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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against vastrafashionshop?
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a. Contact the customer support of vastrafashionshop first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
vastrafashionshop - Package not received Closed
I placed order on *th Feb for kurta set through Instagram . I got confirmation mail for my payment but still didn’t get mail for order confirmation. They are not responding for mails and the number there shared on there website doesn’t exit...
Feb 10, 2022 by Manjula
vastrafashionshop - No update received on order Closed
I have ordered nightsuit from vastrafashionshop.com worth Rs **** on *th August but till date I have not received any notification regarding the same....
Aug 21, 2020 by Karabi Bora
I had ordered night suits and tops on August *rd. There was no pay on delivery option so paid online. Till today I have not received any updates of my order and no response for the ticket raised....
Aug 13, 2020 by PARINITHA KIRAN
vastrafashionshop - Not received any update on my order Closed
I ordered a combo of night dress on August * but I still didn't receive any updates about the order which I already paid...
Aug 12, 2020 by Riya
vastrafashionshop - No update about recent order Open
I have ordered night dress combo offer on *rd august ,i ddint receive any update on that order which i have alredy paid, ...
Aug 08, 2020 by Pushpa Kannekanti
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