File a Complaint against Via.com
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Via.com?
If you are not satisfied with Via.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Via.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Via.com
But before filing a complaint, you should
a. Contact the customer support of Via.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Via.com - Refund for my cancelled flight tickets not received Open
I booked * flight tickets through Via.com for **th May ****. I cancelled them on **th Ma y ****. I have been following up with care@via.com for the refund from past few months. No positive response from them. I am still awaiting for my refund...
Aug 11, 2020 by Amitha S Raj
I have been trying to get the details on my refund amount for cancellation of flights but I'm not getting response from via.com. please help. ...
Aug 06, 2020 by Kishor
Via.com - Refund not received Closed
I have booked tickets for **th April **** but due to covid the flight got cancelled. I have contacted via.com for reschedule or refund but there was no response from them for months. Then i contacted the airline indigo for refund, they have ini...
Aug 01, 2020 by Diviya Sukumaran
Via.com - FLIGHT BOOKING FROM VIA COM Closed
Dear Sir/Ma'am, Greetings from IndiGo. With reference to your legal notice, we would like to state that we completely understand your request and would like to inform you that under the below mentioned PNRs we have processed full refund...
Jul 27, 2020 by RAHUL RAJ
Via.com - Refund not processes Open
even after getting refund of ***** from airline PNR OHZ*QX and F**FPP . Agency has only processed ***** rest not paid . now no one is replying on emails . phone numbers are not reachable ....
Jul 07, 2020 by kuldeep
I had brought a flight ticket for the *rd of April-**, but since there was a lock down all the flight got canclled, we call the airline and cancelled the ticket on the **-**-****, and we were advised to get in touch with the Travel Agent for fu...
Jun 20, 2020 by Joydeep singha
Via.com - Refund process not initiated Open
Booked a flight ticket through Via.com travel agency in Indigo Flt on ** Mar ** for the journey from New Delhi to Bagdogra (Journey date **Apr**) vide PNR NO WWLK*X. Flt was cancelled due to national lockdown and travel Agency Via.com is not in...
Jun 10, 2020 by Prabodha Kumar Parhi
Via.com - Refund Open
I had booked a ticket using via.com but my flight was cancelled by airline so I have been requesting from **-**-**** to till now for refund.they were asked to contact airline but airline told pls lias with via.com,even I had shared airline re...
Apr 10, 2020 by Rakesh
Via.com - Refund of the ait ticket booking amount Open
I had booked my flight ticket in air India through via.com site, from Bhubaneswar to jharsuguda. as per message received from airport authority the timing was **.**pm but when I reached got to know that flight already departed at **.**am. whil...
Aug 07, 2019 by bibhu prasad lenka
Via.com - Refund for airline ticket Open
I had booked a flight from Bengaluru to Mumbai on the **th of April, **** for the travel date of *st May, ****. The PNR for the flight was DAANVX having the booking reference as FMNAA***PA***. Jetairways cancelled all their flights and hence I...
Aug 06, 2019 by Divyangi Srivastava
Via.com - After cancelling flight amount is not refunded Closed
Refund after the cancellation of flight not yet given. I have done the booking of Go airline flight through via.com on ** March. I cancelled it on the same date but still not received refund though the amount of **** rupees suppose to get back ...
May 13, 2019 by Kamini Chavan
Via.com - Ticket not confirmed after paying money Closed
I booked a round trip ticket through travel agent site via.com on *th May ****. After they deducted the amount written on the site they gave me confirmed returned ticket while my forward journey ticket did not get confirmed. The site shows my t...
May 10, 2019 by N khupsianmuang
Via.com - Payment of 158000Rs charged and flights not booked Open
I booked a flight for * passengers on via.com on ** Dec **** at about *am to travel from Imphal to Bangkok.The ticket cost that was offered was ******.** Rs in total which was approximately ***** Rs per person for * passengers to fly out on ** ...
Dec 17, 2018 by sanasam o chandrabala
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