File a Complaint against Videocon D2h
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Extra chanrge for NCF charge 190 exclude tax but customercare unable to explain. Open
I am trying to create our package as per trai. I have selected * bouquets cost ***(***.* include gst). complay has added *** (gst extra) for ncf even though i have not added extra free chanel. I have tried to call customer care but they were u...
Jan 24, 2019 by Puneet Tripathi
Videocon D2h - Videocon charged falsely Open
I have customer id *********. I have asked for De Installation on **th DEC **** and Re Installed device on somewhere * Jan ****. So I have been charged for period in between (** Dec - * Jan) Could you please tell me how can i use d*h without an...
Jan 09, 2019 by Ravi Kesharwani
Videocon D2h - Not Activating new plans Open
Once the new packs n plans were announced for cable operators or d*h service providers, mentioning the deadline of **th Dec ****, I called my d*h service provider i.e. Videocon d*h Customer Care on **th Dec **** at **:** pm, then they told me ...
Jan 04, 2019 by Frazul Haque
Videocon D2h - Channel not activated and charged for the same. Closed
In December **** when I called customer care, I came to know that cooking active channel was activated and I have never given any request for activating the channel. They are unnecessarily charging me from April **** some Rs. ** per month. ...
Jan 01, 2019 by Sandeep Shetty
Videocon D2h - Mobile Application Closed
Your application d*h infinity working really horrible....we can't set our pack of channel.... useless app & boring....I m tired... wans to change my set top box as quick as possible.. . really bad experience with Videocon D*h...
Dec 30, 2018 by Virendrasinh vala
Videocon D*h set box remote is expired after ** days of purchasing from Videocon D*h company. bad quality product, pankaj goyal Videocon D*h company customer sub no ********* reg mobile no .********** customer care said " there is n...
Dec 19, 2018 by pankaj goyal
Videocon D2h - Discovery Kids channel not broadcasted as promised in the package Open
I have been using the Videocon D*H subscription since last * months (customer id : *********). The package I have subscribed is New South Gold sports package (screen print provided in evidence). As per the package plan and published by D*H, iam...
Dec 13, 2018 by Deepak Laxman
Videocon D2h - Amount deduction and deliberately pack changes Closed
My amount deducted and wrong pack acitivated and no resolution yet....
Dec 11, 2018 by Nikhilesh kumar
Videocon D2h - Unjust balance deduction Closed
My monthly plan for d*h is *** rs. on **th October I recharged for *** rs and on **th November I recharged again for *** rs. My service ended on *th December instead of **th December. There was no additional service. Customer care is saying tha...
Dec 10, 2018 by Naresh Kumar
Videocon D2h - Balance detected from d2h account and service stopped Closed
I contacted videocon d*h customer care for the installation of d*h and they sent an service man to install it and they even charged me rs *** as cash and later that day my service got stopped and when I checked the reason they told that my bala...
Dec 04, 2018 by L Senthil Manoj Singh
Videocon D2h - Installation service Open
Relocation case Dear sir I Unni c k. I'm videocon D*h customer. Then **th Nov (Saturday) **** I complied on customer service regarding for relocated my house please give to installation. Customer service agent tell that time ***/- cut out your...
Nov 30, 2018 by Unni ck
Videocon D2h - Dth Channels not working even after raising complaint for 50 days Closed
Hi, This is Vijay here, from Bangalore, Karnataka. I've been using Videocon d*h from past * years now. Videocon d*h Consumer #: *********. I've updated to Omni hd plan on **th September by paying **** Rs. But, I was not getting a lot of chann...
Nov 07, 2018 by VIJAY T S
Videocon D2h - Poor service Open
Not happy with customer service and the service provided by them, called them multiple times it fixed for timing being and starts again, fed up paying there visiting charge and the monthly recharge of *** ,also have complained to the nodal offi...
Oct 16, 2018 by Kalpesh Ghole
Videocon D2h - Playing tricks Open
Sir, I got videocon d*h connection around * years back with customer id. ******* and satellite dvd Sl.No.****************** and card no. ***********. After sometime around * years ago i got new connection with new hd set top box for new room w...
Oct 04, 2018 by Bheemappa Bandikeri
Videocon D2h - Not refunding the money Open
I had decided to discontinue the Videocon d*h with effect from July *st as the their monthly charges are quite high compared to their competitors. Before discontinuing i have confirmed the same with their customer care and they said, full re...
Sep 26, 2018 by Sudhakaran Mullath
Videocon D2h - Paid fees for upgrade to HD but not done after 8 days Open
I have paid the money for Videocon D*H upgrade to HD but till date no engineer have visited .Every time they give false commitments but not honoured. I need refund of money as i have taken HD from another service provider...
Sep 14, 2018 by ANIL KUMAR G
Videocon D2h - Double charging Closed
On */*th August I had used relocation service for transferring videocon d*h dish and installation from one location to another. I was charged **** for relocation and cable,connector charges. I had paid in cash to the service engineer. But Rs....
Aug 27, 2018 by Vijay solanki
Videocon D2h - Channels not provided after subscribing the platinum pack of videocon dth Closed
I have subscribed for a platinum hd pack by videocon d*h. They have taken off few channels without any prior notice. When contacted the customer care, they said they are negotiating with the channel provider and can only be aired once the deal ...
Aug 13, 2018 by Ishmeet batra
Videocon D2h - Videocon Service Provider Charge to customers for issues at Thier end Open
I have been Using Videocon D*h service since * years. After doing my * Monthly recharge services suddenly stopped. When I enquire with customer care they insist on sending technician at extra charges paid by customer. How can they do that? I al...
Aug 08, 2018 by Milan D Unadkat
Videocon D2h - New dth connection not completed Open
I have ordered for a new D*h connection last Friday * July **** at *:**:** am ist It was promised that installation will be completed in ** hours, it’s more than * days now, I didn’t receive any call from your engineers for installation...
Jul 12, 2018 by Padmanaban P
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