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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of TRAVEL DMC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
TRAVEL DMC - Refund for chardham tour cancellation not received Open
I have booked for chardham yatra for * pax thru TRAVEL DMC ADDRESS; no B **-** ,groundfloor, lajpatnagar-*, New Delhi ******,phone **************, and paid them rs *****/- towards tour cost and rs *****/- towards helicopter ride at kedarnath ...
Jul 29, 2020 by shailesh harakhchand karia
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