File a Complaint against Vistara Airlines
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Vistara Airlines?
If you are not satisfied with Vistara Airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Vistara Airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Vistara Airlines
But before filing a complaint, you should
a. Contact the customer support of Vistara Airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Vistara Airlines - Meal not received Closed
Hi i have booked ticket on vistara airline under eco standard package from Srinagar to Jammu on *rd October which includes free meals as well but in flight they have not provided us and airline staff tells that in less than **minute flight we d...
Feb 20, 2024 by Snober Farooq
Vistara Airlines - Rude behavior Open
Hi. I am Tanushree traveling by UK***, BLR-DEL flight at *AM today. Vistara has the most rudest employees i have ever seen. I had an excess baggage of **kgs but no hand luggage, i requested miss Anjali politely to merge my hand baggage weight i...
Oct 03, 2023 by Tanushree Bais
Vistara Airlines - Vistara Flight cancelled without intimation Open
My wife and *.* years child were travelling to Johannesburg from Hyderabad on June **rd ****. It was an itinerary of ethiopian airlines in partnership with Vistara. The first leg has domestic flight handled by Vistara from Hyderabad to Mumbai a...
Sep 09, 2023 by RAMANAIDU CHUKKA
Vistara Airlines - Flight Cancellation Refund Closed
I have booked a flight ticket from Delhi to Bangalore on **th Sep ****. Due to some personal issues I had to cancel the ticket the very next day of booking, which is ** day before the flight (*-Sep-****). As I am cancelling the flight ** days ...
Sep 08, 2023 by Tushar Chaudhari
Harrasment ...
Aug 09, 2023 by Debendra Prasad Patnaik
Vistara Airlines - Flight preponed without informing Open
The worst service ever, especially to a club Vistara member. Flight UK-*** was scheduled to depart at *.** am and I have booked tickets to prove it. When I reached the airport and the baggage drop counter at *.** am, they said that boarding was...
May 18, 2023 by Prateek Haswani
Vistara Airlines - Flight Rescheduling Open
The airlines preponed the connecting flight and not provided the appropriate solution. Without any other option, took the refund of the ticket, which was booked in advance with low fare. Now to get the new tickets will have to pay more than *...
May 07, 2023 by Biju Nair
Vistara Airlines - Cancellation charges Closed
I have booked * tickets from Pune to Srinagar. Due to some personal emergency I had to cancel one ticket for my son. I went online and clicked on cancel button. But with click and without giving me the option to select the passenger it cancelle...
Apr 29, 2023 by Manish Lunge
Vistara Airlines - Not Giving refunding Open
I have booked my flight for **-April-****(Hyd-Del), please find below ticket details for your reference. Due to curfew in I might not travel on above mentioned dates. I have talked with vistaRa airlines, they have suggested me for cancellatio...
Oct 21, 2022 by Sandeep
Vistara Airlines - Missing baggage Open
Missing Baggage - Reference DELUK*****. Bag Tag Number BA******. NCL to LHR, LHR to Delhi on **th June Please Help...
Jun 17, 2022 by Anand Sao
Vistara Airlines - Laptop Bag Stolen on Flight Open
I travelled from Delhi to Bangalore on Vistara flight on **th October ****. My laptop bag along with documents was stolen from the flight. I noticed the same at the time of deboarding and informed the Flight Crew IMMEDIATELY. Vistara did not re...
Oct 21, 2021 by Ravi Prakash Sharma
Vistara Airlines - Extra charge of cancellation of tickets Closed
I have financial losss to cancellations of my ticket my pnr no **FAKI and booking id EMT******** . PLZ reschedule my journey. I don't want cancel of my ticket. ...
Oct 08, 2021 by Amit Kumar
Vistara Airlines - Ground staff misbehaviour Open
As per DGCA, the boarding gates are closed **mins prior to departure time, despite reaching **MINs BEFORE the departure time, not only we were DENIED boarding we were : *. PUBLICLY HUMILIATED *. PUBLICLY SHOUTED AT *. FORCEFULLY CHECKED-OUT ...
Sep 26, 2021 by Sajid Hussain
Vistara Airlines - Baggage Lost Open
I travelled by flight from Udaipur to Pune Via New Delhi on Monday *nd Aug., ****. We lost our cabin baggage in New Delhi from flight. We notified the cabin crew & Ground Staff immediately. We also complained to Vistara baggage service, New De...
Aug 16, 2021 by Arpan Bhatnagar
Vistara Airlines - Refund not initiated after three month of tickets cancellation due to covid Open
My booking was automatically being cancelled by VISTARA on dated **th May ****. My booking number is QHBWDJ. Even after three months of follow up i didn't received refund. This is pathetic after sales services which no body would like to witnes...
Aug 07, 2021 by OM PRAKASH
Vistara Airlines - Not Reschedulng flight Closed
My brother had flight on ** may **.** am. He was not allowed in flight due to absence of RTPCR report. He was traveling first time and alone. We tried to talk to airport staff regarding the rtpcr report and rescheduling but they didn't help at ...
May 23, 2021 by Vandana
Vistara Airlines - Refund not come yet Closed
* months ago I booked a Vistara ticket and due to bad weather flight was canceled. My refund has not come yet. Please refund my confirmation mail to me....
Apr 08, 2021 by GIRDHARI
Vistara Airlines - Airline not refunding ticket cost Open
I had made a booking for Vistara Airlines using budget air portal for journey from BOM to VNS on **th Dec. Journey was for **rd Dec as we had a death of our relative located in Varanasi. Amount was deducted and reference number (QKE**K) was rec...
Dec 20, 2020 by Hitesh Sharma
Vistara Airlines - Refund not given by vistara Closed
I had booked a flight with vistara for **rd April from Kolkata to Mumbai. Due to nation wide lockdown, it was cancelled and the same flight was extended till **st Dec. However I again booked the flight for **th September and once again Vistara ...
Oct 27, 2020 by Rahul Singh
Vistara Airlines - Refund of flight tickets Closed
We had done booking thru MAKEMYTRIP APP for * tickets to Sri Lanka on ** th March **** and return **nd March **** WHICH we cancelled due to lockdown and we have called MMT very many times and have not got ANY response regards our refund...
Aug 26, 2020 by Mrs Babita Fernandes
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