File a Complaint against Videocon D2h
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Pathetic service Open
The following is the email I wrote to Videocon d*h customercare: I am writing this mail to inform you of the pathetic service your company provides. I had lodged a complaint for change of remote on Friday * August ****. My wife had alr...
Aug 04, 2019 by Saurabh Pagdhare
Videocon D2h - Money deducted but channel not coming charging more Closed
I have enrolled for * top up Sony-Ten* channel for watching India-WestIndies match. This channel is advertise when we call Videocon D*H consumer call. Company deduct the money but channel was not coming. I have called their customer servi...
Aug 03, 2019 by Kalrav Shah
Videocon D2h - Services not provided with money deducted Open
My d*h Services stopped functioning * months back. After Repeated Recharges it still shows "E **-* Insufficient Balance" though the Balance amount is continuously deducted from my account with no services provided. After Repeated efforts to tal...
Aug 02, 2019 by Jickson K
Videocon D2h - Unnecessary they charge money Closed
I was using Rs.*** scheme and recharge but suddenly without any intimation they changed my scheme for Rs. ***+,when I spoke to customer care,they say that it is by default so we cannot help,so they asked me to pay Rs *** and I payed it, Now su...
Aug 02, 2019 by Muthu
Videocon D2h - Signal not available Closed
Hi, D*H is not working at my home from **nd July **** and raised many requests but no use. Every time same response - "Technician will resolve the issue today" but not yet. Could you please resolve my issue as soon as possible. Srikanth @****...
Jul 30, 2019 by Srikanth GJV
Videocon D2h - Videocon d2h care automatically add bhakti channels Open
Hlo sir Videocon d*h had called me for the channel but I refusedDespite this, he set up the channel himselfDue to which the validity of my one-and-a-half month was cut i also put my complaint in videocon d*h care but complaint not solved by ...
Jul 30, 2019 by Sunny
Videocon D2h - Pathetic customer service by Videocon D2H Closed
On *th July, i recharged d*h against the phone number ********** with amount Rs.****. Since, it was wrongly mapped to a customer id, setupbox was not recharged. Request you to refund the amount from setup box id ******** so that i can recha...
Jul 27, 2019 by Biradar
Videocon D2h - ID . Not interested due technical complaints Closed
Had called so many times to resolve the connection problem but till date not resolved. When asked about the refunde of my money the representative asked that they don't have system for refund and all....
Jul 26, 2019 by Umesh Saxena
Videocon D2h - Unethical amount deduction from account Closed
I am using D*H (formally known Videocon D*h) connection. I logged a complaint on ** July **** regarding invalid/illegal deduction of Rs *** from my account. Complaint number is - *********. It was supposed to resolve by ** July ****. I called ...
Jul 22, 2019 by Anchal Swarnkar
Videocon D2h - Validity Reduced by 3.5 months Closed
I don’t want the *** number channel thriller active. Due to activation of this channel I lost validity of three and a half months The validity was **/**/**** and now it became **/**/**** Cancel my *** number thriller active channel and give...
Jul 21, 2019 by Swati Bhavsar
I booked my videoconferencing d*h connection *.* week ago and was assured that it would be installed within ** hrs. But nobody came to install it. I made a complaint online and I was again assured that next day it would be installed. I have b...
Jul 20, 2019 by Yashvir
Videocon D2h - My DTH balance amount not refund even though close the account DTH Open
As I had a Videocon D*h connection since from ****. From last month some of the channels not working I made customer complaint. Videocon registers my complaint and service engineer visit. He told that inside the TV D*h board having some problem...
Jul 18, 2019 by Raja.K
Videocon D2h - Videocon d2H not installed even after 11 days of paying full money Closed
I paid for full Videocon D*H connection on *th July and have been calling them since. They haven't still installed the service even after calling them almost daily. Their customer service representative doesn't know anything and keeps saying it...
Jul 18, 2019 by Vinay
Videocon D2h - Videocon D2H services not given Open
My CID ********. In spite of several calls and emails to their customer care, the company is not bothered to install D*H at Bhubaneswar after the relocation. I am requesting them to refund the balance of Rs ****/- which they are not doing. Need...
Jul 15, 2019 by A R Raghavendra
Videocon D2h - Recharge related issue Open
I have a recharge of Rs. **** on dated **.**.**** for Videcon D*H customer ID No. ******** in name of Rajesh Modi. As per company policy if you recharge for month ** you will get the benefit for one month recharge. My pack is of Rs. ***. So my ...
Jul 13, 2019 by Rajesh Kumar Modi
Videocon D2h - Videocon installation not at all done Open
On *th July, I have purchased a videocon d*h set-top box through their online website and received a receipt where they mentioned that installation will be done in ** hours. However, I did not receive any confirmation call or message about this...
Jul 11, 2019 by Venkat Prasad
Videocon D2h - Installation not done Closed
I booked a dth connection of Videocon D*H set top box through their site d*h.com on *th july by paying ****rs & they promised *hours express delivery and Installation. The day passed, but no engineer came. The *nd day they promised to install i...
Jul 07, 2019 by Soumya kanta mohanty
Videocon D2h - Videocon D2h activate wrong pack and charged Open
I dial the number *********** to active the Channel Kids Active as per comp. message comes, but wrongly they active channel no-***(Active Theller). I logged a complaint No-********* to resolve my issue, they deactivete this pack but do not refu...
Jul 05, 2019 by NITIN TYAGI
Videocon D2h - Service not provided and rude behaviour Open
Have shifted my house and raised a request for relocation of d*h antenna, got an sms also confirmation from d*h customer care team that it will be resolved within **hrs however its *days still no call no sms no update. When i tried reaching the...
Jul 05, 2019 by Ekram ali
Videocon D2h - Videocon D2h relocation Closed
Videocon D*h connection customer I'd ********* complaint number ********* yesterday evening *.** pm called customer care for D*h relocation later today morning **am again customer care to cancel the videocon complaint that connection is done m...
Jul 04, 2019 by Rathish kumar lk
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