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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against TRIPTOURS?
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1. Go to "File a Complaint" form
2. Choose TRIPTOURS and write your complaint in detail
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4. Get refund / replacement / damages from TRIPTOURS
But before filing a complaint, you should
a. Contact the customer support of TRIPTOURS first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
TRIPTOURS - Travel booking not provided after making the payment no refund done Open
I booked an online tour package with TRIPTOURS, Noida, for a Darshan of Tirupati temple on ** Sept **** from Bangalore. Package was negotiated for Rs. *****/. This included pickup from Chennai Hotel on ** Sept **** & drop back at the same Hotel...
Sep 30, 2023 by Romesh Kachroo
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