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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Too yum - Wrong order delivered Closed
I ordered two packets of too yum .. Chinese hot and sour and got something else...when I raised an issue, after sometime I got a message that issue is resolved...and nothing was done.. ...
Jan 16, 2020 by Vandna Barara
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