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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Veena world?
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a. Contact the customer support of Veena world first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Veena world - Veena world Company is not refunding amount paid against cancelled Tour Open
We had booked a Europe with Scotland trip with Veena World on **st August ****. The trip was to happen on *nd May ****. Due to COVID, the trip got cancelled. We had booked the trip for * people and paid the entire amount upfront. After the trip...
Mar 27, 2021 by Suresh Patkar
Veena world - Company is not refunding amount paid against cancelled Tour Open
I had paid Rs.*,**,***/- for Tour booking of * People (All family members) to Veena World. Trip got Cancelled and they are not providing full refund of cancelled trip. They are initially said **% of deductions but not provided any evidences/su...
May 24, 2020 by Sachin Vasantrao Kokare
Veena world - REFUND AND CANCELLATION Open
We have booked tour with Veena World on **th Jan **** and on **nd Jan **** Veena World cancelled the tour due to non availability of seats and convinced us to postpone the tour to * April **** which was previously scheduled on ** March ****. ...
May 14, 2020 by Tabresh Shaikh
Veena world - Cancellation refund due to Closed
Our tour was booked for Bangkok for the month of May. Due to COVID** we had requested to cancelled our tour and Veena world has Levied **% cancellation charges. Request mail have been sent to them to levied nominal charges in such scenario....
Mar 17, 2020 by Arvind
I have done booking with Veena World, Pune for May/**** group tour. However, on sudden outset of corona virus in Leh & Pune, I do not want to travel to Leh. I am requesting tour operator to cancel the booking and either refund the full amount o...
Mar 10, 2020 by Abhishek Pal
Veena world - Iteninary changed without prior notice by travel agency Closed
We have booked all of Australia tour from veena world from *th August ****to** aug **** . On *th ie Friday our flight was scheduled at ** PM according to itinerary.but veena world has changed without prior notice and preponed by **hours. The fl...
Jan 15, 2020 by Aparna bapat
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