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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Trend_on_the_go?
If you are not satisfied with Trend_on_the_go, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Trend_on_the_go and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Trend_on_the_go
But before filing a complaint, you should
a. Contact the customer support of Trend_on_the_go first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Trend_on_the_go - Package not delivered not giving my money back Closed
I have order * suit of total ****, * suits have delivered but one is not and the cost of undelivered suit was ****. From the trend_on_the_go site . On ** may . I have texted them so many times they just said we are going to deliver it or jus...
Sep 07, 2022 by Muskaan saifi
Trend_on_the_go - Package not delivered Open
I ordered a product from an Instagram selling account with prepaid function. I paid the amount of **** online. I was informed that the delivery day is *-* days. After * days I texted them to check the status of delivery. They texted the same t...
Apr 30, 2019 by Urvashi patel
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