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Udemy.com (3/5)

5 Total Complaints
3 Total Resolved
60.00% Consumer Satisfaction

If you are searching for Udemy.com Review on internet then you have reached the right place. You can read the full Udemy.com Reviews here. Get answer to questions like if Udemy.com is real or fake? Udemy.com is legit or scam? if Udemy.com is safe? All Udemy.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Udemy.com so that it help others to make wise decisions. The Consumer satisfaction score of Udemy.com is 60.00% because out of 5 consumer complaints, only 3 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Udemy.com?

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But before filing a complaint, you should

a. Contact the customer support of Udemy.com first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Udemy.com - Course not added Closed

I purchased a course on November *st, **** but it’s not added to my account yet. I scanned the QR code in their billdesk gateway and successfully completed the transaction. Udemy’s customer support is very slow and informed me that bank wil...

Jan 14, 2022 by Kushal S T

Udemy.com - Udemy Terminated Accounts with over students without any reason and not responding Closed

I started my Instructor journey on udemy in April ****. But because of some policy issue they suspended my account for the period of one month so as a backup I started a new account on udemy and it was working fine till * months. In this * mont...

Aug 06, 2021 by Shubham Kotwal

Udemy.com - Course pending Closed

I have purchased course but my course is still in pending when enquire with Udemy customer service live they said your payment not received but I have screenshot of payment successfully completed I have transaction I'd and order I'd ...

Apr 28, 2021 by sadanand

Udemy.com - Not received refund of the online course which has been removed from the company site Open

Hi Team, My complain against the company "Udemy, Inc." which is an American massive open online course (MOOC) provider aimed at professional adults and students.It was founded in May **** by Eren Bali, Gagan Biyani, and Oktay Caglar. Type of...

Jan 08, 2021 by Sayari Mondal

Udemy.com - Refund not processed Open

I' ve requested a refund last week and the customer representative is saying the refund is processed, but when I asked again and again one of the customer representative said there was a technical issue and refund is processed and the other one...

Jul 19, 2019 by Y Krishna Shashank

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

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