Videocon D2h Services
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Complaints
Videocon D2h Services - Videocon cheated me Closed
I have paid **** Rs. On March ** **** through videocon D*h website for a new connection but there is no response from the customer service. I have my bank statement ...
Mar 19, 2024 by Gobikrishnan
I got a new connection on *th January ****.At the time your staff told that for new connection you don't need to recharge for * months(I.e) your next recharge will be on august ****.But now the TV notification showing due date as * February ***...
Feb 08, 2023 by Neelima
Videocon D2h Services - Channels not subscribe after recharged Open
Sir , Not functioning channel after recharged on **/*/****. In this regard I have complaint lodged on **/*/**** and **/*/*****,but not solved my problem till now. In these */* days I have been harassed by talking to customer care and his superi...
Sep 25, 2022 by BIJAYA KUMAR PRUSTY
Videocon D2h Services - Over charge Closed
Daer sir/mam i hard purchage upgrade version videocon d*h set box normal to HD your technician M. bhaskar chandra behera said rs**** for the box and take it my satalight antina broken some reason then call service center for a new...
Sep 22, 2022 by PARBIN sethy
Videocon D2h Services - No proper service even after taking money Open
On **nd June, I raised a complaint for my D*H not giving proper signal and a technician visited my premises and replaced LMB and even confirmed that within *month if the LMB is not working fine and still you are getting the same issue, then the...
Jul 17, 2021 by Nisha Verma
Videocon D2h Services - Resolution Not provided Closed
i have done recharges my customer id ********* .Company is deduct ** rs for services but i have not activated any services from them. After doing various call there customer care they also not given proper response & behave roundly. After doi...
Jul 06, 2021 by Tarun Kumar
Videocon D2h Services - service Open
They are not attended my service call ...
Oct 06, 2020 by Vishal Chovatiya
Videocon D2h Services - Deducting 70 rupees and late serviceability Closed
Sir my name is Piyush and my registered phone number is **********.My problem is that i called d*h office regarding changing of setup box and a customer care executive had filed my complaint and assured me that within ** hour an engineer would ...
Sep 22, 2020 by PIYUSH KUMAR SHARMA
Videocon D2h Services - Poor response Closed
Its more than ** days services are found not functioning with the alarm of ‘signals not available’, waited for one month as there was a rain fall in the city. second the problem persists, had no other option but for launching a complaint w...
Sep 19, 2020 by suresh A
Videocon D2h Services - Videocon recharge of for 28 days expire in 20 days Closed
Recharge on *th july for **days amount rs ***. But its expire on **th july. Not working for full ** days. Fake description update on recharge. Location Hamirpur Himachal Pradesh...
Jul 30, 2020 by Mohan Lal
Videocon D2h Services - Videocon in the name of SUSHEELA GANIGA registered mobile num Closed
i was having a issue with my connection * days back and raised a complaint in customer care today technician as Visited and rectified the issue, issue was with the Adapter and it as bean replaced and now to activate my services they are tell me...
Jul 16, 2020 by sachin
Videocon D2h Services - Complaint regarding set top box complaint not addressed for 13 times so far Closed
complaint regarding set top box complaint not addressed for ** times so far. complaint made through phone call to customer care for ** times and through email for * times which is not yet solved. ...
Jun 10, 2020 by RAMU K
Videocon D2h Services - Signal not provided Closed
Signal is not available since ** days. Customer care personel are not attending the call and the ones who are attending are rude. Everyday the existing balance is deducted without any services provided. They kept on saying engineer will come . ...
May 31, 2020 by Sauvik Ghosh
Videocon D2h Services - Fraud Closed
My connection was not working so I contacted customer care they told they person will come and repair but no one came. The person who was about to come called us just ask that is your connection is alright or not we said yes alright but connect...
May 13, 2020 by Michael rozario
Videocon D2h Services - Even showing 0 balance even after recharged Closed
I have recharged my d*h account on * may amount is deducted from my account but still showing * balance. ...
May 08, 2020 by Arvind mishra
Videocon D2h Services - Channels are not showing up Closed
Channels are not showing up suddenly from today afternoon. Even though recharge is sufficient for this. ...
May 07, 2020 by Rohan Rokadia
I have made a recharge on april ** **** through their provided link the money got deducted and the recharge didnt happened the i called the customer care they told me to mail them i mailed no response then i called them again they are just avoi...
May 03, 2020 by Yash singhvi
Videocon D2h Services - Signal not available Closed
I am regularly facing issue in my Videocon d*h due to signal issue. Even there is no rain, cloud or and bad weather, I could not see all subscribed channels as many of the channels showing that signal not available. I could only able to watch *...
Apr 19, 2020 by NAGENDRA PANDA
Videocon D2h Services - Recharged but still not activated my package Closed
I recharged my Videocon d*h STB on **/**/** with Gold package + English channels as add on for Rs *** from my debit card. They took the payment smoothly but never activated the channels for us. We tried numerous times to follow their rules but ...
Apr 10, 2020 by Sanjay Mohan
Videocon D2h Services - Recharge issue Closed
I have recharged two times they are simply deducting my recharge amount in one day ...
Apr 02, 2020 by Nargis shaikh
Videocon D2h Services - Unable to view channels after recharge Closed
After recharge , still services are not resumed. Showing error ...
Mar 25, 2020 by Sudhakar
Videocon D2h Services - Complaint regarding malpractices followed by Videocon provider Closed
Dear Team, This is regarding unnecessary assigning channel to my Ala-carte pack for a fixed time period. As you can see in the attached screenshot the Videocon d*h provider purposely assigned "Star Bharat" channel to my user id "********". ...
Jan 05, 2020 by Shrikant Panda
Videocon D2h Services - Bad service and product Closed
From the past few months we are facing set top box restart issue and we keep on complaining about the issue but every day they use to say within * hours issue will be resolved but still no one visited. Once engineer visited for issue but did ...
Jan 02, 2020 by Syed Zulfikhar Ahmed
Videocon D2h Services - Not refund Open
I Purchase Videocon D*h set up box online from d*h.com. i paid **** rupees for setupbox and one month gold telugu pack . on **-**-****. they can't install setup box . I call to Customer care to install setupbox they said waith * hours everyday...
Dec 20, 2019 by Srinivas
Videocon D2h Services - MONEY NOT REFUNDED FOR ONLINE DTH BOOKING Open
I BOOKED ONLINE D*H CONNECTION DATED ON **.**.****. MY TRANSACTION SUCCESSFULLY DONE FOR Rs.**** BUT NO ANY TRANSACTION ID OR ANY PAYMENT DETAILS RECIEVED FROM VIDEOCON D*H, EVEN NOT ANY DETAILS SHOWS ON WEB WHILE BOOKED D*H CONNECTION, I ALRE...
Nov 16, 2019 by VINAYAK VLAS GHOSALE
Videocon D2h Services - Videocon DTH charges 25 per day Closed
* months ago i called customer care and activated basic plan (*** rupees). i recharged for *** and now within ** days balance is nill . They said base plan will not work for ** days . And the customer care executive disrespect me for not re...
Nov 05, 2019 by Rakesh
Videocon D2h Services - Not proper service Closed
Remote was not working so asked to cone and resolve it has been * days nobody had came neither they responded properly When i call they just tell me ** hours * hours etc...
Nov 05, 2019 by Mahesheswari
Videocon D2h Services - File a complaint against Videocon services Open
I have raise the complaint to service provider regarding the voice disturbance due to set up box, their engineer visit and confirm the problem and told me that this issue will be going through last six months in fact he also faces. I said if yo...
Oct 14, 2019 by Bhagyesh N Brahmbhatt
Videocon D2h Services - Wrong Recharge Closed
Ref: Complain No. ********* **.**.** Ref: Complain No. ********* **.**.** Hi Shrikant H here the existing consumer of Videocon D*h service as i hold * account the details are: *. Account No. ********* ( IN USE ) *. Account NO. *********....
Oct 04, 2019 by Shrikant Humnabadkar
Videocon D2h Services - Not refunding money for services provider not able to deliver the service Open
I paid Rs. **** /- online on **th September **** for a new DTH connection using the Videocon website. The next day I received a call from Videocon team stating that they cannot provide the connection due to local cable operator issues in my ar...
Oct 03, 2019 by Rahel Khurshid
Videocon D2h Services - Extra charges for no signal found Open
Called customer services on ** oct for reinstalling process they told engineer would be there by* pm nd charges would be *** rs i said i do agee. But no engineer visit so i called my neighbour who recently works wid d*h and reinstalled it. The ...
Oct 01, 2019 by Romi joon
Videocon D2h Services - Irresponsible behaviour Open
My customer ID is ******** Name : Praveen Pareek It is awful to came to know that how the Videocon services can harm a customer who is loyal to it from last * years. But now is the time i need to change my product for sure. With due respec...
Sep 28, 2019 by Nidhi pareek
Videocon D2h Services - Complaint not resolved Open
our two connections stopped working on **th september ****, the customer care representative told us to wait till morning as it was a cloudy day so the interruption may occur due to that. On **th september again called the customer care to reg...
Sep 24, 2019 by deepika toor
Videocon D2h Services - Issues with recharging. Business of fooling. Closed
My customer ID with Videocon D*H is *********. Have been recharging consistently for over *** rs month on month. The complaint is the package are changed without information or client confirmation. Money is deducted without notice or consen...
Sep 17, 2019 by Sumant Kulkarni
Videocon D2h Services - Service charge taken twice Open
Videocon charged service charge twice *. from my account deducted *** *. technician also collected *** I raised complaint more than thrice but not returning my amount My customer id : ********* My complaint number last * : ********* ***...
Sep 08, 2019 by Kathirvel M
Videocon D2h Services - Engineering service for d2h product Closed
I had made a complaint to videocon d*h on **th august but still they could'nt send an engineer to visit teverytime they file a new complaint and always say sorry and wait so I lost my a lot time by phoning them that's only the reason I want com...
Aug 22, 2019 by Mahendra Singh
I have recharged my videocon set box with **** after get a special msg for ** month validity...but co. Start a hd pack with * month validity...i hve cmplt ** -** times but not resolved..they prmse me again n again.. But not resolve my problem ...
Jul 29, 2019 by Sanwarmal goyal
Videocon D2h Services - D2H channel service Open
I have been a customer of D*H service from Videocon D*H Services paying Rs.*** per month for recharge of their programs. ** days ago, my TV is not getting relay of programs. Since then, I have made several complaints to the company for resuming...
Jul 27, 2019 by G.V. Venkata Rao
Videocon D2h Services - Worst service and mental harassment Open
Actually this time my family is facing a repetition of mental harassment on the hands of Videocon d*h while my INR **** is completely stuck with them. Actually, after around two years my wife reconnected our d*h connection as we were living out...
Jul 24, 2019 by Abhinav Kaushik
Videocon D2h Services - Failed Service Delivery and false commitment cheating consumers. Closed
I have been calling Videocon call centre for past few weeks as I am not able to use my Videocon d*h.I have registered many complaints but every time I got fake commitments and false statements. I was supposed to have a engineer visit within a m...
Jul 13, 2019 by Praful Sawant
Videocon D2h Services - Service not provided after the payment Closed
videocon customer care is most worst i have ever seen.. even if their is a problem in setup box they will never provide help.. they have only one solution for all the problems.. please restart the setup box.. even if the connection is lost afte...
Jun 29, 2019 by Krantikumar Gajula
Videocon D2h Services - Charges deducted without providing service Closed
i have recharged for rs. *** on *th June **** and they have given balance of only Rs.***. I have called several times to customer care and they just given reply that your problem would be solved. They replied that Rs.*** was deducted for re i...
Jun 23, 2019 by hemal patel
Videocon D2h Services - Videocon d2h services not giving money back Closed
I recharged my d*h account yesterday through d*h.com website and they redirected me to paytm and I paid amount through paytm wallet. Now they are saying we don't have your money and I have written to them and called them * times but they are no...
Jun 22, 2019 by Hitesh Thadhani
Videocon D2h Services - D2h worst service Open
Videocon service is worst. Last one week there not installed setup box. They are also not giving proper service. They not allowed to go with other service providers. Just keep the amount with them struggle the customer. Please take serious acti...
Jun 04, 2019 by Raghavendra
Videocon D2h Services - D2h services not provided Open
D*h cable was not working and I have registered a complaint with customer care of Videocon d*h for * times in ** days and every time they tell your issue will be resolved in * working hours but even after ** days, the issue is not resolved. Wh...
May 25, 2019 by Bassanagowda
Videocon D2h Services - Service not provided Open
Complain raised with Videocon D*h for getting no signal on **th May. As per customer care, it should be solved within ** hrs. After ** hrs when called back it was told ** hrs. Then again called after ** hrs still no response from the team other...
May 20, 2019 by Satyasanjibani Routray
Videocon D2h Services - Deducted payment two times for the same thing Closed
My set-top box was not working properly. I registered a complaint regarding that to the company. Then an engineer came to my place and replaced it but with a few hours, the set-top box again stopped working. Then I again called him to replace i...
May 03, 2019 by Satender kumar
Videocon D2h Services - Service not resumed since two days of making payment Open
I first requested DTH to resume my services which were paused by me for * months. The engineer came and did an incomplete job. He took full money and left. Next day he came back to hand over the remote control which he did not buy the first day...
May 01, 2019 by Sudhakar Khot
Videocon D2h Services - No service provided Closed
My Videocon D*H Customer ID is *********. My set top box stopped working from *nd week of April and have raised complaints with customer service. I called multiple times but no resolution. Every time we call them they generate a different com...
Apr 24, 2019 by P V S R A VARMA
Videocon D2h Services - D2h is not working Open
First of all, I got the call for recharging account. Then they removed all HD channels. Now my setup box is not working for the past ** days. I am calling customer care from past ** days. Each time they will take the time of * hours and ** hou...
Apr 20, 2019 by Ashish Kumar Jha
Videocon D2h Services - Misleading the customers Open
I have recharged my Videocon d*h with *** as per shown in my account on ** Mar ****. My account discontinued on ** Mar ****. I hoped they are continuing ** days a month. I have called them to query regarding why they disconnected so early they ...
Apr 20, 2019 by Ranjit Kumar Panda
Videocon D2h Services - Unresponsive customer care Open
Despite changing pack online the same is not activated even after * days. No response from customer care. Only free channels are available even recharging for ***** in last October....
Apr 12, 2019 by Subhasis Roychowdhury
Videocon D2h Services - Poor customer support Open
For last ** days, we are not getting the d*h signal for customer id #********* and I have raised a complaint regarding same with Videocon customer service. They have taken multiple complaints of the issue and they assured that they will send th...
Apr 09, 2019 by Nagesh Gupta
Videocon D2h Services - Blocked free to air channels Closed
Videocon D*h blocked free to air channels Like MH*, Shraddha. Please do the needful. Customer Id is ********. Please do the needful....
Apr 08, 2019 by MUKESH CHANDIRAMANI
Videocon D2h Services - Recharge not successful after payment Open
Now I have been dialling the customer care number of videocon services for about an hour now. Dialling again and again like a lunatic but their customer service number is busy (all lines of this root are busy). The worst thing that can happen t...
Apr 07, 2019 by Mr. Anup kumar
Videocon D2h Services - Service not available Closed
Recently (* April ****) I recharged my d*h account of Rs. *** and still they aren't providing channels to my d*h box. After calling them like more than ** times their representatives say they are working on it but they aren't....
Apr 03, 2019 by Naresh Chauhan
Videocon D2h Services - Wrong information given Closed
When I call to customer care Videocon d*h. The agent disconnects my call immediately. No one is there to give proper information. They were telling me they will transfer my call to senior but not connect to senior. Some agents are giving wrong ...
Mar 31, 2019 by Shrinivas G
Videocon D2h Services - Channel subscriptions cleared Open
I have given request to remove Cartoon Network and Pogo from my subscription and add Star Sports(***). They have cleared entire subscription and ask me to subscribe to all channels again. I was just requested for complaint and I really get an a...
Mar 31, 2019 by More Sangram Dilip
Videocon D2h Services - Asking money for service Open
I selected the new channels and recharged my account. But still, my channels are not working. I called customer care. They are telling me to pay ₹*** for service otherwise my TV won't work. This is totally ridiculous and unfair means of minti...
Mar 31, 2019 by Manan Singla
Videocon D2h Services - Unable to select channels Closed
I have been calling customer care of Videocond*h for about a month for selecting channels of my wish and a complaint (complaint no. ********* registered on *th March) for not being able to select channels but no resolution of complaint has happ...
Mar 31, 2019 by Jithin
Videocon D2h Services - Service not good Open
Videocon D*H service is not good. Not allowing to change channel pack. Customer care response worst. Hardly getting connect to customer care executive. In the discussion don’t provide a solution instead excuses are given. ...
Mar 28, 2019 by Praveen Kumar Atmakuri
Videocon D2h Services - Call is not received Closed
I have chosen 'Mera Wala' plan and got an update that Videocon will get back to me on the same but while calling to its executives my call is either automatically disconnected or it says that all the executives are busy. I have been trying to c...
Mar 27, 2019 by Vikas Saklani
Videocon D2h Services - Account not activated and refreshed Open
For our Videocon d*h account ********, we have paid Rs *** /- as recharge amount which is shown valid up to **.**.****. Amount of balance has shown day by day lesser. However after laps of * days not a single channel is visible on our Tv set. C...
Mar 25, 2019 by PMK
Videocon D2h Services - Refund not received Open
I recharged an amount of *** Rs against recharge on **.*.** which was deducted for service charges mentioning it has been deducted for the technician to solve my issue whereas the technician didn't come. My issue for channels not coming was res...
Mar 25, 2019 by Kavitha rani
Videocon D2h Services - Recharge done but service not provided Closed
I recharged my d*h account on ** March ****. Recharge was done but the service of d*h is not provided. TV channels are not active. I was trying to file a complaint to the customer care but care doesn't respond to my complaint....
Mar 23, 2019 by Pratik Gavade
Videocon D2h Services - Unable to submit the package Open
Unable to submit the package via videocon d*h website, app and other mediums. Such a poor web service....
Mar 23, 2019 by Kashish Grover
Videocon D2h Services - Monthly recharge ended in 20 days Open
I have recharge my dth on *th of March **** and it gets expired on the **st of March. This same scenario is repeated in previous month i.e February **** it gets expired in ** days. I tried to call customer care but the call doesn't connect to t...
Mar 22, 2019 by Shubham Maurya
Videocon D2h Services - Adding bouquets which I don't want in my recharge Closed
As per new trai rules I have selected my channels first of all nearly for a month. They didn't show all the channels which I have selected. After that, they added extra channels which cost me extra....
Mar 22, 2019 by Pradip Gurav
Videocon D2h Services - Amount not added in balance Closed
On *th March *.** pm, I did the recharge of ***/- using PayTM. It showed success message of but money was never added into d*h balance. I logged complaint #********* with the d*h customer ID of ******* earlier. I haven't got any response on tha...
Mar 20, 2019 by Sachin Modi
Videocon D2h Services - Customer care not responding Closed
Even after TRAI order they are charging full amount and don't even responding. None of the customer care numbers is working. Really very poor service....
Mar 15, 2019 by Apurv Gupta
Videocon D2h Services - Not activating package as per trai rules Closed
I have several times created my own package as per trai rules. But videocon d*h not activating my package. They continuously showing their own package only. I feel they are intentionally doing this to simply deduct my balance money....
Mar 14, 2019 by Mehul jani
Videocon D2h Services - Bad customer service Closed
This is regarding the complaint against the service. I'm writing it as I am not getting any service either from customer care nor from the provider. I got the message that my pack has been upgraded. It is okay that as per new TRAI regulations t...
Mar 13, 2019 by Mirza Uber Beig
Videocon D2h Services - Package not delivered Open
I had activated a new package (mega English and mega Tamil), on February **th and received the channels by March *st. However, ** channels were missing from the package. After * complaints and follow up from my end, a technician visited my hous...
Mar 11, 2019 by Vidya Madavan
Videocon D2h Services - Amount received and channels not coming Closed
I got a message to recharge for *** for Telugu channels add on. I paid *** and *** total *** but they are giving only Gemini channels. I requested the callback but no response from the company side. I tried many times they are busy and irrespon...
Mar 09, 2019 by CH.KRISHNA CHAITANYA
Videocon D2h Services - Unable to changed my package Closed
My vd*h customer ID is *********. I'm trying to change my plan but they are not cooperating and every time they use to tell me there is a technical issue to change my plan....
Mar 08, 2019 by ACHUNALA RAJESH
Videocon D2h Services - Worst relocation services Closed
Worst response I got from Videocon d*h customer service. I am unable to communicate even on customer support numbers. Customer ID *********. ...
Mar 07, 2019 by Ajeet Singh
Videocon D2h Services - Added paid channels without consent Open
I have put an attachment of the file sent customercare@d*h.com informing about adding more paid channels without customer consent so the credit gets over fast....
Mar 07, 2019 by JOSEPH JOHN POONOLLY
Videocon D2h Services - Customer care was unresponsive Open
I want to change registered phone number for my d*h connection in order to select pack for channels as per new trai guidelines but unable to do. Leading to which I have an error page displayed on my TV screen. I've recharged my account and for ...
Mar 05, 2019 by Rupesh Kumar
Videocon D2h Services - Company not solving the problem Closed
Our service is stopped we don't know what is the problem, we call them **-** times, then they receive and tell us your problem will be solved in ** min. But after ** min problem not solved. We call them again but they did not receive, once they...
Feb 28, 2019 by Guruprasad zimbal
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