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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon dth Ltd?
If you are not satisfied with Videocon dth Ltd, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon dth Ltd and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon dth Ltd
But before filing a complaint, you should
a. Contact the customer support of Videocon dth Ltd first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon dth Ltd - New connection not installed Closed
I had purchased a new Videocon connection online. Paid **** received customer id. But no one visited to install the new connection. All I was told was they haven't received my details yet, some said technician will visit, some asked to provide ...
Sep 21, 2020 by Afshan Vasta
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