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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Upgrad Com?
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a. Contact the customer support of Upgrad Com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Upgrad Com - No issuance of Course completion certificate Open
I am a working professional as well as a mother of * year old kid. I had registered for a course with Upgrad .com on GenAI for Marketing Professionals in the month of November **** . The entire course was self paced with few live sessions which...
Apr 18, 2024 by Ruchika Garhwal
Upgrad Com - Refund Closed
I paid registration fees and I didn't joined they are not refunding my amount ...
Oct 01, 2023 by Santosh ganji
Upgrad Com - Fee related fraud Open
Upgrad ke saath maine * june,**** mein course join kiya.join karne se pahle se lekar join karne tak fee ko lekar unki taraf se kaafi jhooth bole gaye phir last mein unhone kaha ki aap join kar lijiye humse jo fee ko lekar galti huyi hai uske c...
Aug 27, 2022 by tarun kumar
Upgrad Com - Block Amount not refunding Open
Application Id: APFE**a***** I have raised a request for my refund block amount money which is Rs *****/- for Data science * months course and which is refundable because before commencing of the education program i have raised a request for ...
May 31, 2022 by Shruti Sud
Upgrad Com - Failure of Placement in Job Guarantee Program Open
Hi.. I am student of Upgrad.. I got shortlisted and got offer letter from Upgrad on sept **th **** for the program IMT JLMT(Job linked management trainee).. Total course duration is ** months. I completed the course on August **st ****..At the ...
May 16, 2022 by G SANTOSH KUMAR
Upgrad Com - Refund not provided Closed
Hi, I had opted for an online bba program from Upgrad for my sister. However I opted out immediately. Since then it is already two months. Whenever I email to refunds@upgrad.com they reply refund and loan cancellation is in process. You will r...
May 12, 2022 by Priyabrata Nanda
Upgrad Com - Block Amount was not refunded Closed
Hi, In the upgrad refund policy no where it is mentioned that block amount of rs ***** is not refundable however upgrad team refuse to refund ***% amount . Although not a single lecture was attended by ne it was just a block amount to reserve ...
Feb 24, 2021 by Bhakti Vyas
Upgrad Com - Not getting entire refund Closed
Hi, I applied for MBA course during the month of March **** but due to Covid ** hardship I was not able to pay them the entire money. They told me that I am eligible for a Refund. But I wanted full refund due to Covid hardship. Till now I ha...
Sep 10, 2020 by Prosenjit Das
Upgrad Com - Regarding froud Open
Kindly I request u please help me Please refund mya amount Rs***** main udhar le kr ***** amount pay kiya tha.. Because I don't want do course Your addmission counceller mujhe johth bole har bar Mujhe bola gaya tha Name.Bhakti.. Inte...
Jul 05, 2020 by Chandan Kumar
Upgrad Com - Refund money Open
I have raised a request for my refund block amount money which is ***** Rs and which is refundable because before commencing of the education program i have raised a request for refund , I have sent more than ** mails but they are not refunding...
Apr 08, 2020 by Atul Choubey
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