File a Complaint against Videocon D2h
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1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Cheated by videocon d2h Closed
My videocon service is not funtionl for last * days and I have been complaining tot the customer care and service engineer for resolution. The complaint was registered and since past * days I am being promised by D*H customer care that the mat...
Aug 16, 2019 by shashi singh
Videocon D2h - Refund not credit Closed
I had complained regarding service to Videocon d*h, one of service engineer visited and solved set up box problem. I had paid rs.*** cash to service engineer but aslo rs. *** is debited from my d*h account. Followed since long to get my debited...
Aug 16, 2019 by Yaseen patel
Videocon D2h - Pathetic customer support Open
I requested an engineer visit to solve no signal issue on **th Aug and was promised that the engineer will visit in ** hrs. I stayed back home to attend the engineer for a full day and then follows up the engineer, he just rudely said call him ...
Aug 14, 2019 by Santos Sundaray
Videocon D2h - Service get disconnected Open
I complained my D*h is showing the signal not available problem on *-Aug-****. They sent one person to fix that issue. I paid the amount of Rs. *** cash to that person. After a few days in my d*h account, they deducted money Rs. *** for that se...
Aug 13, 2019 by Dharmalingam
Videocon D2h - Channels.are not active Closed
I have been facing this since * days. Calling customer care service center atleast * to * times a day. But no solution. They changed my plan.all of a sudden and.when I activated another plan, SD channels.are active but no HD channels.are active...
Aug 10, 2019 by Nagaraj
Videocon D2h - Service not received Closed
As my d*h package was getting over I renewed the same with required packages of my need. Even after making payment if Rs. *** and ** hrs have passed and not got my services active. I have tried to reach the D*H operator via their phone no.s giv...
Aug 06, 2019 by Aditya Naik
Videocon D2h - Recharged still asking for paid services to active Closed
I have recharged the videocon d*h today i.e **.**.**** for Rs.***/-. The d*h is showing Balance of Rs.***/- on my Tv, still the services is not activated & giving an error Insufficient balance. I did whatever is mentioned in that error, i c...
Aug 06, 2019 by RUKESH R POOJARY
Videocon D2h - Sony Ten 3 HD not coming Open
My name is Tejas Dave resident of Jamnagar Gujarat. I have got connection with D*H,I have subscribed Sony Happy India Platinum HD which cost Rs. **.** + GST. This package includes ** Channels. Among them Sony Ten * HD is, I do not receive it. ...
Aug 05, 2019 by Tejas
Videocon D2h - Pathetic service Open
The following is the email I wrote to Videocon d*h customercare: I am writing this mail to inform you of the pathetic service your company provides. I had lodged a complaint for change of remote on Friday * August ****. My wife had alr...
Aug 04, 2019 by Saurabh Pagdhare
Videocon D2h - Money deducted but channel not coming charging more Closed
I have enrolled for * top up Sony-Ten* channel for watching India-WestIndies match. This channel is advertise when we call Videocon D*H consumer call. Company deduct the money but channel was not coming. I have called their customer servi...
Aug 03, 2019 by Kalrav Shah
Videocon D2h - Services not provided with money deducted Open
My d*h Services stopped functioning * months back. After Repeated Recharges it still shows "E **-* Insufficient Balance" though the Balance amount is continuously deducted from my account with no services provided. After Repeated efforts to tal...
Aug 02, 2019 by Jickson K
Videocon D2h - Unnecessary they charge money Closed
I was using Rs.*** scheme and recharge but suddenly without any intimation they changed my scheme for Rs. ***+,when I spoke to customer care,they say that it is by default so we cannot help,so they asked me to pay Rs *** and I payed it, Now su...
Aug 02, 2019 by Muthu
Videocon D2h - Signal not available Closed
Hi, D*H is not working at my home from **nd July **** and raised many requests but no use. Every time same response - "Technician will resolve the issue today" but not yet. Could you please resolve my issue as soon as possible. Srikanth @****...
Jul 30, 2019 by Srikanth GJV
Videocon D2h - Videocon d2h care automatically add bhakti channels Open
Hlo sir Videocon d*h had called me for the channel but I refusedDespite this, he set up the channel himselfDue to which the validity of my one-and-a-half month was cut i also put my complaint in videocon d*h care but complaint not solved by ...
Jul 30, 2019 by Sunny
Videocon D2h - Pathetic customer service by Videocon D2H Closed
On *th July, i recharged d*h against the phone number ********** with amount Rs.****. Since, it was wrongly mapped to a customer id, setupbox was not recharged. Request you to refund the amount from setup box id ******** so that i can recha...
Jul 27, 2019 by Biradar
Videocon D2h - ID . Not interested due technical complaints Closed
Had called so many times to resolve the connection problem but till date not resolved. When asked about the refunde of my money the representative asked that they don't have system for refund and all....
Jul 26, 2019 by Umesh Saxena
Videocon D2h - Unethical amount deduction from account Closed
I am using D*H (formally known Videocon D*h) connection. I logged a complaint on ** July **** regarding invalid/illegal deduction of Rs *** from my account. Complaint number is - *********. It was supposed to resolve by ** July ****. I called ...
Jul 22, 2019 by Anchal Swarnkar
Videocon D2h - Validity Reduced by 3.5 months Closed
I don’t want the *** number channel thriller active. Due to activation of this channel I lost validity of three and a half months The validity was **/**/**** and now it became **/**/**** Cancel my *** number thriller active channel and give...
Jul 21, 2019 by Swati Bhavsar
I booked my videoconferencing d*h connection *.* week ago and was assured that it would be installed within ** hrs. But nobody came to install it. I made a complaint online and I was again assured that next day it would be installed. I have b...
Jul 20, 2019 by Yashvir
Videocon D2h - My DTH balance amount not refund even though close the account DTH Open
As I had a Videocon D*h connection since from ****. From last month some of the channels not working I made customer complaint. Videocon registers my complaint and service engineer visit. He told that inside the TV D*h board having some problem...
Jul 18, 2019 by Raja.K
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