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Videocon D2h Services ^(16/35)

Videocon D2h Services - Service not provided ^Open

Complain raised with Videocon D*h for getting no signal on **th May. As per customer care, it should be solved within ** hrs. After ** hrs when called back it was told ** hrs. Then again called after ** hrs still no response from the team other...

May 20, 2019 by Satyasanjibani Routray

Videocon D2h Services - Deducted payment two times for the same thing ^Open

My set-top box was not working properly. I registered a complaint regarding that to the company. Then an engineer came to my place and replaced it but with a few hours, the set-top box again stopped working. Then I again called him to replace i...

May 03, 2019 by Satender kumar

Videocon D2h Services - Service not resumed since two days of making payment ^Open

I first requested DTH to resume my services which were paused by me for 3 months. The engineer came and did an incomplete job. He took full money and left. Next day he came back to hand over the remote control which he did not buy the first day...

May 01, 2019 by Sudhakar Khot

Videocon D2h Services - No service provided ^Closed

My Videocon D*H Customer ID is *********. My set top box stopped working from *nd week of April and have raised complaints with customer service. I called multiple times but no resolution. Every time we call them they generate a different com...

Apr 24, 2019 by P V S R A VARMA

Videocon D2h Services - D2h is not working ^Open

First of all, I got the call for recharging account. Then they removed all HD channels. Now my setup box is not working for the past 10 days. I am calling customer care from past 10 days. Each time they will take the time of 8 hours and 24 hou...

Apr 20, 2019 by Ashish Kumar Jha

Videocon D2h Services - Misleading the customers ^Open

I have recharged my Videocon d2h with 205 as per shown in my account on 30 Mar 2019. My account discontinued on 18 Mar 2019. I hoped they are continuing 30 days a month. I have called them to query regarding why they disconnected so early they ...

Apr 20, 2019 by Ranjit Kumar Panda

Videocon D2h Services - Unresponsive customer care ^Open

Despite changing pack online the same is not activated even after 3 days. No response from customer care. Only free channels are available even recharging for 11403 in last October....

Apr 12, 2019 by Subhasis Roychowdhury

Videocon D2h Services - Poor customer support ^Open

For last ** days, we are not getting the d*h signal for customer id #********* and I have raised a complaint regarding same with Videocon customer service. They have taken multiple complaints of the issue and they assured that they will send th...

Apr 09, 2019 by Nagesh Gupta

Videocon D2h Services - Blocked free to air channels ^Closed

Videocon D*h blocked free to air channels Like MH*, Shraddha. Please do the needful. Customer Id is ********. Please do the needful....

Apr 08, 2019 by MUKESH CHANDIRAMANI

Videocon D2h Services - Recharge not successful after payment ^Open

Now I have been dialling the customer care number of videocon services for about an hour now. Dialling again and again like a lunatic but their customer service number is busy (all lines of this root are busy). The worst thing that can happen t...

Apr 07, 2019 by Mr. Anup kumar

Videocon D2h Services - Service not available ^Closed

Recently (1 April 2019) I recharged my d2h account of Rs. 400 and still they aren't providing channels to my d2h box. After calling them like more than 50 times their representatives say they are working on it but they aren't....

Apr 03, 2019 by Naresh Chauhan

Videocon D2h Services - Wrong information given ^Closed

When I call to customer care Videocon d2h. The agent disconnects my call immediately. No one is there to give proper information. They were telling me they will transfer my call to senior but not connect to senior. Some agents are giving wrong ...

Mar 31, 2019 by Shrinivas G

Videocon D2h Services - Channel subscriptions cleared ^Open

I have given request to remove Cartoon Network and Pogo from my subscription and add Star Sports(403). They have cleared entire subscription and ask me to subscribe to all channels again. I was just requested for complaint and I really get an a...

Mar 31, 2019 by More Sangram Dilip

Videocon D2h Services - Asking money for service ^Open

I selected the new channels and recharged my account. But still, my channels are not working. I called customer care. They are telling me to pay ₹200 for service otherwise my TV won't work. This is totally ridiculous and unfair means of minti...

Mar 31, 2019 by Manan Singla

Videocon D2h Services - Unable to select channels ^Closed

I have been calling customer care of Videocond*h for about a month for selecting channels of my wish and a complaint (complaint no. ********* registered on *th March) for not being able to select channels but no resolution of complaint has happ...

Mar 31, 2019 by Jithin

Videocon D2h Services - Service not good ^Open

Videocon D2H service is not good. Not allowing to change channel pack. Customer care response worst. Hardly getting connect to customer care executive. In the discussion don’t provide a solution instead excuses are given. ...

Mar 28, 2019 by Praveen Kumar Atmakuri

Videocon D2h Services - Call is not received ^Closed

I have chosen 'Mera Wala' plan and got an update that Videocon will get back to me on the same but while calling to its executives my call is either automatically disconnected or it says that all the executives are busy. I have been trying to c...

Mar 27, 2019 by Vikas Saklani

Videocon D2h Services - Account not activated and refreshed ^Open

For our Videocon d*h account ********, we have paid Rs *** /- as recharge amount which is shown valid up to **.**.****. Amount of balance has shown day by day lesser. However after laps of * days not a single channel is visible on our Tv set. C...

Mar 25, 2019 by PMK

Videocon D2h Services - Refund not received ^Open

I recharged an amount of *** Rs against recharge on **.*.** which was deducted for service charges mentioning it has been deducted for the technician to solve my issue whereas the technician didn't come. My issue for channels not coming was res...

Mar 25, 2019 by Kavitha rani

Videocon D2h Services - Harassment caused by the company ^Open

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Mar 25, 2019 by Ranjeet Chowdhury

Videocon D2h Services - Recharge done but service not provided ^Closed

I recharged my d2h account on 22 March 2019. Recharge was done but the service of d2h is not provided. TV channels are not active. I was trying to file a complaint to the customer care but care doesn't respond to my complaint....

Mar 23, 2019 by Pratik Gavade

Videocon D2h Services - Unable to submit the package ^Open

Unable to submit the package via videocon d2h website, app and other mediums. Such a poor web service....

Mar 23, 2019 by Kashish Grover

Videocon D2h Services - Monthly recharge ended in 20 days ^Open

I have recharge my dth on 4th of March 2019 and it gets expired on the 21st of March. This same scenario is repeated in previous month i.e February 2019 it gets expired in 20 days. I tried to call customer care but the call doesn't connect to t...

Mar 22, 2019 by Shubham Maurya

Videocon D2h Services - Adding bouquets which I don't want in my recharge ^Closed

As per new trai rules I have selected my channels first of all nearly for a month. They didn't show all the channels which I have selected. After that, they added extra channels which cost me extra....

Mar 22, 2019 by Pradip Gurav

Videocon D2h Services - Amount not added in balance ^Closed

On *th March *.** pm, I did the recharge of ***/- using PayTM. It showed success message of but money was never added into d*h balance. I logged complaint #********* with the d*h customer ID of ******* earlier. I haven't got any response on tha...

Mar 20, 2019 by Sachin Modi

Videocon D2h Services - Customer care not responding ^Closed

Even after TRAI order they are charging full amount and don't even responding. None of the customer care numbers is working. Really very poor service....

Mar 15, 2019 by Apurv Gupta

Videocon D2h Services - Not activating package as per trai rules ^Closed

I have several times created my own package as per trai rules. But videocon d2h not activating my package. They continuously showing their own package only. I feel they are intentionally doing this to simply deduct my balance money....

Mar 14, 2019 by Mehul jani

Videocon D2h Services - Bad customer service ^Closed

This is regarding the complaint against the service. I'm writing it as I am not getting any service either from customer care nor from the provider. I got the message that my pack has been upgraded. It is okay that as per new TRAI regulations t...

Mar 13, 2019 by Mirza Uber Beig

Videocon D2h Services - Package not delivered ^Open

I had activated a new package (mega English and mega Tamil), on February **th and received the channels by March *st. However, ** channels were missing from the package. After * complaints and follow up from my end, a technician visited my hous...

Mar 11, 2019 by Vidya Madavan

Videocon D2h Services - Amount received and channels not coming ^Closed

I got a message to recharge for 230 for Telugu channels add on. I paid 200 and 230 total 430 but they are giving only Gemini channels. I requested the callback but no response from the company side. I tried many times they are busy and irrespon...

Mar 09, 2019 by CH.KRISHNA CHAITANYA

Videocon D2h Services - Unable to changed my package ^Closed

My vd*h customer ID is *********. I'm trying to change my plan but they are not cooperating and every time they use to tell me there is a technical issue to change my plan....

Mar 08, 2019 by ACHUNALA RAJESH

Videocon D2h Services - Worst relocation services ^Closed

Worst response I got from Videocon d*h customer service. I am unable to communicate even on customer support numbers. Customer ID *********. ...

Mar 07, 2019 by Ajeet Singh

Videocon D2h Services - Added paid channels without consent ^Open

I have put an attachment of the file sent customercare@d2h.com informing about adding more paid channels without customer consent so the credit gets over fast....

Mar 07, 2019 by JOSEPH JOHN POONOLLY

Videocon D2h Services - Customer care was unresponsive ^Open

I want to change registered phone number for my d*h connection in order to select pack for channels as per new trai guidelines but unable to do. Leading to which I have an error page displayed on my TV screen. I've recharged my account and for ...

Mar 05, 2019 by Rupesh Kumar

Videocon D2h Services - Company not solving the problem ^Closed

Our service is stopped we don't know what is the problem, we call them 12-13 times, then they receive and tell us your problem will be solved in 15 min. But after 20 min problem not solved. We call them again but they did not receive, once they...

Feb 28, 2019 by Guruprasad zimbal

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