File a Complaint against Urbanic
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Urbanic?
If you are not satisfied with Urbanic, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Urbanic and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Urbanic
But before filing a complaint, you should
a. Contact the customer support of Urbanic first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
I returned my product, I didn't got my refund, now it is showing that return is cancelled....
Apr 24, 2024 by Kavya
Urbanic - Return not getting picked up Closed
I've placed return few days ago and they confirmed it but the product is not getting picked up ...
Mar 22, 2024 by Vandna Panwar
I have ordered one blue jeans from urbanic but i got a different old product got delivered. But if i am raising a return request they are not accepting it....
Jan 08, 2024 by Kabita Pradhan
Urbanic - Unable to return my product Closed
We have create one product multiples times but urbanic company cancelled again again it's not good service very worst and he is not understanding the issue and reject the return request ...
Dec 31, 2023 by Khushboo sharma
Urbanic - Urbanic order Return Request Open
I ordered a black jeans from urbanic but i received completely wrong product it is black it's pattern was completely different and colour was fade it's was not matching with the picture is shown in the urbanic So that's why i raised return re...
Sep 10, 2023 by Deepika Dwivedi
Urbanic - Received different product Open
I ordered a black jeans from urbanic...but i got totally different product from it shown in the picture...it's not the same thing...now i want to return it...but they rejected my return request * times...i want this shit piece anymore..i tried ...
Sep 01, 2023 by Deepika Dwivedi
Urbanic - Refund not received Open
Post the retun pick up i received email from Urbanic support team about the redund with reference ID. ************* RRN for refund ID: rfnd_MFakMJgGYSIZ**. As per this email dated **th July, they have initiated the payment on **th July. When I...
Aug 23, 2023 by Jisha Divakaran
Urbanic - Refund Failed Closed
I placed a request to return a defective product on July **. The product was picked up today. Although I had provided them with correct bank details, they sent a notification saying that my refund had failed. I had to put in the details about *...
Jul 11, 2023 by Krina
Urbanic - Need refund for my order Closed
Need refund for my product which I have ordered now and there is no response for the mail ...
Jun 30, 2023 by Kokila
Urbanic - Didn t received refund amount Closed
I have returned my product, and it's been ** days i haven't received my amount back...
Jun 30, 2023 by Sneha Ghosh
Urbanic - Refund not issued Closed
I had purchased a set of clothes from the app called urbanic which due to some cash crunch I cancelled the order however it has been more than ** business days and they still have not given my money back. Refund Amount: ****.** Refund Initi...
May 17, 2023 by Jovita Fernandes
Urbanic - Delivered a wrong product and not accepting return Closed
I have ordered a maxi dress from Urbanic and they delivered a short dress . They have a window of ** days return so I chose my reason and placed a return request. They did not accept my return and saying sorry we can’t return the product as t...
May 12, 2023 by Pragati
Urbanic - Not refunding my money Closed
I ordered a bagpack from urbanic and received my product successfully. But later I found out that the product was uncomfortable for me and was not up to my expectations. So, I applied for return product . My product which is to be returned was ...
May 07, 2023 by Namgayyuhh@gmail.com
Urbanic - Return request cancelled Closed
I have requested return for my product simplicity wide leg Jenas with the product and price tag being intact days ago. And *-* days back My return request was cancelled and I haven't any option to return it again....
Apr 28, 2023 by Somya jain
Urbanic - Refund not received Closed
I didn't receive my refund of rs **** they said refund processed but didn't reflect in my account via UPI...
Apr 19, 2023 by Div
I recently ordered few items from urbanic..few i have kept anf few i want to return..from last * days i am teying to reach them..daily i am chatting with there customer care team to schedule a puck up..but no one is botheted..they always ask to...
Apr 14, 2023 by
Urbanic - Damaged product Closed
I ordered a top, but it is completely damaged, even the tag is broken, the string of the sleeves is broken and the beads of the sleeves is missing. Now they're rejecting the return. I want to return it at any how!...
Apr 11, 2023 by Mehak Hansi
Urbanic - Refund not refund Closed
After entering proper bank detail it shows that they’re refunding amount to someone else’s account because the account number showing on their system isn’t mine. So they’re taking money from your account but not refunding back to you an...
Apr 08, 2023 by Smita Mankar
Urbanic - My product not returned Closed
My product from urbanic name Drawstring sports pant black in color Has not returned yet They are rejected it twice I have sent the pictures with the tages as well I want to file a complain so that my product get returned soon...
Apr 03, 2023 by Shweta singh
I ordered on **th March received on **th March I didn't like the transparency of the fabric so I want to return it back but there is no option of return or refund ...
Apr 01, 2023 by Smruti naitam
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