Videocon D2h Services - Complaint regarding set top box complaint not addressed for 13 times so far ^Closed

complaint regarding set top box complaint not addressed for ** times so far. complaint made through phone call to customer care for ** times and through email for * times which is not yet solved. ...

Jun 10, 2020 by RAMU K

Videocon D2h Services - Signal not provided ^Closed

Signal is not available since ** days. Customer care personel are not attending the call and the ones who are attending are rude. Everyday the existing balance is deducted without any services provided. They kept on saying engineer will come . ...

May 31, 2020 by Sauvik Ghosh

Videocon D2h Services - Fraud ^Closed

My connection was not working so I contacted customer care they told they person will come and repair but no one came. The person who was about to come called us just ask that is your connection is alright or not we said yes alright but connect...

May 13, 2020 by Michael rozario

Videocon D2h Services - Even showing 0 balance even after recharged ^Closed

I have recharged my d*h account on * may amount is deducted from my account but still showing * balance. ...

May 08, 2020 by Arvind mishra

Videocon D2h Services - Channels are not showing up ^Closed

Channels are not showing up suddenly from today afternoon. Even though recharge is sufficient for this. ...

May 07, 2020 by Rohan Rokadia

Videocon D2h Services - Recharge money got deducted and recharged failed and refund still not initiated ^Open

I have made a recharge on april ** **** through their provided link the money got deducted and the recharge didnt happened the i called the customer care they told me to mail them i mailed no response then i called them again they are just avoi...

May 03, 2020 by Yash singhvi

Videocon D2h Services - Signal not available ^Closed

I am regularly facing issue in my Videocon d*h due to signal issue. Even there is no rain, cloud or and bad weather, I could not see all subscribed channels as many of the channels showing that signal not available. I could only able to watch *...

Apr 19, 2020 by NAGENDRA PANDA

Videocon D2h Services - Recharged but still not activated my package ^Closed

I recharged my Videocon d*h STB on **/**/** with Gold package + English channels as add on for Rs *** from my debit card. They took the payment smoothly but never activated the channels for us. We tried numerous times to follow their rules but ...

Apr 10, 2020 by Sanjay Mohan

Videocon D2h Services - Recharge issue ^Closed

I have recharged two times they are simply deducting my recharge amount in one day ...

Apr 02, 2020 by Nargis shaikh

Videocon D2h Services - Unable to view channels after recharge ^Closed

After recharge , still services are not resumed. Showing error ...

Mar 25, 2020 by Sudhakar

Videocon D2h Services - Complaint regarding malpractices followed by Videocon provider ^Closed

Dear Team, This is regarding unnecessary assigning channel to my Ala-carte pack for a fixed time period. As you can see in the attached screenshot the Videocon d*h provider purposely assigned "Star Bharat" channel to my user id "********". ...

Jan 05, 2020 by Shrikant Panda

Videocon D2h Services - Bad service and product ^Closed

From the past few months we are facing set top box restart issue and we keep on complaining about the issue but every day they use to say within * hours issue will be resolved but still no one visited. Once engineer visited for issue but did ...

Jan 02, 2020 by Syed Zulfikhar Ahmed

Videocon D2h Services - Not refund ^Open

I Purchase Videocon D*h set up box online from d*h.com. i paid **** rupees for setupbox and one month gold telugu pack . on **-**-****. they can't install setup box . I call to Customer care to install setupbox they said waith * hours everyday...

Dec 20, 2019 by Srinivas

Videocon D2h Services - MONEY NOT REFUNDED FOR ONLINE DTH BOOKING ^Open

I BOOKED ONLINE D*H CONNECTION DATED ON **.**.****. MY TRANSACTION SUCCESSFULLY DONE FOR Rs.**** BUT NO ANY TRANSACTION ID OR ANY PAYMENT DETAILS RECIEVED FROM VIDEOCON D*H, EVEN NOT ANY DETAILS SHOWS ON WEB WHILE BOOKED D*H CONNECTION, I ALRE...

Nov 16, 2019 by VINAYAK VLAS GHOSALE

Videocon D2h Services - Videocon DTH charges 25 per day ^Closed

* months ago i called customer care and activated basic plan (*** rupees). i recharged for *** and now within ** days balance is nill . They said base plan will not work for ** days . And the customer care executive disrespect me for not re...

Nov 05, 2019 by Rakesh

Videocon D2h Services - Not proper service ^Closed

Remote was not working so asked to cone and resolve it has been * days nobody had came neither they responded properly When i call they just tell me ** hours * hours etc...

Nov 05, 2019 by Mahesheswari

Videocon D2h Services - File a complaint against Videocon services ^Open

I have raise the complaint to service provider regarding the voice disturbance due to set up box, their engineer visit and confirm the problem and told me that this issue will be going through last six months in fact he also faces. I said if yo...

Oct 14, 2019 by Bhagyesh N Brahmbhatt

Videocon D2h Services - Wrong Recharge ^Closed

Ref: Complain No. ********* **.**.** Ref: Complain No. ********* **.**.** Hi Shrikant H here the existing consumer of Videocon D*h service as i hold * account the details are: *. Account No. ********* ( IN USE ) *. Account NO. *********....

Oct 04, 2019 by Shrikant Humnabadkar

Videocon D2h Services - Not refunding money for services provider not able to deliver the service ^Open

I paid Rs. **** /- online on **th September **** for a new DTH connection using the Videocon website. The next day I received a call from Videocon team stating that they cannot provide the connection due to local cable operator issues in my ar...

Oct 03, 2019 by Rahel Khurshid

Videocon D2h Services - Extra charges for no signal found ^Open

Called customer services on ** oct for reinstalling process they told engineer would be there by* pm nd charges would be *** rs i said i do agee. But no engineer visit so i called my neighbour who recently works wid d*h and reinstalled it. The ...

Oct 01, 2019 by Romi joon

Videocon D2h Services - Irresponsible behaviour ^Open

My customer ID is ******** Name : Praveen Pareek It is awful to came to know that how the Videocon services can harm a customer who is loyal to it from last * years. But now is the time i need to change my product for sure. With due respec...

Sep 28, 2019 by Nidhi pareek

Videocon D2h Services - Complaint not resolved ^Open

our two connections stopped working on **th september ****, the customer care representative told us to wait till morning as it was a cloudy day so the interruption may occur due to that. On **th september again called the customer care to reg...

Sep 24, 2019 by deepika toor

Videocon D2h Services - Issues with recharging. Business of fooling. ^Closed

My customer ID with Videocon D*H is *********. Have been recharging consistently for over *** rs month on month. The complaint is the package are changed without information or client confirmation. Money is deducted without notice or consen...

Sep 17, 2019 by Sumant Kulkarni

Videocon D2h Services - Service charge taken twice ^Open

Videocon charged service charge twice *. from my account deducted *** *. technician also collected *** I raised complaint more than thrice but not returning my amount My customer id : ********* My complaint number last * : ********* ***...

Sep 08, 2019 by Kathirvel M

Videocon D2h Services - Engineering service for d2h product ^Closed

I had made a complaint to videocon d*h on **th august but still they could'nt send an engineer to visit teverytime they file a new complaint and always say sorry and wait so I lost my a lot time by phoning them that's only the reason I want com...

Aug 22, 2019 by Mahendra Singh

Videocon D2h Services - Rs1299 pkg benifit not received.after 6070 time talking with senior or team leader ^Closed

I have recharged my videocon set box with **** after get a special msg for ** month validity...but co. Start a hd pack with * month validity...i hve cmplt ** -** times but not resolved..they prmse me again n again.. But not resolve my problem ...

Jul 29, 2019 by Sanwarmal goyal

Videocon D2h Services - D2H channel service ^Open

I have been a customer of D*H service from Videocon D*H Services paying Rs.*** per month for recharge of their programs. ** days ago, my TV is not getting relay of programs. Since then, I have made several complaints to the company for resuming...

Jul 27, 2019 by G.V. Venkata Rao

Videocon D2h Services - Worst service and mental harassment ^Open

Actually this time my family is facing a repetition of mental harassment on the hands of Videocon d*h while my INR **** is completely stuck with them. Actually, after around two years my wife reconnected our d*h connection as we were living out...

Jul 24, 2019 by Abhinav Kaushik

Videocon D2h Services - Failed Service Delivery and false commitment cheating consumers. ^Closed

I have been calling Videocon call centre for past few weeks as I am not able to use my Videocon d*h.I have registered many complaints but every time I got fake commitments and false statements. I was supposed to have a engineer visit within a m...

Jul 13, 2019 by Praful Sawant

Videocon D2h Services - Service not provided after the payment ^Closed

videocon customer care is most worst i have ever seen.. even if their is a problem in setup box they will never provide help.. they have only one solution for all the problems.. please restart the setup box.. even if the connection is lost afte...

Jun 29, 2019 by Krantikumar Gajula

Videocon D2h Services - Charges deducted without providing service ^Closed

i have recharged for rs. *** on *th June **** and they have given balance of only Rs.***. I have called several times to customer care and they just given reply that your problem would be solved. They replied that Rs.*** was deducted for re i...

Jun 23, 2019 by hemal patel

Videocon D2h Services - Videocon d2h services not giving money back ^Closed

I recharged my d*h account yesterday through d*h.com website and they redirected me to paytm and I paid amount through paytm wallet. Now they are saying we don't have your money and I have written to them and called them * times but they are no...

Jun 22, 2019 by Hitesh Thadhani

Videocon D2h Services - D2h worst service ^Open

Videocon service is worst. Last one week there not installed setup box. They are also not giving proper service. They not allowed to go with other service providers. Just keep the amount with them struggle the customer. Please take serious acti...

Jun 04, 2019 by Raghavendra

Videocon D2h Services - D2h services not provided ^Open

D*h cable was not working and I have registered a complaint with customer care of Videocon d*h for * times in ** days and every time they tell your issue will be resolved in * working hours but even after ** days, the issue is not resolved. Wh...

May 25, 2019 by Bassanagowda

Videocon D2h Services - Service not provided ^Open

Complain raised with Videocon D*h for getting no signal on **th May. As per customer care, it should be solved within ** hrs. After ** hrs when called back it was told ** hrs. Then again called after ** hrs still no response from the team other...

May 20, 2019 by Satyasanjibani Routray

Videocon D2h Services - Deducted payment two times for the same thing ^Closed

My set-top box was not working properly. I registered a complaint regarding that to the company. Then an engineer came to my place and replaced it but with a few hours, the set-top box again stopped working. Then I again called him to replace i...

May 03, 2019 by Satender kumar

Videocon D2h Services - Service not resumed since two days of making payment ^Open

I first requested DTH to resume my services which were paused by me for * months. The engineer came and did an incomplete job. He took full money and left. Next day he came back to hand over the remote control which he did not buy the first day...

May 01, 2019 by Sudhakar Khot

Videocon D2h Services - No service provided ^Closed

My Videocon D*H Customer ID is *********. My set top box stopped working from *nd week of April and have raised complaints with customer service. I called multiple times but no resolution. Every time we call them they generate a different com...

Apr 24, 2019 by P V S R A VARMA

Videocon D2h Services - D2h is not working ^Open

First of all, I got the call for recharging account. Then they removed all HD channels. Now my setup box is not working for the past ** days. I am calling customer care from past ** days. Each time they will take the time of * hours and ** hou...

Apr 20, 2019 by Ashish Kumar Jha

Videocon D2h Services - Misleading the customers ^Open

I have recharged my Videocon d*h with *** as per shown in my account on ** Mar ****. My account discontinued on ** Mar ****. I hoped they are continuing ** days a month. I have called them to query regarding why they disconnected so early they ...

Apr 20, 2019 by Ranjit Kumar Panda

Videocon D2h Services - Unresponsive customer care ^Open

Despite changing pack online the same is not activated even after * days. No response from customer care. Only free channels are available even recharging for ***** in last October....

Apr 12, 2019 by Subhasis Roychowdhury

Videocon D2h Services - Poor customer support ^Open

For last ** days, we are not getting the d*h signal for customer id #********* and I have raised a complaint regarding same with Videocon customer service. They have taken multiple complaints of the issue and they assured that they will send th...

Apr 09, 2019 by Nagesh Gupta

Videocon D2h Services - Blocked free to air channels ^Closed

Videocon D*h blocked free to air channels Like MH*, Shraddha. Please do the needful. Customer Id is ********. Please do the needful....

Apr 08, 2019 by MUKESH CHANDIRAMANI

Videocon D2h Services - Recharge not successful after payment ^Open

Now I have been dialling the customer care number of videocon services for about an hour now. Dialling again and again like a lunatic but their customer service number is busy (all lines of this root are busy). The worst thing that can happen t...

Apr 07, 2019 by Mr. Anup kumar

Videocon D2h Services - Service not available ^Closed

Recently (* April ****) I recharged my d*h account of Rs. *** and still they aren't providing channels to my d*h box. After calling them like more than ** times their representatives say they are working on it but they aren't....

Apr 03, 2019 by Naresh Chauhan

Videocon D2h Services - Wrong information given ^Closed

When I call to customer care Videocon d*h. The agent disconnects my call immediately. No one is there to give proper information. They were telling me they will transfer my call to senior but not connect to senior. Some agents are giving wrong ...

Mar 31, 2019 by Shrinivas G

Videocon D2h Services - Channel subscriptions cleared ^Open

I have given request to remove Cartoon Network and Pogo from my subscription and add Star Sports(***). They have cleared entire subscription and ask me to subscribe to all channels again. I was just requested for complaint and I really get an a...

Mar 31, 2019 by More Sangram Dilip

Videocon D2h Services - Asking money for service ^Open

I selected the new channels and recharged my account. But still, my channels are not working. I called customer care. They are telling me to pay ₹*** for service otherwise my TV won't work. This is totally ridiculous and unfair means of minti...

Mar 31, 2019 by Manan Singla

Videocon D2h Services - Unable to select channels ^Closed

I have been calling customer care of Videocond*h for about a month for selecting channels of my wish and a complaint (complaint no. ********* registered on *th March) for not being able to select channels but no resolution of complaint has happ...

Mar 31, 2019 by Jithin

Videocon D2h Services - Service not good ^Open

Videocon D*H service is not good. Not allowing to change channel pack. Customer care response worst. Hardly getting connect to customer care executive. In the discussion don’t provide a solution instead excuses are given. ...

Mar 28, 2019 by Praveen Kumar Atmakuri

Videocon D2h Services - Call is not received ^Closed

I have chosen 'Mera Wala' plan and got an update that Videocon will get back to me on the same but while calling to its executives my call is either automatically disconnected or it says that all the executives are busy. I have been trying to c...

Mar 27, 2019 by Vikas Saklani

Videocon D2h Services - Account not activated and refreshed ^Open

For our Videocon d*h account ********, we have paid Rs *** /- as recharge amount which is shown valid up to **.**.****. Amount of balance has shown day by day lesser. However after laps of * days not a single channel is visible on our Tv set. C...

Mar 25, 2019 by PMK

Videocon D2h Services - Refund not received ^Open

I recharged an amount of *** Rs against recharge on **.*.** which was deducted for service charges mentioning it has been deducted for the technician to solve my issue whereas the technician didn't come. My issue for channels not coming was res...

Mar 25, 2019 by Kavitha rani

Videocon D2h Services - Harassment caused by the company ^Open

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Mar 25, 2019 by Ranjeet Chowdhury

Videocon D2h Services - Recharge done but service not provided ^Closed

I recharged my d*h account on ** March ****. Recharge was done but the service of d*h is not provided. TV channels are not active. I was trying to file a complaint to the customer care but care doesn't respond to my complaint....

Mar 23, 2019 by Pratik Gavade

Videocon D2h Services - Unable to submit the package ^Open

Unable to submit the package via videocon d*h website, app and other mediums. Such a poor web service....

Mar 23, 2019 by Kashish Grover

Videocon D2h Services - Monthly recharge ended in 20 days ^Open

I have recharge my dth on *th of March **** and it gets expired on the **st of March. This same scenario is repeated in previous month i.e February **** it gets expired in ** days. I tried to call customer care but the call doesn't connect to t...

Mar 22, 2019 by Shubham Maurya

Videocon D2h Services - Adding bouquets which I don't want in my recharge ^Closed

As per new trai rules I have selected my channels first of all nearly for a month. They didn't show all the channels which I have selected. After that, they added extra channels which cost me extra....

Mar 22, 2019 by Pradip Gurav

Videocon D2h Services - Amount not added in balance ^Closed

On *th March *.** pm, I did the recharge of ***/- using PayTM. It showed success message of but money was never added into d*h balance. I logged complaint #********* with the d*h customer ID of ******* earlier. I haven't got any response on tha...

Mar 20, 2019 by Sachin Modi

Videocon D2h Services - Customer care not responding ^Closed

Even after TRAI order they are charging full amount and don't even responding. None of the customer care numbers is working. Really very poor service....

Mar 15, 2019 by Apurv Gupta

Videocon D2h Services - Not activating package as per trai rules ^Closed

I have several times created my own package as per trai rules. But videocon d*h not activating my package. They continuously showing their own package only. I feel they are intentionally doing this to simply deduct my balance money....

Mar 14, 2019 by Mehul jani

Videocon D2h Services - Bad customer service ^Closed

This is regarding the complaint against the service. I'm writing it as I am not getting any service either from customer care nor from the provider. I got the message that my pack has been upgraded. It is okay that as per new TRAI regulations t...

Mar 13, 2019 by Mirza Uber Beig

Videocon D2h Services - Package not delivered ^Open

I had activated a new package (mega English and mega Tamil), on February **th and received the channels by March *st. However, ** channels were missing from the package. After * complaints and follow up from my end, a technician visited my hous...

Mar 11, 2019 by Vidya Madavan

Videocon D2h Services - Amount received and channels not coming ^Closed

I got a message to recharge for *** for Telugu channels add on. I paid *** and *** total *** but they are giving only Gemini channels. I requested the callback but no response from the company side. I tried many times they are busy and irrespon...

Mar 09, 2019 by CH.KRISHNA CHAITANYA

Videocon D2h Services - Unable to changed my package ^Closed

My vd*h customer ID is *********. I'm trying to change my plan but they are not cooperating and every time they use to tell me there is a technical issue to change my plan....

Mar 08, 2019 by ACHUNALA RAJESH

Videocon D2h Services - Worst relocation services ^Closed

Worst response I got from Videocon d*h customer service. I am unable to communicate even on customer support numbers. Customer ID *********. ...

Mar 07, 2019 by Ajeet Singh

Videocon D2h Services - Added paid channels without consent ^Open

I have put an attachment of the file sent customercare@d*h.com informing about adding more paid channels without customer consent so the credit gets over fast....

Mar 07, 2019 by JOSEPH JOHN POONOLLY

Videocon D2h Services - Customer care was unresponsive ^Open

I want to change registered phone number for my d*h connection in order to select pack for channels as per new trai guidelines but unable to do. Leading to which I have an error page displayed on my TV screen. I've recharged my account and for ...

Mar 05, 2019 by Rupesh Kumar

Videocon D2h Services - Company not solving the problem ^Closed

Our service is stopped we don't know what is the problem, we call them **-** times, then they receive and tell us your problem will be solved in ** min. But after ** min problem not solved. We call them again but they did not receive, once they...

Feb 28, 2019 by Guruprasad zimbal

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