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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Theshinningindia first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Theshinningindia - Package not delivered Closed
I ordered a gown from theshiningindia.com worth Rs *** on **.**.****. I had already done online payment. The product expected date of delivery was **.**.****. I tried to call customer care several times but nobody picked the call. Now its **.**...
Mar 08, 2019 by Manju
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