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Videocon D2h
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Videocon D2h - DTH SERVICE Closed
Hi, There is worst service from videocon. I called for installations, they are doing and also not giving the service. Also refunding the amount. Please resolve the issue. And customer service very poor service Thanks...
Jun 04, 2019 by RAGHAVENDRA HOSAMANI
Videocon D2h - Payable channel are not shown Closed
after being recharged i am not able to see any of the tv programs for which i had paid and after informing the customer care they did not solve it ...
Jun 04, 2019 by supriya kumar ghosh
Videocon D2h - Setup box not loading Open
I have an issue regarding the d*h company that the setup box loads until ***% and stops showing the home page. This problem is around * to * days and we couldn't get any response from the company. We have * connections in our family and the oth...
Jun 02, 2019 by Poojith goud
Videocon D2h - Not delivered product Closed
I have asked the customer care people to replace the remote on May **th. They have taken a complaint but not responding even after * days....
Jun 01, 2019 by VENKATA SESHU
Videocon D2h - No signal after recharge Open
ITS REALLY A BAD EXPERIENCE WITH VIDEOCON D*H. *. THE SET-TOP BOX IS CHANGED WITH THE COST OF **** SIX TO EIGHT MONTHS EARLIER. *. THE OLD SET TOP BOX WAS TAKEN BY THE ENGINEER HIMSELF WITHOUT ANY COST. *. THE TELEVISION WAS DAMAGED BECAUSE...
May 31, 2019 by S.K. SHARMA
Videocon D2h - Refund of amount Open
During a visit on **May, engineer charged Rs *** cash for the service. On ** May same amount was also deducted from my d*h balance. Since that day I was complaining at customer care but solution done. They always lodge a new complaint and new t...
May 30, 2019 by Amit Goyal
Videocon D2h - Channels are stopped unnecessarily Open
I have recharged my Videocon d*h account on **-may-**** with Rs.*** for my Telugu channels package...on **-may-**** they stopped all my channels for no reason..(uncompletion of one month package).I tried calling customer care almost ** times.Th...
May 30, 2019 by Sneha Tokala
Videocon D2h - Not giving service to Videocon d2h costomers and cheating by costomer care executive Closed
I have been completing to Videocon d*h costomer care again and again but Videocon d*h costomer care executives not solved yet my Videocon d*h problem ....
May 30, 2019 by Mihir Kumar Ray
Videocon D2h - Signal not available Open
Last * days there is no signal in my set of box. Daily I call customer care service. But there are no benefits. They said after * hours the problem will solve. Before * weeks one signal problem is found. I informed the customer care. After ** h...
May 27, 2019 by Varghese Mathai
Videocon D2h - D2H no signal for 5 days Open
My Videocon d*h does not have a signal for the past * days. Repeated calls every day assuring that a technician will visit in *hrs/**hrs. Not a single call so far....
May 25, 2019 by Sundeep
Videocon D2h - My most favourite channel is removed from platform Closed
My old mother watches only JINVANI religious channel. But Videocon company removed that channel from there platform. I request for it continually but anybody doesn't respond....
May 25, 2019 by Prashant Gandhak
Videocon D2h - Videocon D2H Set top box not working Open
I have been using Videocon d*h from one year. Now I feel regret with services. My customer id *********. It is been ** days, ** complaints I filed. But the issue is not resolved. One engineer has come and changed set box and remote, taken money...
May 24, 2019 by Raghu P
Videocon D2h - Videocon dth signal problem Open
After several complaints with Videocon customer care, they are not solving my DTH signal problem since last ** days. Complain No: ********* Date of complain **.**.**** my customer ID: ********...
May 23, 2019 by SUNITA PRUSTY
Videocon D2h - Paid for D2H connection but not installed Open
I applied for Videocon D*H connection online on **th May by paying Rs ****. Then I got a call from their engineer and he said I will come but I will charge more *** Rs. So I contacted customer care to get to know why there is more charge as suc...
May 22, 2019 by Sandesh Pawar
Videocon D2h - Videocon d2h not providing service since 20 days nor is it refunding payment Open
My Videocon D*h service has been down since last ** days. I have lodged several complaints with their customer care and they mention multiple times that they would resolve within ** hours/** hours while it has never been resolved. Finally, bein...
May 21, 2019 by Devadatta Sahoo
Videocon D2h - Request for service engg Closed
Very worst service for * days. I am requesting for service engg to set the dish antenna. Customer representative staff always responding like we escalate the issue it will get resolve within * working hrs. Sr. Supervisors are very arrogant. The...
May 20, 2019 by Niranjan Nahak
Videocon D2h - Recharge not shown Closed
I have done the payment via Paytm on ** May ****. Still, on ** May ****, my recharge is not shown in my account although Paytm is showing payment done. Also, the customer care service is not doing anything to resolve it....
May 19, 2019 by Brijesh kumar
Videocon D2h - Videocon D2h is not refunding my money even after 15 days Open
They are not refunding money and doing unnecessary harassment. I have done recharge through my credit card and it got failed when I request them for a refund they are simply harassing. I have raised complaint id two times as follows ********* o...
May 18, 2019 by Biswajit samal
Videocon D2h - Videocon D2h signal not found Open
From **th May ****, my d*h connection is not working and its display only signal not found the message. I call d*h customer care on the same day and ask for assistance they said within ** hr engineer will visit my location and will solve the is...
May 18, 2019 by Rajendra natha bhalekar
Videocon D2h - Delaying in refunding additionally deducted relocation charges for D2H unit Closed
I have relocated from Pune to Aurangabad on **-Mar-**. Relocation charges Rs. ***/- collected by installation engineer at the time of removing the unit from my earlier location (Pune) as well as the Rs. *** deducted by Videocon d*h from my d*h ...
May 17, 2019 by PARAG HADKE
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