day instead, that is on ** May **** at **** hours. As it was Mother's Day on * May, we were reall...
May 10, 2021 by Shashank Saxena
Winni - Package not delivered Closed
Have sent below email to Winni today and spoke to their customer support. She hung up on me when I asked for reference numbers of complaint. Below are the list of * orders that were placed for Mother's Day however * of them didn't get deliv...
May 10, 2021 by Ram Dhawan
Winni - Package not delivered and money is not refunded Open
I ordered a cake for my friend in Agartala, Tripura on **th May, ****. Despite getting paid in full, the executives at Winni are not picking up the phone and the order status is still shown to be processing. I haven’t yet received my refund e...
May 10, 2021 by Akash Senapati
Winni - Package not delivered Closed
I had ordered cake and chocolates for mothers day and they said that they will deliver it in *hours! But I jad not got my order! They don't evn response to the calls, no customer service! I had even not got my refund....
May 09, 2021 by Aditi Raj
Winni - Partial order delivered and old flowers Open
Ordered a rose bouquet from this site site for a friend's birthday on *th Feb ****. Selected timing as *-*pm for delivery but when there was no update called their customer care multiple times. They kept saying its chocolate day hence timing c...
Feb 20, 2021 by Rashi Khanna
Winni - Not Delivered by time and Date till now Closed
I ordered Bouquet On February ** . They promised Feb **th morning ** am delivery. Today date ** . Still now they never delivered yet and My gf left me . Fucker ...
Feb 15, 2021 by Arnaav
Winni - Defective item Customer service in complete denial Closed
I ordered a Moon Love Lamp. Instead of **th December as promised, the delivery came on *nd January. The lamp glowed an ugly RED colour instead of yellow. I complained to the customer service. He said please send the photo. He said "We ...
Jan 02, 2021 by ANUPAMA ROY
Winni - Winni incorrect cake design different color damaged and delayed Open
I Ordered A Customized Cake For My Baby Birthday Function In Chennai .I Recieved The Cake Which Was In Different Design, Different Color , Damaged And Delayed .Birthday Function Was Totally Spolied And We Are Very Upset . Cake Delivered Once Fu...
Aug 24, 2020 by Nanda kumar
Winni - Package not deliver and showing its deliver Closed
Order number *********** telling deliver but till not deliver.When we talk with customer support they are sending a fake link and telling track order while opening nothing is there....
Aug 04, 2020 by Tuhina Paik
Winni - FAKE PROMISE BY WINNI Open
Winni promisw me company deliverd cake * to * pm i promise my friend by company fake promise hurt me ...
Aug 02, 2020 by Tarun
Winni - Cake design is totally different from which I ordered totally disappointed Closed
Mai ek toothsome chocolate cake jo ki heart shape ka tha order ki thi jispe maine kuch msg likhne ko bola tha pr mujhe ek gnda sa parcel mila jispe mra msg v likha hua ni tha which is completely different from my order nd messege on cake was no...
Jul 23, 2020 by Rashmi Singh
Winni - Package not delivered Open
I had ordered flowers+chocolates+greeting card. In the afternoon **-**-**** order number *********** Now I got a call from +************ asking to change to flowers to cake as flowers are not available. Trust me, I had asked abt the flower...
Jun 02, 2020 by Jyoti Sonawane
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Questions about Winni
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How to contact Winni?
What is Winni office address?
Dhawala Online Solutions Private Limited
3rd Floor, PLOT. NO # 128/P2,
EPIP Industrial Area Whitefield,
Sonnenahalli Village, Bangalore ? 560066
What is Winni customer care email?
Where to find Winni discount coupons?
Who is the Owner / CEO of Winni?
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