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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Vandaley
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a. Contact the customer support of Vandaley first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Vandaley - Wrong company product received Open
I orderd infrared thermometer of Vandaley company on **st april ** and received quantum company on **th April ** which is even not switching on. I placed return on **th April ** with product images. But every time when i talked to customer supp...
Jun 16, 2023 by V Gopi Krishna
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