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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tharavad Restaurant Kochi - Order Cancellation and refund Closed
Through Swiggy App, I Ordered for * biriyanies on *th January **** from Tharavadu Restuarant, Kochi .Rs.*** debited from my account.After * minutes I Cancelled the order due to Some personal issues. I didn't get the refund not yet. I tried to...
Jan 15, 2024 by Tresa Mathew
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