File a Complaint against Uber Eats
Case Details
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Resolution
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How to resolve Uber Eats complaints online
If you want to complain about a problem that relates to Uber Eats, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Uber Eats?
If you are not satisfied with Uber Eats, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Uber Eats and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Uber Eats
But before filing a complaint, you should
a. Contact the customer support of Uber Eats first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Uber Eats
Find the contact details of Uber Eats to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Uber Eats - Order not delivered without refund Closed
I am filing this complaint against Uber Eats. On ** August ****, I had placed an order worth Rs.***. ** for food ordered from Le Arabia Restaurant, Basaveshwaranagar, Bangalore and made the payment by Credit Card. The order was picked up by the...
Aug 28, 2019 by Deepthy Sunil
Uber Eats - Charging more than MRP Open
I ordered Kr Bakes Plum Cake using uber eats (Bill attached). The packaging of the cake shows MRP of Rs. ***. However, it was quoted in uber eats for *** which is above the MRP. The MRP was tampered with and struck down using a marker pen....
Aug 26, 2019 by Sreelaskhmi Vinayan
Uber Eats - Extra payment deducted Open
My credit card was charged twice for single order on **th August. Then I post ticket on support and also call to customer care. Then they told me that I was charged for one of my previous order which was placed on *th may. Which is wrong becaus...
Aug 23, 2019 by sagar kumar
Uber Eats - Deduction for the same order twice Open
On August **, **** I placed an order on Uber eats totalling Rs***. The food was delivered and the money deducted twice- once from my credit card and again from my Uber credits....
Aug 13, 2019 by Saurav Das
Uber Eats - Food not delivered and amount got deducted Closed
*. Ordered Donne Biriyani Mane Executive pack(Cost **.** INR) from Donne Biriyani Mane Kalyan Nagar at **:** PM and spoke to Pavan Kumar(Uber rider) but he didn't arrived at the spot and mentioned comment at **:** PM that, "Your Courier couldn'...
Aug 05, 2019 by Satheesh Kumar H S
Uber Eats - Pathetic and spoiled quality food delivered Closed
I have ordered biryani in uber eats. They delivered poor quality absolutely pathetic rice with little masala. It's not even worth of Rs. 10...
Aug 02, 2019 by Shankar
Uber Eats - Regarding delay in refund amount Open
**th July **** ordered family pack biryani from shag house restaurant through uber eats App and made payment through online to uber company.After ** minutes of order restaurant cancelled my order regarding issue I spoke to uber customer service...
Jul 28, 2019 by Susheel
Uber Eats - Order not delivered nor refund money Open
There is no clear customer support resolution. I got to know that there is no transparency, no support available to resolve a query. Disappointed well, it is self-explanatory. I ordered something which never came and my money has deducted no re...
Jul 21, 2019 by Chinmay e
Uber Eats - Order not delivered nor refund money Open
There is no clear customer support resolution.i got to know that there is no transperency ,no support available to resolve a query.disappointed..... Well, it is self explanatory. I ordered something which never came and my money was deducted n...
Jul 20, 2019 by Chinmay e
Uber Eats - Package is not delivered Open
My delivery address is saint solider school sector * Pratap Nagar Jaipur Rajasthan. The delivery partner didn’t arrive here. When I call to uber customers support they said it was GPS fault We will not give any refunds ...
Jul 20, 2019 by Yogendra Nagar
Uber Eats - Order got cancelled Closed
Ordered food and got confirmation also was picked for delivery and later after ** mins was called that delivery guys bike has been punctured and informed my order will be either cancelled or will given after ** to ** mins. ...
Jul 14, 2019 by Kg
Uber Eats - Food not delivered twice Open
The delivery boy from Uber eats did not reach my location/gate and turned on the timer. He did not call me. He was a street away from my location. I called him and he denied to come to my location. Uber charged for this and did not provide a so...
Jul 13, 2019 by Bhaskar Sharma
Uber Eats - Package not delivered and money deducted Open
Many times it's happen like the food is not delivered and they deduct money. Worst service Mostly it's like incorrect items delivered and sometimes burnt food Shut this Uber eats...
Jul 12, 2019 by Sakshi Nigam
Uber Eats - Poor behaviour of delivery person Closed
Yesterday i have ordered in uber eats,, the way delivery person talked is very poor. He told voice is sweet, why not eat till now like that,. These are not necessary for them. The very bad thing is now i got message from him to my number. Now...
Jul 01, 2019 by Mahesh
Uber Eats - Missing items Closed
i ordered a family pack biriyani they sent me mini biriyani for kids,When asked they are like do what you want,we are not doing anything....
Jun 30, 2019 by raghava
Uber Eats - Food not delivered Open
On **.**.****, I had ordered chicken lollipop from Le Bistro through uber eats application which cost me Rs. *** and the same was paid online. At **.** p.m. I got a message that my order was delivered by Mr. Salman Khan. However I neither recei...
Jun 27, 2019 by Ipshita Christina Majumder
Uber Eats - Uber Eats Item came to delivery after showing canceled order in the app Open
I order a item in UBER EATS on **-JUNE-****, and the first order I placed at **:**PM and it throws order cancelled and again after ** minutes(**:**PM) I again reorder the same item same thing happened Order Canceled so I decided to order the it...
Jun 18, 2019 by Pradeep Kandakatla
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