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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Upstox?
If you are not satisfied with Upstox, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Upstox and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Upstox
But before filing a complaint, you should
a. Contact the customer support of Upstox first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Upstox - Funds not added to upstox account Closed
I added funds into upstox account on *th August through IMPS and it has not been added into my upstox account. I have raised ticket on upstox but no response has been provided....
Aug 10, 2021 by Akshat Jain
Upstox - No contact from company Open
opened demat n trading account on upstox site, company asdked for payment which was duly paid, but still my account is not activated . now i want my money back....
Aug 07, 2021 by MUKESH CHUGH
Upstox - Upstox failed to open account Open
Upstox failed to.open account but ***.** Rs deducted from my card. What for when you ppl can't open an account to provide services....
Aug 06, 2021 by Sandeep
Upstox - Deactivated my demat account and not reactivating now Open
Deactivated my account not provided any reason for deactivation and asked me to send the physical document. I send the requested documents through courier. Now they mentioned deactivation rejected and mentioning bank proof required. They mentio...
Aug 06, 2021 by Muni Siva Krishna Prasad Ganji
I bought share on Monday and it's Wednesday but still the share is not shown in my holding its already T+2 What if due to this I book loss will upstox bear it Also upstox not giving desire answer ...
Aug 04, 2021 by Saloni
Upstox - Account not open Open
I had completed my demate account opening process & also paid money(***rs) On **/**/** but I didn't have get user id and password till now so kindly request to check my account and also send me conformation about mail...
Aug 03, 2021 by Narendra deore
Upstox - Refusing to close my account Closed
I have raised a request to close my account * years ago but the didn't and added charges on my account. Now they made my account dormant and is asking for additional details to close my account on top of the charges....
Jul 29, 2021 by Aakash A
Upstox - Referral fee being avoided by UPSTOX Closed
Please don't be sub broker or partner for upstox. as they have all the way to simply avoid paying you any referral fee at all. I opened one as being partner and referred few of my links to open an account. I was surprised that no customers ...
Jul 26, 2021 by Jhajjaranaj
Upstox - Order of sell cancelled Closed
I placed a order which was cancelled which has led to a loss of 47600...
Jul 23, 2021 by Pratiush Raj
Upstox - Not received referal money Open
Not received referal money in my bank account but deducted on upstox tried this talking with upstox agents *times but not taken any action...
Jul 23, 2021 by Manjusha vinod banarase
Upstox - Funds Transfred NOT CREDITED TO MY Upstox A c Open
A sum of Rs **** was transferred from my Upstox Regd - ICICI Bank a/c using Phone Pe App on *th July. The bank has confirmed transfer, also Phone Pe has confirmed transfer.UPI:************. Trn ID :T**********************. I conveyed this to Up...
Jul 19, 2021 by Harish Chandra Babu
Upstox - Upstox referal program related issues Closed
Dear Sir, Under the referal program of upstox I had referred upstox account to my wife as well as to my colleagues. As they were new to upstox I explained them about the account opening process. I even teach them about how to deal in market ...
Jul 17, 2021 by Raunak Ingle
Upstox - Still I am not get any updates Closed
I try to open my demat ac in upstox But passed one week no one updates me . And for that I paid *** for demat ac opening. ...
Jul 17, 2021 by Sarika Patil
Upstox - Not giving user id Open
i have done with my subscription but still no application completed or giving my user id for trading also not call back when I have done with my payment...
Jul 15, 2021 by rishabh kumar
Upstox - App not working Closed
My upstox app not working since * days .i lost my **** since this incident ...
Jul 15, 2021 by Somnath sitaram kedari
Upstox - Position not updated Closed
i had a trade on **th july **** on bank nifty ***** pe and subseq*uently i have closed all my open position on the same day. Even after closure the position was not updated and it was still open the next day and i had a loss of rs ****. please ...
Jul 14, 2021 by priyanka ramanathan
Upstox - Placed order type has been changing Closed
I had placed an order with limit price Bt the order had been executed with the market price. I had faced a lot of loss on that trade only because of the upstox....
Jul 14, 2021 by Jose Leegy
Upstox - Account open Closed
Sir my account are not open plz help me ...
Jul 12, 2021 by Dushyant kumar
Upstox - Upstox account is not activated after and money is paid Closed
All the document proces is done and money is paid the upstox account is supposed to be open after three days,it's been * days but I haven't got any account details that my account is activated ...
Jul 09, 2021 by Narne saikrishna
Upstox - Unable to login upstox in my Iphone Closed
I had the made the payment Rs.*** to login at Upstox but i am not able to login as it asks to link aadhar to however in the next page it shows security risk and my iphone doesnt allow me to enter the page, i have checked all security settings b...
Jul 07, 2021 by Janish
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Questions about Upstox
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How to contact Upstox?
022 4179 2991
022 6904 2291
022 7130 9991
What is Upstox office address?
Address: RKSV/Upstox, 30th Floor, Sunshine Tower, Senapati Bapat Marg, Dadar (W), Mumbai, Maharashtra 400013.
What is Upstox customer care email?
new.account@upstox.com
Where to find Upstox discount coupons?
Who is the Owner / CEO of Upstox?
Ravi Kumar - Co-Founder and CEO
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