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Tsrtc
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How to resolve Tsrtc complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tsrtc?
If you are not satisfied with Tsrtc, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Tsrtc
But before filing a complaint, you should
a. Contact the customer support of Tsrtc first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Tsrtc - Irresponsible behavior from bus conductor and driver Closed
Some stupid idiots , urinate in others public bags And the bus conductor and driver Not responding...
Jul 09, 2021 by AKSHITH
Tsrtc - Bus cancellation information not recived Closed
I have booked a ticket on **th April **** at *:**PM for service number *****(KMM-SKLM) from Aswaraopet to Visakhpatnam for journey on **th April **** *: ** pm journey I was there at Aswaraopet bus stop at *:** pm and waited till **:** pm and c...
Apr 26, 2021 by Syamkumar Rayavarapu
Tsrtc - Ticket cancellation amount not received Closed
I cancelled my ticket....but they didn't send my money back....
Nov 14, 2020 by YARRAM RAMAKRISHNAREDDY
Tsrtc - TSRTC Shadnagar Depot misguiding the people Closed
Respected Sir/Madam, when I am travelling to my village with my children on the occasion of Sankranthi on **.**.****, i got a bus shadnagar depot at Devarakadra bus stand @**:** PM i have taken * adult and * children tickets to Lalkota stop. wh...
Jan 22, 2020 by G.Ramakrishna Gupta
Tsrtc - Ticket cancellation Open
As we have booked tickets in TSRTC KPHB to Vijayawada on **th Sep'**** service no:****, seat no:*,*,* and * journey date *th Oct'****,*.**pm.Unexpectedly we received message from TSRTC at *.**pm on *th oct'**** "the service no:**** has been ...
Oct 19, 2019 by Jagadeesh
Tsrtc - Worst service given Open
Actually, we were (couple with a *-year kid) returning from Srisailam we get into TSRTC Vajra bus which cast was *** per ticket on early morning *.** am. At that time the driver didn't mention that the bus is under repair. He simply took the mo...
Apr 25, 2019 by Girish kumar reddy
Tsrtc - Bus conductor misbehaved with me Open
I'm working in a corporate company. Regularly I'm coming to the office by bus only. Today I have a problem with the bus. That issue is conductor is not giving me the ticket due to I have ***/- Rs. he insulted me in front of all the public. Real...
Apr 25, 2019 by Azarudeen
Tsrtc - Incomplete transaction refund not given Open
I tried booking a bus ticket with TSRTC which was failed. But the money was detected from my account. As per the mail attached the money should have credited to account within *-** days. I have called the HDFC and TSTRC but with no avail and wi...
Apr 24, 2019 by Naveen Kumar Arroju
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