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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against THOMASCOOK INDIA LTD?
If you are not satisfied with THOMASCOOK INDIA LTD, file a complaint now:
1. Go to "File a Complaint" form
2. Choose THOMASCOOK INDIA LTD and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from THOMASCOOK INDIA LTD
But before filing a complaint, you should
a. Contact the customer support of THOMASCOOK INDIA LTD first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
THOMASCOOK INDIA LTD - HOLIDAY PACKAGE Open
I had booked a holiday for my family(including my parents/kids/wife)in Feb **** from above vendor. As the COVID *st wave pandemic struck we could not travel and accordingly we asked for reimbursement but the company denied and asked us to post...
Nov 09, 2022 by DR GURULINGESH METIPATIL
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