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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against The_99_shop?
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a. Contact the customer support of The_99_shop first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
The_99_shop - Paid but no package received Closed
The_**_shop is an Instagram store operated by a women named Sriti Bali. I had ordered a combo set on *th Nov **** and have not received the package even after ** days. She is not responding to any of my messages and calls. There also seems to b...
Nov 27, 2019 by Thejaswini K
The_99_shop - Package not delivered Closed
Date of order - ** June **** Expected delivery - * July **** Product - maroon suspenders with tee Price - *** I have messaged them many times but they are not replying and they don’t have professionalism in them....
Jul 19, 2019 by Radhika dhanuka
The_99_shop - Fraud page taking money but not delivering items Closed
This page is asking to make the payment for the order after showing products on the page and then never deliver the product and when asked for the money refund stopped replying to messages and calls. Do not order anything from the_**_shop Inst...
May 09, 2019 by Khushboo Gupta
The_99_shop - Package not delivered Open
I have ordered a combo of shorts and tee from an Instagram page name the_**_shop and I have done the payment on **th April and today is *nd May. I am continuously asking her to send my order after some time she said to send me a screenshot of t...
May 02, 2019 by Manvi Srivastava
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