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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
thepetcare in - Order not received Closed
I ordered food for my Pet Royal Canin Satiety * KG on **th July ****, which cost me ****. Till today did not get the delivery. They are not responding via email nor by whats app. The update about the shipments is not also not showing progress....
Aug 04, 2023 by Ankur Kapoor
thepetcare in - Product not delivered no refund and no response from them Open
I had ordered * nos of vetlife farmina hypoallergenic canine food (fish and potato-*kg pack) for my sick pet. I paid **** for the same. I have not received any order tracking details not have I received the product. The phone number on the webs...
Nov 19, 2022 by Maheshwari D N
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