File a Complaint against Videocon D2h
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Videocon D2H Cheated with HD Omni offer many customers Open
Videocon D*h has without any notice deactivated * yr long term plan which I had activated on Oct **, ****. The package is OMNI HD. On calling the customer care, the executive advised the operator has moved me to individual channels subscription...
Sep 17, 2019 by Deepak Singal
Videocon D2h - Set top box not replaced Open
On *st September, I raised a ticket on d*h via mail to change my remote as my remote was not working. I was assured that a service engineer will visit me within * working hours and a message was also received stating that an engineer will visit...
Sep 17, 2019 by PRANAB MURARI
Videocon D2h - Want to discontinue my d2h service Closed
The service is not good and when we call cc they only advise us to call mehaninc....
Sep 13, 2019 by Ayush
Videocon D2h - Wrong Deduction / Recharge Cheating Closed
I have recharged my D*h Customer Id ******** with *** rs which is my pack for ** days. But Videocon D*h disconnected my service after ** days & auto renewed my account with * days credit. Means they are charging me rs ** more for * days credit ...
Sep 08, 2019 by Swapnil Chavan
Videocon D2h - Wrong Information Given Closed
On ** August, I filled a complaint with d*h as on some channels the signal was not available. On the next following day, an engineer visited and after checking all components, he told me the issue is with my set up box. I told him to replace it...
Sep 05, 2019 by Mayur Dasgupta
Videocon D2h - Reduced validity of recharge done Closed
This is the *th time I have been facing the problem. Whenever I do recharge in the d*h they show me the actual day of the next recharge date but afterwards, they reduce it by * to * days every time. They are doing this again and again please so...
Sep 03, 2019 by Khushbu Mishra
Videocon D2h - Set top box is not working Closed
Complaint no. *********. My set-top is not working. I have raised complaint about that on date **/**/**** but every day my complaint got closed by fake comments. Till now no one visits to resolve the problem. In my family, everyone is waiting t...
Sep 01, 2019 by Arvind Sharma
Videocon D2h - Poor service received Closed
Videocon service is poor from last Saturday my box is off but no problem solve till date I have call customer care many time. I m really fedup now I m going to consumer forum. ...
Aug 28, 2019 by Anami Prasad satsangi
Videocon D2h - Set up box not working Closed
I recharged after * monthwith ****/- but the set up box is not working Now they r asking me for ****/- rs to change the set up box I don't want to use the service and now i want my recharge refund done on **th August ...
Aug 27, 2019 by Ankit Srivastava
contacted multiple people described my information to all the support persons namely: Ankush, Rajender, Meera, Abhishek Nanda, Sonia, and one senior supervisor as well namely Saurabh, another escalation to Neha the supervisor, Lastly escalatio...
Aug 22, 2019 by Harleenk
Videocon D2h - Pathetic Services. Open
Recharge done but error existing where the services should have been given instead. When contacted customer care they have just one word to say that is Sorry . I asked for refund which they refused for, why the hell you fool people. Why can't y...
Aug 17, 2019 by Prerna Chauhan
Videocon D2h - Cheated by videocon d2h Closed
My videocon service is not funtionl for last * days and I have been complaining tot the customer care and service engineer for resolution. The complaint was registered and since past * days I am being promised by D*H customer care that the mat...
Aug 16, 2019 by shashi singh
Videocon D2h - Refund not credit Closed
I had complained regarding service to Videocon d*h, one of service engineer visited and solved set up box problem. I had paid rs.*** cash to service engineer but aslo rs. *** is debited from my d*h account. Followed since long to get my debited...
Aug 16, 2019 by Yaseen patel
Videocon D2h - Pathetic customer support Open
I requested an engineer visit to solve no signal issue on **th Aug and was promised that the engineer will visit in ** hrs. I stayed back home to attend the engineer for a full day and then follows up the engineer, he just rudely said call him ...
Aug 14, 2019 by Santos Sundaray
Videocon D2h - Service get disconnected Open
I complained my D*h is showing the signal not available problem on *-Aug-****. They sent one person to fix that issue. I paid the amount of Rs. *** cash to that person. After a few days in my d*h account, they deducted money Rs. *** for that se...
Aug 13, 2019 by Dharmalingam
Videocon D2h - Channels.are not active Closed
I have been facing this since * days. Calling customer care service center atleast * to * times a day. But no solution. They changed my plan.all of a sudden and.when I activated another plan, SD channels.are active but no HD channels.are active...
Aug 10, 2019 by Nagaraj
Videocon D2h - Service not received Closed
As my d*h package was getting over I renewed the same with required packages of my need. Even after making payment if Rs. *** and ** hrs have passed and not got my services active. I have tried to reach the D*H operator via their phone no.s giv...
Aug 06, 2019 by Aditya Naik
Videocon D2h - Recharged still asking for paid services to active Closed
I have recharged the videocon d*h today i.e **.**.**** for Rs.***/-. The d*h is showing Balance of Rs.***/- on my Tv, still the services is not activated & giving an error Insufficient balance. I did whatever is mentioned in that error, i c...
Aug 06, 2019 by RUKESH R POOJARY
Videocon D2h - Sony Ten 3 HD not coming Open
My name is Tejas Dave resident of Jamnagar Gujarat. I have got connection with D*H,I have subscribed Sony Happy India Platinum HD which cost Rs. **.** + GST. This package includes ** Channels. Among them Sony Ten * HD is, I do not receive it. ...
Aug 05, 2019 by Tejas
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