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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Tulsi sarees first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tulsi sarees - Damaged sarees received Open
We purchased sarees ** numbers from tulsi sarees, **, Krishna Veni cloth market panja centre, Vijayawada - ******. The sarees which sold by them to us they not have correct width and not able to wear. All the ** sarees are like that only. ...
Jul 18, 2019 by Kamana Syam Seshu Durga prasad
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